Site Reliability Engineer

Akamai Technologies, Inc.; Columbus (OH); Hybrid; USD 76,000 - 136,000; Full time

Job summary

Akamai Technologies, Inc. is seeking a Site Reliability Engineer to enhance the reliability, performance, and scalability of its Compute products and platforms.

You will tackle issues across Linux, networking, and distributed services, and build automation to reduce toil and accelerate incident response. You will apply AI-assisted tooling, improve monitoring and SLIs/SLOs, and collaborate with engineering teams to improve design and deployment safety.

Qualifications

• Bachelor's degree in Computer Engineering, Computer Science or equivalent.
• Experience supporting large-scale distributed systems.
• Linux and networking knowledge (routing, DNS, firewalls, TCP/IP, L7 traffic management).
• Proficient in Python or Go.
• Experience with observability tools (Prometheus, Grafana, Loki, ELK/OpenSearch or similar).
• Experience with infrastructure automation/configuration tools (Terraform, Ansible, Salt).
• Familiar with Docker/Podman and orchestration (Kubernetes or Nomad).

Responsibilities

• Troubleshooting complex issues across Linux systems, networking, and distributed services.
• Building software and automation to reduce toil and improve efficiency.
• Developing AI-assisted tooling to accelerate incident investigation and reliability.
• Using data analysis and diagnostics to identify performance improvements.
• Establishing and improving monitoring, SLIs, and SLOs for critical services.
• Contributing to root cause analysis and post-incident reviews.
• Partnering with Engineering teams to improve system design and operational readiness.
• Participating in on-call rotation and leading incident response.

Skills

Linux systems

Networking knowledge

Distributed systems

Python or Go

Observability tools

Infrastructure automation

Container technologies

Orchestration platforms

Education

Bachelor's degree in Computer Engineering or Computer Science or equivalent

Tools

Terraform

Ansible

Salt

Docker

Kubernetes

Nomad

Prometheus

Grafana

Loki

ELK/OpenSearch

Job description

Are you passionate about cutting edge technology?

Does building next generation Cloud Computing technology excites you?

Join our Compute Site Reliability Engineering team

Our team is responsible for improving the reliability, performance, and scalability of our Compute products and platforms. We solve complex problems, improve how our systems operate, and build automation that makes our platforms more resilient.

Partner with the best

In this role, you'll work at the intersection of systems, networking, and software engineering to solve problems across globally distributed services. You'll investigate complex production behavior, turn operational insights into lasting engineering improvements, and help shape how our services are operated.

As a Site Reliability Engineer, you will be responsible for:

• Troubleshooting complex issues across Linux systems, networking, and distributed services.

• Building software and automation that reduce operational toil, improve efficiency, and prevent recurring issues.

• Developing and applying AI-assisted tooling to accelerate incident investigation, identify operational patterns, reduce toil, and improve reliability.

• Using data analysis, network diagnostics, and debugging tools to identify performance and reliability improvements.

• Establishing and improve monitoring, alerting, SLIs, and SLOs for critical services.

• Contributing to root cause analysis, post-incident reviews, and long-term corrective actions.

• Partnering with Engineering teams to improve system design, deployment safety, and operational readiness.

• Participating in an on-call rotation and providing leadership during incident response, driving timely service restoration, effective communication, and post-incident improvement efforts.

Do what you love

To be successful in this role you will:

• Have relevant experience and a Bachelor's degree in Computer Engineering, Computer Science or equivalent

• Have experience supporting large-scale distributed systems

• Have Linux and networking knowledge, including routing, DNS, firewalls, TCP/IP, and L7 traffic management

• Be proficient in a programming language such as Python or Go

• Have experience with observability tools such as Prometheus, Grafana, Loki, ELK/OpenSearch, or similar

• Have experience with infrastructure automation or configuration management tools such as Terraform, Ansible, Salt, or similar.

• Be familiar with container technologies such as Docker or Podman and orchestration platforms such as Kubernetes or Nomad.

About us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

Cloud and Edge: Running apps closer to users for instant performance.

Security : Neutralizing threats before they ever reach your data.

Content Delivery : Scaling the world's biggest moments without a glitch.

AI : Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits. (https://www.akamai.com/careers/working-at-akamai?utm_source=akamai&utm_medium=social&utm_campaign=benefits)

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $75,700 - $136,300/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Equal Employment Opportunity Rights

Akamai Technologies is an Affir...