Site Reliability Engineer

OneStream; United States; Remote; USD 114,000 - 148,000; Full time

Benefits offered by this job

Excellent Medical Plan

Dental & Vision Insurance

Life Insurance

Short & Long Term Disability

Vacation Time

Paid Holidays

Professional Development

Retirement Plan

Job summary

OneStream is hiring a Site Reliability Engineer to ensure platform reliability, performance, and availability across cloud services. You will help design, implement, and monitor scalable systems while collaborating with product and engineering teams.

The role emphasizes hands-on cloud work, automation, and mentoring others in technical areas. A focus on on-call responsiveness and improving operational excellence is central to the position.

Qualifications

• BS/BA in computer science, engineering, or related field.
• 6+ years of cloud infrastructure and software development experience.
• Experience with AKS or similar platforms.

Responsibilities

• Implement observability solutions to ensure application availability and performance.
• Participate in on-call rotations and document incident resolutions.
• Collaborate with Product/Engineering to deploy reliable systems.
• Design and influence architectures for large-scale services.
• Maintain high reliability for key services and automated systems.
• Automate processes to improve reliability and performance.
• Update technical docs and workflows.
• Contribute to code reviews and pull requests.
• Implement integrations between Dynatrace, Azure DevOps and Jira.
• Mentor teammates in multiple technical areas.
• Apply SOC/FedRAMP controls with Compliance teams.

Skills

Observability

Mentoring others

Problem solving

Communication

Ambiguity handling

Education

BS/BA in computer science, engineering, or related field

Tools

AKS

OpenShift

GKE

EKS

Terraform

CloudFormation

Bicep

ARM templates

Ansible

PowerShell

Python

Git

Azure DevOps

Dynatrace

New Relic

DataDog

Prometheus

Job description

At OneStream, we’re on a mission to empower every Finance organization and professional to exceed their potential. Our global teams span continents, cultures, and time zones, united by a shared purpose as we build the operating system for modern Finance and help organizations move with greater speed, clarity, and confidence.

That mission comes to life through our people. Behind every innovation, customer success, and milestone are talented people working together to make a difference. That’swhywe’relooking for people who arebold enough to think big, authentic in how they lead and collaborate, curious aboutwhat’spossible, and committed to delivering results.

Summary

As a Site Reliability Engineer, you will focus on ensuring the platform and services customers rely on are reliable, performant, and highly available. If you enjoy staying at the forefront of technology and automating infrastructure deployments, then this is the job for you. This vital role within Cloud Services requires knowledge and experience designing, implementing, and monitoring scalable and secure cloud services. The employee is expected to work well in a small team and willing to share responsibilities with other team members as needed. You will interact with internal staff, managers, and customers to implement and maintain operations. A passion for technology and learning, and the ability to grow others are vital for success in this role.

Primary Duties and Responsibilities

• Implement application/infrastructure observability solutions to ensure desired application availability, reliability, and performance.
• Participate in regular On-Call rotations and share details related to incidents and their resolution through post-mortem reports and regular review meetings.
• Proactively partner with Product and Engineering teams to identify, develop, deploy, and maintain reliable systems and services.
• Influence and create new designs, architectures, standards, and methods for large-scale systems.
• Sustain a high level of reliability for key services and automated systems.
• Automate processes to improve reliability, performance, and availability.
• Update technical documentation, workflows, and knowledge base articles.
• Provide feedback in pull requests and peer coding reviews.
• Implement codified automated solutions that build integrations between Dynatrace, Azure DevOps and Jira.
• Solid knowledge in focused areas of OneStream Software.
• Ability to mentor others in several technical areas.
• Understanding practical use of SOC/FedRAMP controls to assist Compliance and Security teams.

Required Education and Experience

• BS/BA in computer science, engineering, or technology-related field (or equivalent work experience).
• Proven work experience as a Site Reliability Engineer or in a similar role.
• 6+ years of cloud infrastructure and software development experience.
• 2+ years hands on experience of Azure Kubernetes Services (AKS) with container-based deployment skills or other platforms such as OpenShift, GKS, EKS.
• Advanced understanding of APM and observability tools such as Dynatrace, AppInsights, DataDog, Log Analytics, New Relic, Prometheus and Grafana.
• Advanced understanding of Infrastructure-as-Code (IaC) concepts and tooling (Terraform, CloudFormation templates, Bicep or ARM templates) on Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP).
• Deep knowledge of Configuration Management/Orchestration utilities such as Ansible, PowerShell DSC, Chef, and Puppet.
• Advanced understanding of cloud concepts including elasticity, security, and identity management.
• Well versed familiarity with Agile Development methodologies utilizing Jira or Azure DevOps Boards.
• 6+ years of hands‑on experience with the following technologies, tools, and concepts:
  • Automating processes using PowerShell, Bash, CLI, REST APIs, python, ARM Templates or other scripting languages.
  • Comfortable leveraging source control tools such as Git, Azure DevOps, or GitHub.
  • Knowledge of container orchestration platforms such as Kubernetes, OpenShift, AKS, GKS or helm.
  • Microsoft Azure, Amazon Web Services (AWS) or Google Cloud (GCP).

Preferred Education and Experience

• Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS provider.
• 6+ years of relevant Azure experience deploying and managing leveraging Infrastructure-as-Code (IAC) concepts.
• Experience with Microsoft and .NET (.NET, C#, SQL).
• Experience writing efficient and reliable code in a development environment.
• Debian, Ubuntu, Alpine or other distributions of the Linux operating systems.
• Deep knowledge and understanding of containerized applications, with special attention to reliability and monitoring of those containerized applications.

Knowledge, Skills, and Abilities

• Deal well with ambiguous/undefined problems.
• Ability to self-motivate and work independently.
• Strong organizational and prioritization skills.
• Ability to find and apply effective solutions to emerging problems and challenges.
• Strong attention to detail.
• Comfortable communicating with all levels of management and engineering.
• Ability to get up to speed quickly with modern technologies and services.
• Ability to multitask on a variety of projects.

Travel

• Travel Requirement: Travel is not expected to exceed 5%.

Benefits at OneStream

OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:

• Excellent Medical Plan
• Dental & Vision Insurance
• Life Insurance
• Short & Long Term Disability
• Vacation Time
• Paid Holidays
• Professional Development
• Retirement Plan

Gross annual base salary

$114,000—$148,000 USD

Total compensation is based on experience, skills, and location using objective, job-related criteria. Additional variable compensation and benefits may apply.

All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.

OneStream Software is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race,color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation during the application process, reach out to [e-mail].

OneStream may use the personal information you provide to process your application and contact you, in accordance with applicable privacy laws such as the CCPA and GDPR. For more information about how we handle your personal information, please review OneStream’s Privacy Policy.