Site Reliability Engineer

Humana Inc; Wisconsin; Remoto; USD 81.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Vision benefits

Descrizione del lavoro

Humana Inc. is seeking a Site Reliability Engineer to ensure reliability, scalability, and performance of automation platforms. You will support production automation across domains like RPA and infrastructure automation, focusing on operational excellence and incident management.

The role collaborates with development teams to enhance system reliability and deploys automation to reduce manual effort. Remote work with occasional travel is possible, with a 40-hour work week and competitive pay.

Competenze

• Bachelor's degree in computer science, information technology, engineering, or a related field.
• 2+ years of experience in Site Reliability Engineering, Systems Engineering, DevOps, Application Support, or a related technical role.
• Experience supporting production applications, platforms, or automation frameworks in a large-scale enterprise environment.
• Strong understanding of system reliability, monitoring, alerting, incident management, and root cause analysis.
• Experience with software testing, quality assurance, configuration management, and production deployments.
• Knowledge of CI/CD pipelines, source code management, and release management best practices.
• Experience with automation technologies, scripting, or infrastructure-as-code tools (e.g., Ansible, PowerShell, Python, Terraform, RPA, Selenium or any automation technologies).
• Familiarity with production support methodologies and/or cloud platforms, distributed systems.
• Ability to identify performance bottlenecks, implement reliability improvements, and mitigate operational risks.
• Experience establishing and maintaining controls across test and production environments.
• Strong troubleshooting, analytical, and problem-solving skills with the ability to work independently in ambiguous situations.
• Excellent communication and collaboration skills with cross-functional engineering and operations teams.
• Passion for continuous improvement and enhancing the reliability and scalability of critical business systems.

Mansioni

• Monitor and maintain the health, availability, and performance of automation platforms and production services.
• Lead incident response, troubleshooting, and root cause investigations to minimize service disruptions.
• Improve observability through monitoring, alerting, dashboards, and operational reporting.
• Partner with development teams to enhance system reliability, scalability, and operational readiness.
• Support deployment, testing, configuration, and release activities across automation solutions.
• Drive automation of operational processes to reduce manual effort and improve platform stability.
• Identify and remediate production risks while implementing the best reliability practices across the Automation Office.

Conoscenze

SRE experience

DevOps

CI/CD pipelines

IaC tools

Monitoring & incident mgmt

Scripting (Python/PowerShell)

Cloud platforms

Production support

Troubleshooting

Formazione

Bachelor's degree in Computer Science / IT / Engineering

Strumenti

Ansible

PowerShell

Python

Terraform

RPA

Selenium

Descrizione del lavoro

Become a part of our caring community We are seeking a Site Reliability Engineer (SRE) to help ensure the reliability, scalability, and performance of critical automation platforms. This role will support production automation solutions across multiple technology domains, including RPA, infrastructure automation, validation frameworks, and other strategic automation initiatives. The ideal candidate will focus on operational excellence, system stability, incident management, and continuous improvement, enabling development teams to remain focused on delivering new automation capabilities.

The Site Reliability Engineer coordinates software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications. Ensures proper controls are established and maintained over test and production systems and software source code. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Key Responsibilities

• Monitor and maintain the health, availability, and performance of automation platforms and production services.
• Lead incident response, troubleshooting, and root cause investigations to minimize service disruptions.
• Improve observability through monitoring, alerting, dashboards, and operational reporting.
• Partner with development teams to enhance system reliability, scalability, and operational readiness.
• Support deployment, testing, configuration, and release activities across automation solutions.
• Drive automation of operational processes to reduce manual effort and improve platform stability.
• Identify and remediate production risks while implementing the best reliability practices across the Automation Office.

Required Qualifications

• Bachelor's degree in computer science, Information Technology, Engineering, or a related field.
• 2+ years of experience in Site Reliability Engineering, Systems Engineering, DevOps, Application Support, or a related technical role.
• Experience supporting production applications, platforms, or automation frameworks in a large-scale enterprise environment.
• Strong understanding of system reliability, monitoring, alerting, incident management, and root cause analysis.
• Experience with software testing, quality assurance, configuration management, and production deployments.
• Knowledge of CI/CD pipelines, source code management, and release management best practices.
• Experience with automation technologies, scripting, or infrastructure-as-code tools (e.g., Ansible, PowerShell, Python, Terraform, RPA, Selenium or any automation technologies).
• Familiarity with production support methodologies and/or cloud platforms, distributed systems.
• Ability to identify performance bottlenecks, implement reliability improvements, and mitigate operational risks.
• Experience establishing and maintaining controls across test and production environments.
• Strong troubleshooting, analytical, and problem-solving skills with the ability to work independently in ambiguous situations.
• Excellent communication and collaboration skills with cross-functional engineering and operations teams.
• Passion for continuous improvement and enhancing the reliability and scalability of critical business systems.

Preferred Qualifications

• Experience with enterprise automation platforms and cloud technologies.
• Knowledge of observability, monitoring, and incident management best practices.
• Experience with Infrastructure as Code, DevOps, or automation frameworks.
• Exposure to large-scale distributed systems and production environments.
• Relevant cloud, automation, or SRE certifications.

Work at Home Statement

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary.

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $80,900 - $110,300 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.

Among our benefits,

• medical benefits
• dental benefits
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term disability
• long-term disability
• life insurance
• many other opportunities

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.