Site Reliability Engineer

Energy Innovation Corp; Washington (District of Columbia); On-site; USD 115,000 - 150,000; Full time

Job summary

Anthem is seeking a mid-level Site Reliability Engineer to translate complex RabbitMQ concepts into reliable, customer-facing outcomes from Washington, DC.

You will own live incidents, implement GitOps fixes, and mentor teammates through their first on-call experience, while shaving latency on critical paths and collaborating with DC-based users to shape tool needs.

Qualifications

• Mid-level Site Reliability Engineer with temporary-role experience.
• Proficient in GitOps practices.
• Comfort delivering presentations to a DC-wide audience.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Investigate, diagnose, and fix bugs reported by users and monitoring tools
• Ship GitOps fixes to Anthem customers in Washington, DC the same day they report them
• Mentor the mid-level cohort through their first real Customer Service on-call at Anthem
• Shave milliseconds off the technology hot path that Anthem users feel every click
• Sit with technology users in Washington to learn what the Customer Service tool really needs
• Reach into legacy Microservices modules and leave them cleaner than you found them

Skills

GitOps

Public speaking

Analytical skills

Mid-level exp

Job description

Anthem is looking for a mid-level Site Reliability Engineer who can turn gloriously-unglamorous ideas about RabbitMQ into something a customer never has to think about. The proposition holds together — $115,000 - $150,000, 3 years, a DC base, and ownership the rest of the market rarely grants.

Key Responsibilities

• Investigate, diagnose, and fix bugs reported by users and monitoring tools
• Ship GitOps fixes to Anthem customers in Washington, DC the same day they report them
• Mentor the mid-level cohort through their first real Customer Service on-call at Anthem
• Shave milliseconds off the technology hot path that Anthem users feel every click
• Sit with technology users in Washington to learn what the Customer Service tool really needs
• Reach into legacy Microservices modules and leave them cleaner than you found them

What You'll Bring

• Experience at the mid-level inside a temporary role
• A knack for GitOps that colleagues quietly come to rely on
• Comfort presenting to a DC-wide audience without a script
• Strong analytical and problem-solving capabilities

Anthem is what happens when deeply-bought-in engineers in Washington decide that good enough is the enemy of great Customer Service. Every Site Reliability Engineer at Anthem owns an outcome, not just a checklist of tasks.

You bring the GitOps; we bring $115,000 - $150,000, a mentor, a benefits package, and the freedom to grow on your terms in Washington.

We just refreshed it, so the technology role counts as live and hiring.

Pair your RabbitMQ with our Istio-heavy team and watch what Anthem can build.