Site Reliability Engineer

Mistral; New York (NY); Remote; USD 150,000 - 230,000; Full time

Benefits offered by this job

Healthcare coverage

Parental leave

Relocation assistance

Retirement plans

Wellness programs

Meal and transportation allowances

Job summary

Mistral is seeking an experienced Site Reliability Engineer to shape the reliability and performance of our platform and customer-facing applications. You will work closely with software engineers and research teams to meet internal and external expectations.

You will design scalable infrastructures, implement robust monitoring, and drive automation across CI/CD, containers, and orchestration to reduce toil and improve availability.

Qualifications

• Master’s degree in CS, Engineering or related field.
• 7+ years in a DevOps/SRE role with production systems.
• Proven cloud computing experience and highly available distributed systems.
• Experience with reliability KPIs, observability, and incident response.
• Hands-on with CI/CD, containerization and orchestration tools.

Responsibilities

• Design, build, and maintain scalable, highly available infrastructure for web services and ML workloads.
• Ensure platform, inference and model training environments are highly available and replicable.
• Operate production systems, on-call rotations and root-cause analysis.
• Implement monitoring, alerting, and incident response to minimize downtime.
• Develop workflows for CI/CD, orchestration, logging, and monitoring.
• Collaborate with AI/ML teams and security to ensure best practices.

Skills

Cloud computing

Kubernetes

CI/CD

Observability

Terraform

Python

Go

SRE experience

Docker

Security concepts

Networking basics

Education

Master’s degree in Computer Science, Engineering or related field

Tools

Prometheus

Grafana

ELK Stack

Datadog

Terraform

CloudFormation

Docker

Kubernetes

Job description

About Mistral

Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.

We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.

The Role

We are seeking highly experienced Site Reliability Engineers (SRE) to shape the reliability, scalability and performance of our platform and customer facing applications. You will work closely with our software engineers and research teams to ensure our systems meet and exceed our internal and external customers’ expectations.

What You Will Do

As a Site Reliability Engineer, you balance the day-to-day operations on production systems with long-term software engineering improvements to reduce operational toil and foster the reliability, availability, and performance of these systems.

Operations

• Design, build, and maintain scalable, highly available and fault-tolerant infrastructures to support our web services and ML workloads
• Make sure our platform, inference and model training environments are always highly available and enable seamless replication of work environments across several HPC clusters
• Operate systems and troubleshoot issues in production environments (interrupts, on-call responses, users admin, data extraction, infrastructure scaling, etc.)
• Implement and improve monitoring, alerting, and incident response systems to ensure optimal system performance and minimize downtime
• Implement and maintain workflows and tools (CI/CD, containerization, orchestration, monitoring, logging and alerting systems) for both our client-facing APIs and large training runs
• Participate occasionally in on-call rotations to respond to incidents and perform root cause analysis to prevent future occurrences

Development

• Drive continuous improvement in infrastructure automation, deployment, and orchestration using tools like Kubernetes, Flux, Terraform
• Collaborate with AI/ML researchers to develop and implement solutions that enable safe and reproducible model-training experiments
• Build a cloud-agnostic platform offering an abstraction layer between science and infrastructure
• Design and develop new workflows and tooling to improve to the reliability, availability and performance of our systems (automation scripts, refactoring, new API-based features, web apps, dashboards, etc.)
• Collaborate with the security team to ensure infrastructure adheres to best security practices and compliance requirements
• Document processes and procedures to ensure consistency and knowledge sharing across the team
• Contribute to open-source projects, research publications, blog articles and conferences

What We’re Looking For

• Master’s degree in Computer Science, Engineering or a related field
• 7+ years of experience in a DevOps/SRE role
• Strong experience with cloud computing and highly available distributed systems
• Exposure to site reliability issues in critical environments (issue root cause analysis, in-production troubleshooting, on-call rotations…)
• Experience working against reliability KPIs (observability, alerting, SLAs)
• Hands-on experience with CI/CD, containerization and orchestration tools (Docker, Kubernetes…)
• Knowledge of monitoring, logging, alerting and observability tools (Prometheus, Grafana, ELK Stack, Datadog…)
• Familiarity with infrastructure-as-code tools like Terraform or CloudFormation
• Proficiency in scripting languages (Python, Go, Bash…) and knowledge of software development best practices
• Strong understanding of networking, security, and system administration concepts
• Excellent problem-solving and communication skills
• Self-motivated and able to work well in a fast-paced startup environment

Your application will be all the more interesting if you also have:

• experience in an AI/ML environment
• experience of high-performance computing (HPC) systems and workload managers (Slurm)
• worked with modern AI-oriented solutions (Fluidstack, Coreweave, Vast…)

What We Offer

We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.

For the most up-to-date details on benefits available in your location, please refer to our Benefits page.

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