Site Reliability Engineer

Akamai Technologies; Cambridge (MA); Hybrid; USD 75,700 - 136,300; Full time

Benefits offered by this job

Healthcare

401(k) plan

PTO

Parental leave

Job summary

Akamai Technologies in Cambridge, Massachusetts, is looking for a Site Reliability Engineer to join its team. The role involves designing and operating critical services to ensure the reliability and performance of Akamai Cloud's infrastructure.

The ideal candidate has a Bachelor's degree in Computer Engineering or Computer Science and experience in Site Reliability or Software Engineering with tools like Terraform. A flexible work environment and a comprehensive compensation package are provided.

Qualifications

• Relevant experience and a Bachelor's degree in Computer Engineering, Computer Science or equivalent.
• Demonstrated experience in a Site Reliability or Software Engineering role.
• Experience managing Infrastructure as Code solutions.

Responsibilities

• Designing, developing, testing, and operating critical services for reliability.
• Implementing observability solutions for proactive issue detection.
• Driving reliability improvements through automation.

Skills

Site Reliability Engineering

Automation

Terraform

Linux Environment

Communication

Education

Bachelor's degree in Computer Engineering or Computer Science

Tools

Terraform

SaltStack

Ansible

Chef

Puppet

Job description

Job Description

Do you enjoy collaborating with teams to solve complex challenges? Are you passionate about automation and building systems that scale? Join our highly skilled Site Reliability Engineering team! Our team designs, develops, and manages applications and infrastructure that support Akamai Cloud's products and services. We solve reliability, security, and usability at scale for our global fleet while maintaining Akamai's mission: make life better for billions of people, billions of times a day.

Responsibilities

• Designing, developing, testing, and operating critical services that support the reliability, scalability, and performance of our infrastructure.
• Designing and implementing observability solutions, including monitoring, logging, alerting, and telemetry capabilities, to proactively detect and resolve issues.
• Driving reliability improvements through automation, reducing operational toil and increasing resilience of engineering processes.
• Developing technical expertise in IAC systems and serving as a trusted technical resource, mentoring engineers and sharing best practices.
• Collaborating with software engineering, infrastructure, and platform teams to investigate complex production issues, identify root causes, and implement long-term corrective actions.
• Participating in an on-call rotation and providing leadership during incident response, driving timely service restoration, effective communication, and post-incident improvement efforts.

Qualifications

• Relevant experience and a Bachelor's degree in Computer Engineering, Computer Science or equivalent.
• Demonstrated experience in a Site Reliability or Software Engineering role, working with large-scale distributed systems.
• Experience with Terraform, including module development, state management, workspace design, policy enforcement, and enterprise-scale Infrastructure as Code implementations.
• Experience managing Infrastructure as Code solutions using tools such as Terraform, SaltStack, Ansible, Chef, Puppet, or similar technologies.
• Experience designing, developing, and deploying software and infrastructure at scale in a Linux environment.
• Strong communication and interpersonal skills.

Benefits

We support your health, well-being, finances, and life beyond work. FlexBase program adapts to your job's needs, allowing you to work in ways that suit you best: at home, in an office, or a combination of both.

Compensation: For US based candidates only, base salary ranges from $75,700 - $136,300/year, with potential for incentive compensation, equity awards, and employee stock purchase plan. Additional benefits include healthcare, 401(k) plan, company holidays, PTO, sick time, parental leave, and employee assistance program.