Site Reliability Engineer

Rainforest; Atlanta (GA); Presencial; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive health benefits

Unlimited paid time off

Paid parental leave

Flexible working environment

Descripción de la vacante

A fintech startup seeks a proactive Site Reliability Engineer to enhance and scale its AWS cloud infrastructure in Atlanta, Georgia. The role involves responsibilities from infrastructure design to operational excellence, collaborating with developers, and implementing best practices in reliability. The ideal candidate has over 3 years of experience in related roles, a solid background in cloud technologies, particularly AWS and Terraform, and is passionate about systems that scale effectively. Join us to make a significant impact in fintech.

Formación

• 3+ years of experience in SRE, DevOps, or cloud infrastructure roles.
• Strong hands-on experience with cloud infrastructure (AWS, Google Cloud, Azure).
• Experience with IaC using tools such as Terraform.
• Proficient in IaC tooling (Terraform, OpenTofu, Terragrunt, CloudFormation).
• Experience with container orchestration (Kubernetes, ECS).
• Experience building CI/CD pipelines (GitLab, GitHub Actions).
• Strong monitoring & observability with dashboards and alerts.
• Proficiency in Python, Go, Java, or Ruby.
• Able to work in a fast-moving startup environment.

Responsabilidades

• Owning and scaling AWS-based cloud infrastructure.
• Building and improving CI/CD pipelines with GitLab.
• Automating infrastructure and operational processes.
• Implement monitoring with OpenTelemetry, Prometheus, and New Relic.
• Automate infra and reduce manual work.
• Collaborate with engineers to boost performance and reliability.
• Lead incident response and postmortems.
• Define SRE practices like SLIs, SLOs, and error budgets.
• Optimize for cost, security, and compliance in fintech.
• Support and scale PostgreSQL on AWS RDS (Global Aurora).

Conocimientos

AWS

Terraform

Kubernetes

GitLab

observability principles

Python

Educación

Bachelor’s degree in Information Science, Computer Science, or related discipline

Herramientas

Elastic Kubernetes Service (EKS)

Postgres

OpenTelemetry

Prometheus

New Relic

ECS

GitLab

GitHub Actions

OpenTelemetry

Prometheus

New Relic

AWS

RDS

PostgreSQL

Descripción del empleo

Who is Rainforest?

Rainforest is an early stage payments-as-a-service startup that has developed a solution that makes monetizing payments for vertically focused software platforms fair and simple. We focus on small-to-mid sized platforms that want to add value to their small business customers through embedded payments — and want to do so without adding operational or regulatory burdens or costs. Led by a successful repeat fintech founder with deep knowledge of the industry, and with venture backing from a Top 10 VC firm, Rainforest is well positioned to make an impact in the payments-as-a-service space, and we're looking for new team members who want to be a part of this journey!

Who We’re Looking For

We’re looking for a proactive, hands‑on Site Reliability Engineer who thrives in building and scaling cloud infrastructure in fast‑moving startup environments. You’re someone who enjoys owning systems end‑to‑end — from infrastructure design to production reliability — and partnering closely with engineers to ship secure, scalable payment platforms. You bring a strong technical foundation, a problem‑solving mindset, and a passion for automation, performance, and continuous improvement. If you’re excited about making a real impact in fintech, and helping shape SRE practices as the company grows, you’ll feel right at home at Rainforest.

What are some of the high‑impact opportunities you’ll tackle?

• Owning and scaling Rainforest’s Amazon Web Services (AWS)-based cloud infrastructure using Terraform and infrastructure-as-code (IaC) orchestration
• Building, operating, and continuously improving Elastic Kubernetes Service (EKS) and serverless environments that support our core payments services
• Designing and maintaining modern CI/CD pipelines with GitLab to enable fast, safe deployments
• Implementing and evolving monitoring, alerting, and observability to ensure high uptime and quick incident resolution using tools like OpenTelemetry, Prometheus, and New Relic
• Automating infrastructure and operational processes to eliminate manual work and accelerate delivery
• Working side‑by‑side with application engineers to improve system performance, reliability, and scalability
• Leading incident response efforts, conducting postmortems, and driving continuous improvement
• Helping to define and roll out SRE best practices, including SLIs, SLOs, and error budgets as the company scales
• Optimizing for cost, security, and compliance in a regulated fintech environment
• Supporting and scaling Postgres database infrastructure using AWS RDS offerings (Global Aurora)

This opportunity is for you if you have / are:

• 3+ years of experience in SRE, DevOps, or cloud infrastructure roles (startup or high‑growth experience a plus)
• Passion for building reliable systems that scale with the business
• Strong hands‑on experience with cloud infrastructure (AWS, Google Cloud, Azure)
• Deep experience with IaC using tools such as Terraform, OpenTofu, Terragrunt, and CloudFormation
• Solid production experience with container orchestration (Kubernetes, ECS)
• Experience building CI/CD pipelines using tools like GitLab and GitHub Actions
• Strong understanding of monitoring and observability principles and design and providing dashboards, visualizations and alerts
• Proficiency in at least one modern programming language (e.g., Python, Java, Go, or Ruby)
• Bachelor’s degree or equivalent work experience in the areas of Information Science, Computer Science, or related disciplines is preferred

We offer a comprehensive health benefits package, unlimited paid time off, paid parental leave, a fun and flexible working environment, and continuously invest in our people and our culture.

If you require any accommodations throughout the pre‑employment process, please contact our HR team at [e-mail].