Site Reliability Engineer

Photon; Sunnyvale (CA); On-site; USD 165,000 - 210,000; Full time

Job summary

Photon is seeking an experienced Site Reliability Engineer to enhance the reliability, observability, and stability of large-scale environments. You will focus on proactive monitoring, incident response, and continuous improvements across application and platform tools.

You will work closely with application, infrastructure, and platform teams to reduce incidents, automate toil, and strengthen secure coding practices in production environments.

Qualifications

• 8+ years in SRE/production engineering/DevOps or similar roles.
• Strong reliability and operational support experience.
• Hands-on with Datadog and Grafana for monitoring and observability.
• Incident response, troubleshooting and root-cause analysis skills.
• Experience with cloud platforms; GCP preferred.
• Familiarity with infrastructure-as-code concepts and IaC tooling.
• Knowledge of Jira and GitHub workflows and concepts.
• Understanding secure coding and operational security practices.

Responsibilities

• Drive reliability, availability, and resiliency across apps and platforms.
• Implement and improve monitoring, alerting, dashboards and observability.
• Monitor production environments and proactively identify issues.
• Lead and participate in incident response and troubleshooting.
• Perform root-cause analyses for incidents and recurring issues.
• Identify automation opportunities to reduce operational issues.
• Collaborate with development, infrastructure and platform teams to improve reliability.
• Support production readiness for releases and platform changes.
• Analyze behavior to identify performance, capacity, and reliability risks.
• Follow secure engineering and operational practices and use Jira/GitHub in lifecycle.

Skills

8+ years of experience

Site Reliability Engineering

production engineering

cloud operations

incident response

root-cause analysis

troubleshooting

secure coding practices

collaboration with dev/infrastructure/

Tools

Datadog

Grafana

Jira

GitHub

GCP

Job description

Site Reliability Engineer (SRE)

Sunnyvale, CA (Primary Location - Client preferred)

Experience: 8+

Photon is a Digital Engineering and Digital Modernization company founded in 1999. We partner with leading global enterprises, including Fortune 500 organizations, to build and modernize digital platforms and experiences. Our teams work across AI, cloud-native technologies, and next-generation digital solutions.

You can learn more about Photon through our company website

Role Overview

We are looking for an experienced Site Reliability Engineer (SRE) responsible for improving the reliability, resiliency, observability, and operational stability of large-scale application and platform environments. The role will focus on proactive monitoring, incident response, troubleshooting, and continuous improvement of production reliability.

Key Responsibilities

• Drive reliability, availability, and resiliency across application and platform
• Implement and improve monitoring, alerting, dashboards, and observability using Datadog and Grafana.
• Monitor production environments and proactively identify reliability and performance issues.
• Lead and participate in incident response, troubleshooting, and production issue
• Perform root-cause analysis for incidents and recurring production issues.
• Identify opportunities to reduce operational issues through automation and engineering improvements.
• Work closely with application, infrastructure, and platform teams to improve system reliability.
• Support operational readiness and production stability for application releases and platform changes.
• Analyze application and infrastructure behavior to identify performance, capacity, and reliability risks.
• Improve troubleshooting and debugging practices across production environments.
• Support continuous improvement of operational processes based on incidents and production observations.
• Follow secure engineering and operational practices.
• Use Jira and GitHub as part of the engineering and delivery lifecycle.

Required Experience & Skills

• 8+ years of relevant experience in Site Reliability Engineering, production engineering, DevOps, cloud operations, or related engineering roles.
• Strong experience with production reliability, resiliency, and operational support.
• Hands-on experience with Datadog and Grafana for monitoring and observability.
• Strong experience with incident response, troubleshooting, and root-cause analysis.
• Strong debugging and problem-solving skills across complex application and
• Experience working with cloud-based platforms; GCP experience is preferred.
• Familiarity with infrastructure automation and Infrastructure-as-Code concepts.
• Familiarity with Jira and GitHub.
• Familiarity with unit testing and API testing.
• Understanding of secure coding and operational security practices.
• Ability to work closely with development, infrastructure, and platform engineering teams