Site Reliability Engineer

Filevine; United States; On-site; USD 147,000 - 168,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Competitive pay

Maternity/Paternity leave

Disability coverage

Leadership mentorship

Company swag

Dynamic growth

Job summary

Filevine is seeking a Site Reliability Engineer to improve reliability, scale, and operational maturity of the platform. You will design automation to reduce toil, strengthen observability, and support reliable deployments at scale across production environments.

This role targets engineers who apply software engineering principles to infrastructure challenges, take ownership, and grow deep platform knowledge as they advance.

Qualifications

• Working knowledge of distributed systems and how applications, infrastructure, and cloud services interact in production; demonstrated ability to troubleshoot production issues, perform root cause analysis, and drive long‑term reliability improvements.
• Proficiency with Python, Bash, or similar scripting languages; experience building production tooling, automation, or CI/CD pipelines and deployment automation.
• Hands‑on experience operating Kubernetes‑based workloads and cloud infrastructure in AWS or a comparable platform, including compute, container orchestration, networking, IAM, object storage, and cloud-native monitoring.
• Experience with Infrastructure as Code tools such as Terraform, Pulumi, or AWS CloudFormation, and familiarity with modern observability practices including monitoring, logging, alerting, distributed tracing, and incident response.
• Experience using AI‑assisted engineering tools to improve productivity, accelerate troubleshooting, or automate operational tasks; curiosity, ownership, and a passion for building reliable systems through continuous improvement.
• Strong written and verbal communication skills; Bachelor’s degree in Computer Science, Information Systems, or a related field, equivalent industry certifications, or comparable professional experience.

Responsibilities

• Design, build, and maintain the monitoring, logging, distributed tracing, dashboards, and alerting that give teams meaningful visibility into production health.
• Build automation, tooling, and CI/CD improvements that increase engineering efficiency, reduce toil, and support reliable deployments at scale.
• Design, implement, and maintain reliable systems for building, deploying, testing, and operating Filevine products — proactively identifying and resolving reliability, performance, scalability, and security risks before they impact customers.
• Participate in a shared 24/7 on‑call rotation, using operational insights to drive automation and long‑term reliability improvements; continuously improve runbooks, documentation, and engineering standards.
• Take ownership of technical initiatives from design through implementation, develop deep expertise in critical areas of the Filevine platform, and communicate clearly with technical and business stakeholders.

Skills

Distributed systems

Python

Bash

CI/CD automation

Kubernetes

Cloud platforms AWS

Infrastructure as Code

Observability

Technical communication

Education

Bachelor’s degree in Computer Science or related field

Tools

Kubernetes

AWS

Terraform

Pulumi

CloudFormation

CI/CD tooling

Python tooling

Job description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Role Summary

As a Site Reliability Engineer at Filevine, you will improve the reliability, scalability, and operational maturity of the Filevine platform. You’ll design automation that reduces toil, strengthen observability, support reliable deployments at scale, and solve production challenges that keep Filevine running for legal teams across the country. This role is built for engineers who apply software engineering principles to infrastructure problems, thrive on complex technical challenges, and are energized by taking ownership of the systems they build and operate — growing into deeper expertise as their platform knowledge expands

Responsibilities

• Design, build, and maintain the monitoring, logging, distributed tracing, dashboards, and alerting that give teams meaningful visibility into production health.
• Build automation, tooling, and CI/CD improvements that increase engineering efficiency, reduce toil, and support reliable deployments at scale.
• Design, implement, and maintain reliable systems for building, deploying, testing, and operating Filevine products — proactively identifying and resolving reliability, performance, scalability, and security risks before they impact customers.
• Participate in a shared 24/7 on‑call rotation, using operational insights to drive automation and long‑term reliability improvements; continuously improve runbooks, documentation, and engineering standards.
• Take ownership of technical initiatives from design through implementation, develop deep expertise in critical areas of the Filevine platform, and communicate clearly with technical and business stakeholders.

What we are looking for

• -Working knowledge of distributed systems and how applications, infrastructure, and cloud services interact in production; demonstrated ability to troubleshoot production issues, perform root cause analysis, and drive long‑term reliability improvements.
• -Proficiency with Python, Bash, or similar scripting languages; experience building production tooling, automation, or CI/CD pipelines and deployment automation.
• -Hands‑on experience operating Kubernetes‑based workloads and cloud infrastructure in AWS or a comparable platform, including compute, container orchestration, networking, IAM, object storage, and cloud-native monitoring.
• -Experience with Infrastructure as Code tools such as Terraform, Pulumi, or AWS CloudFormation, and familiarity with modern observability practices including monitoring, logging, alerting, distributed tracing, and incident response.
• -Experience using AI‑assisted engineering tools to improve productivity, accelerate troubleshooting, or automate operational tasks; curiosity, ownership, and a passion for building reliable systems through continuous improvement.
• -Strong written and verbal communication skills; Bachelor’s degree in Computer Science, Information Systems, or a related field, equivalent industry certifications, or comparable professional experience.

$147,000 - $168,000 a year

Cool Company Benefits

• - A dynamic, rapidly growing company, focused on helping organizations thrive
• - Medical, Dental, & Vision Insurance (for full-time employees)
• - Competitive & Fair Pay
• - Maternity & paternity leave (for full-time employees)
• - Short & long‑term disability
• - Opportunity to learn from a dedicated leadership team
• - Top‑of-the‑line company swag

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