Site Reliability Engineer

Forbes Technical Consulting; Chicago (IL); Hybrid; USD 95,000 - 140,000; Full time

Job summary

Forbes Technical Consulting in Itasca, IL, with a planned move to Chicago, IL by 2027, seeks a Monitoring and Observability Engineer. You will develop and maintain the monitoring strategy, deploy tools, and deliver end‑to‑end observability across infrastructure and applications.

Expect four onsite days in both locations and close collaboration with IT teams. The ideal candidate has a BS in CS/IS or related field, 3+ years in monitoring, strong scripting (Python, Bash) and Ansible, and experience

Qualifications

• Bachelor's degree in computer science, information systems, or a related field, or equivalent work experience.
• 3+ years of IT monitoring and observability administration, engineering, or support.
• Strong knowledge of monitoring and observability tools and platforms.
• Experience with IT infrastructure and application technologies, including Linux, Windows, Azure, networking, databases, and web platforms.
• Strong scripting and automation tools such as Python, Bash, and Ansible.

Responsibilities

• Develop and maintain the organization's monitoring and observability strategy, standards, and best practices.
• Design, deploy, and manage monitoring platforms and related tools.
• Collect, analyze, and visualize metrics, logs, traces, and events to deliver end-to-end observability across infrastructure and applications.
• Build and maintain dashboards, alerts, and reports for infrastructure, operations, development, and security teams.
• Improve performance, reliability, scalability, and operational maturity of systems and applications.
• Own capacity planning — anticipating future growth and ensuring systems can handle increased loads without performance degradation.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Troubleshoot and resolve issues involving application performance, monitoring, and observability tools.
• Provide guidance and support to IT teams on effective use of monitoring and observability solutions and help standardize their usage across the organization.
• Research and assess emerging technologies and trends in application performance, monitoring, and observability.

Skills

Monitoring/Observability

Scripting/Automation

Problem-solving

Communication & Collaboration

Education

Bachelor's degree in CS/IS or related field

Tools

Python

Bash

Ansible

New Relic

Linux

Azure

Databases

Job description

Itasca, IL and moving to Chicago, IL in 2027 (must be ok with 4 days onsite in both locations)

US Citizens and Green Card Holders encouraged to apply (this opportunity does not offer sponsorship now or in the future)

Responsibilities

• Develop and maintain the organization's monitoring and observability strategy, standards, and best practices.


• Design, deploy, and manage monitoring platforms and related tools.


• Collect, analyze, and visualize metrics, logs, traces, and events to deliver end-to-end observability across infrastructure and applications.


• Build and maintain dashboards, alerts, and reports for infrastructure, operations, development, and security teams.


• Improve performance, reliability, scalability, and operational maturity of systems and applications.


• Own capacity planning — anticipating future growth and ensuring systems can handle increased loads without performance degradation.


• Partner with development teams to improve services through rigorous testing and release procedures.


• Troubleshoot and resolve issues involving application performance, monitoring, and observability tools.


• Provide guidance and support to IT teams on effective use of monitoring and observability solutions and help standardize their usage across the organization.


• Research and assess emerging technologies and trends in application performance, monitoring, and observability.

Required Skills

• Proven experience in application performance and IT monitoring/observability roles.


• Bachelor's degree in computer science, information systems, or a related field, or equivalent work experience.


• At least 3 years of experience in IT monitoring and observability administration, engineering, or support.


• Strong knowledge of monitoring and observability tools and platforms.


• Experience with IT infrastructure and application technologies, including Linux, Windows, Azure, networking, databases, and web platforms.


• Strong experience with scripting and automation tools such as Python, Bash, and Ansible.


• Strong analytical and problem-solving skills.


• Strong communication and collaboration skills.


• Relevant certifications in monitoring and observability tools and platforms preferred.

Preferred

• Credentials demonstrating a specific level of proficiency in IT monitoring and observability.


• Working knowledge of the New Relic platform.


• Application performance testing experience.