Site Reliability Engineer

Superhuman; San Francisco (CA); Hybrid; USD 140,000 - 230,000; Full time

Benefits offered by this job

Health benefits

Insurance options

401(k) matching

Parental leave

Paid time off

Stipends and home office

Job summary

Superhuman is hiring an SRE to join our infrastructure team. You will build software to ensure the reliability of our back-end systems, collaborating with engineers who develop them, and planning for future growth.

You will work with our production teams in the EU as we move away from a “you build it, you own it” model. We value independence, proactive task management, cross-functional collaboration, and a passion for fast-paced, results-driven environments.

Qualifications

• 5+ years of experience as an SRE or DevOps engineer.
• Experience in incident management processes.
• Familiarity with Docker, Linux, and Terraform.
• Experience with AWS, Azure, or GCP.
• Proven ability to work independently with minimal guidance and manage priorities.

Responsibilities

• Scale our Kubernetes-based control plane that processes billions of events per day.
• Improve automation mechanisms that react to workload.
• Deploy ML systems across the company.

Skills

Kubernetes

Docker

Linux

Terraform

Cloud platforms

Java

Tools

Terraform

Job description

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in‑person collaboration that helps foster trust, innovation, and a strong team culture.

About Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs' collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

The Opportunity

To achieve our ambitious goals, we’re looking for an SRE to join our infrastructure team. This role will be responsible for building software to ensure the reliability of our back‑end systems, working with engineers who develop them, and planning for our future growth. You will work with our existing production engineering teams in the EU as we transition away from a “you build it, you own it” model.

Superhuman’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.

As an SRE, you will

• Scale our Kubernetes‑based control plane that processes billions of events per day.
• Improve our automation mechanisms that react to our workload.
• Deploy ML systems across the company.

Qualifications

• Has 5+ years of relevant experience as an SRE or DevOps engineer.
• Experience in participating in incident management processes.
• Familiarity with docker, linux, and terraform.
• Have used AWS, Azure, or GCP.
• Java and Kubernetes skills preferred, but not required.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross‑functional teams, and thrives in fast‑paced, results‑driven environments.
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Superhuman takes a market‑based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job‑related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future.

We encourage you to apply

At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E‑Verify program (US). We also abide by the Employment Equity Act (Canada).