Site Reliability Engineer

SAIC; Waipahu (HI); On-site; USD 120,000 - 160,000; Full time

Job summary

SAIC invites applications for a Site Reliability Engineer to support the Joint Fires Network (JFN) at Camp Smith, HI. You will drive automation, monitor system reliability, and lead incident response to ensure high availability and performance in a highly secure, military-grade environment.

The role emphasizes CI/CD, IaC, and observability, with a focus on reducing downtime and optimizing operations. Applicants should have strong Linux/Windows administration, cloud experience, and an active

Qualifications

• 5+ years in CS, Networking, IT including DevSecOps and lifecycle management.
• Governance experience for engineering environments.
• Experience building dashboards and monitoring for observability.
• Strong Linux/Unix and Windows administration in VM and cloud.
• Hands-on with CI/CD pipelines and deployment automation (Kubernetes, Ansible, Terraform, Jenkins).
• Familiarity with AWS/Azure/Google Cloud and hybrid deployments.
• Proficiency with monitoring tools (Prometheus, Grafana, ELK, Alloy).
• Leadership across cross-functional teams and stakeholders.
• Excellent communication and reporting to leadership.
• IAT Level II certification; U.S. Citizenship and TS/SCI clearance.

Responsibilities

• Ensure Operational System’s maximum availability, stability, and health of program resources from inception to incident resolution.
• Maintain MLS Operational and Experimentation architectures including nodes, hub, network, CI/CD tooling.
• Monitor system health, analyze trends, and predict behavior to reduce downtime and latency.
• Lead incident investigations and root-cause analyses to shorten MTTR.
• Improve engineering processes to provide system status via logging and tooling.
• Establish SOPs leveraging CI/CD pipelines and automated testing to audit and manage systems.
• Automate repetitive tasks to reduce manual verification workload.
• Implement Infrastructure as Code for provisioning, scaling, and recovery of JFN environments.
• Develop communications plan to inform stakeholders about system status.
• Identify and design solutions to improve DevSecOps workflows.
• Conduct performance profiling and optimizations for system performance.
• Collaborate with helpdesk, network engineers, and integrators on escalation and incident response.
• Prepare reports and insights for leadership.

Skills

Cross-functional leadership

Problem solving

Communication skills

Critical thinking

Business-technical alignment

Governance experience

Observability & dashboards

ITIL familiarity

Agile experience

Education

Bachelor's degree in CS/IT

Tools

Kubernetes

Ansible

Terraform

Jenkins

Prometheus

Grafana

ELK Stack

Job description

Description

Seeking a highly motivated Site Reliability Engineer (SRE) to support the mission-critical Joint Fires Network (JFN), a system integral to modern military operations by enabling seamless integration of joint planning, targeting, precision strikes, and communications. In this role, you will ensure JFN's reliability, scalability, and performance while driving automation initiatives and operational excellence within a dynamic environment. Leveraging key performance metrics and advanced dashboards, you will monitor system reliability, maintainability, and operational availability, identifying trends, addressing potential issues, and enabling data-driven decisions to enhance system health and efficiency. This position offers an opportunity to play a pivotal role in strengthening system management and supporting continuous improvements critical to military success. This position is on-site in Camp Smith, HI.

Responsibilities

• Responsible for ensuring Operational System’s maximum availability, stability and health of required program resources below to support Operations, Experimentation, Development and Testing.

• JFN: MLS Operational Architecture including nodes, hub, network, software baseline and CI/CD apparatus (e.g. IL-7 Cloud).

• JMIE: MLS Experimentation Architecture including labs, systems, network, software baseline CI/CD apparatus (e.g. IL-5 Cloud).

• Maintain the availability and reliability of operational to include infrastructure to application layer from inception to incident resolution.

• Proactively monitor system health, analyze trends, and predict system behavior to reduce downtime and latency.

• Serve as the escalation point during incidents, lead troubleshooting efforts, and drive root cause analysis to reduce Mean Time to Recovery (MTTR).

• Establish and improve existing Engineering processes and tools to provide system status by leveraging platform, data and application layer logging apparatus.

• Establish a Standard Operations Procedure (SOP) to leverage CI/CD pipelines and Automated Testing Tools to audit, verify, update, patch and manage Systems.

• Develop, maintain, and Automate repetitive processes to reduce manual support of daily operational verification and validation of critical operational functional capabilities.

• Implement Infrastructure as Code (IaC) to simplify provisioning, scaling, and fault recovery for JFN environments.

• Establish a Communications Plan to ensure stakeholders, program leadership and others are well informed on System Status.

• Identify deficiencies in DevSecOps workflows and design solutions to support Technical Operations.

• Conduct performance profiling identify bottlenecks and implement optimizations for improved system performance.

• Collaborate with helpdesk, network engineers, system integrators to promote best practices in escalation and incident response to ensure system reliability.

• Prepare detailed reports and presentations on findings and share insights with stakeholders.

• Stay updated with the latest trends, technologies, and advancements in automated testing, distributed databases, software defined networking, container orchestration, and DevSecOps.

Qualifications

TYPICAL EDUCATION AND EXPERIENCE: Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience.

• 5+ years of progressive experience in Computer Science, Networking and Information Technology, including Systems Engineering, DevSecOps, and application lifecycle management.

• Proven track record in designing and implementing governance processes for engineering environments.

• Experience with building and maintain dashboards, alerting and monitoring solutions to provide complete observability into system health, both in real time and over historical trends.

• Strong experience with Linux/Unix and Windows systems administration in both virtualized and cloud environments.

• Demonstrated hands-on experience with CI/CD pipelines, configuration management, and deployment automation tools (e.g., Kubernetes, Ansible, Terraform, Jenkins, etc.).

• Familiarity with cloud infrastructure (e.g., AWS, Azure, Google Cloud) and hybrid cloud deployment strategies.

• Proficiency with monitoring, logging, and alerting tools (e.g., Alloy, Blackbox Exporter, Prometheus, Grafana, ELK Stack).

• Ability to lead cross-functional teams and coordinate with application providers.

• Strong problem-solving and critical-thinking skills.

• Excellent communication and presentation abilities, with experience in reporting project status to leadership.

• Familiarity with modern IT frameworks and methodologies (e.g., Agile, ITIL).

• Understanding of business and technical alignment to achieve organizational goals.

• U.S. Citizenship and an active TS/SCI clearance.

• IAT Level II certification.

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability