Site Reliability Engineer

Synechron; Pittsburgh (Allegheny County); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Competitive compensation

Global company with 58 offices

10 days paid annual leave + holidays

Comprehensive health insurance

Job summary

Synechron is seeking an experienced Site Reliability Engineer to ensure reliability and performance of our banking platforms. You will implement automation, monitor systems, and drive resilient services in collaboration with development teams.

The role emphasizes incident management, root cause analysis, and adherence to security and compliance standards relevant to financial services. Regional travel may be required.

Qualifications

• Proven experience as a Site Reliability Engineer or DevOps role.
• Strong understanding of banking systems or financial services preferred.
• Hands-on with cloud platforms (AWS/Azure/GCP) and infrastructure automation.
• Proficient in Python, Bash, or similar scripting languages.
• Experience with monitoring, logging, and alerting tools.

Responsibilities

• Develop, automate, and maintain scalable, reliable infrastructure for banking apps.
• Monitor health, performance, and security; ensure high availability and incident response.
• Collaborate with development teams to deploy resilient services.
• Root cause analysis on outages and preventative measures.
• Manage capacity planning, DR, and backup strategies for continuity.
• Maintain security and compliance standards for banking sector.
• Create documentation for systems and processes.
• Drive automation to reduce manual interventions.

Skills

Cloud experience

SRE mindset

Python scripting

Troubleshooting

Communication

Tools

Terraform

Ansible

Prometheus

Grafana

ELK stack

Docker

Kubernetes

Job description

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

We are seeking a highly skilled Site Reliability Engineer with a strong understanding of banking systems and financial services. The ideal candidate will be responsible for ensuring the reliability, availability, and performance of our banking platforms, implementing automation, and enhancing system stability through proactive monitoring and incident management.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Pittsburgh, PA/Dallas, TX is $105k - $115k/year & benefits (see below).

The Role

Responsibilities:

• Develop, automate, and maintain scalable, reliable, and efficient infrastructure for banking applications.
• Monitor system health, performance, and security to ensure high availability and swift incident response.
• Collaborate with development teams to design and deploy resilient services and infrastructure.
• Perform root cause analysis on outages and incidents, and implement preventative measures.
• Manage capacity planning, disaster recovery, and backup strategies to ensure business continuity.
• Maintain security best practices and compliance standards relevant to the banking industry.
• Create and maintain documentation for systems, processes, and procedures.
• Drive automation initiatives to reduce manual interventions and improve operational efficiency.
• Engage with stakeholders to understand system requirements and provide timely resolutions to operational issues.

Requirements:

• Proven experience as a Site Reliability Engineer, DevOps Engineer, or similar role.
• Strong understanding of banking systems, payment processing, or financial services preferred.
• Hands-on experience with cloud platforms (AWS, Azure, GCP) and infrastructure automation tools (Terraform, Ansible, etc.).
• Proficiency in scripting languages such as Python, Bash, or similar.
• Knowledge of monitoring, logging, and alerting tools (Prometheus, Grafana, ELK stack, etc.).
• Familiarity with security standards and compliance requirements specific to banking/financial sectors.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and collaboration abilities.

Preferred Skills:

• Banking or financial domain experience.
• Certifications such as AWS Certified Solutions Architect, Google Cloud Professional, or relevant certifications in security or DevOps.
• Experience with containerization (Docker, Kubernetes).

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.