Site Reliability Engineer

Seek Now; Atlanta (GA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision coverage

401(k) with company match

Hybrid work arrangement in Atlanta

Job summary

SeekNow in Atlanta, GA is seeking a Site Reliability Engineer to own the availability, scalability, and health of our AWS-hosted infrastructure. You will lead incident response and build automation enabling teams to ship safely and frequently.

You will design and maintain automated CI/CD pipelines, define SLOs/SLIs, and improve observability with monitoring and tracing. Collaboration with product and engineering is essential to drive reliability across the system.

Qualifications

• 4+ years in SRE/DevOps roles
• Hands-on AWS experience with EC2/ECS/EKS, Lambda, RDS, S3
• Incidence management and postmortems experience
• Automation of CI/CD pipelines across tools
• Infrastructure as code with Terraform or CloudFormation
• Experience with observability tooling and distributed tracing
• Clear communication with technical and non-technical audiences
• Security and compliance awareness are a plus

Responsibilities

• Own the reliability and performance of production services in AWS
• Design, build, and maintain automated CI/CD pipelines
• Lead incident management and on-call rotation
• Define and track SLOs/SLIs and error budgets
• Improve observability with monitoring, logging, and tracing
• Manage infrastructure as code and reduce toil through automation
• Collaborate with development teams to embed reliability into design and releases
• Contribute to disaster recovery planning and security hardening

Skills

Strong communication

Calm under pressure

Problem solving

Team collaboration

Education

Bachelor's degree in CS or related field

Tools

AWS

Docker/Kubernetes

CI/CD pipelines

Terraform/CloudFormation

Datadog/Prometheus

GitOps (ArgoCD/Flux)

Job description

About SeekNow

Seek Now is transforming property inspections through technology, data, and human expertise. We deliver faster, smarter, more reliable insights to insurance carriers and single-family rental markets, and we’re just getting started. If you want to be part of a product-driven, tech-forward team building real-world impact at scale, you’re in the right place.

The Role

As a Site Reliability Engineer, you'll be responsible for the availability, scalability, and operational health of our AWS-hosted infrastructure. You'll lead incident response, build the automation that lets our engineering teams ship safely and often, and drive a culture of measurable reliability across the organization.

What You'll Do

• Own the reliability and performance of production services running in AWS, including capacity planning, cost optimization, and architecture reviews

• Design, build, and maintain fully automated CI/CD pipelines that take code from commit to production with minimal manual intervention

• Lead incident management: serve in the on-call rotation, coordinate response during outages, run blameless postmortems, and drive remediation to completion

• Define and track SLOs, SLIs, and error budgets in partnership with product and engineering teams

• Build and improve observability through monitoring, logging, alerting, and distributed tracing

• Manage infrastructure as code and eliminate toil through automation

• Partner with development teams to embed reliability best practices into system design and release processes

• Contribute to disaster recovery planning, security hardening, and compliance efforts

What We're Looking For

• 4+ years in SRE, DevOps, or cloud operations roles supporting production systems

• Deep hands-on experience operating workloads in AWS (e.g., EC2, ECS/EKS, Lambda, RDS, S3, IAM, VPC, CloudWatch)

• Proven experience with incident management: on-call ownership, incident command, root cause analysis, and postmortem processes

• Demonstrated track record of building fully automated CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, CodePipeline, or similar)

• Strong infrastructure-as-code skills with Terraform, CloudFormation, or CDK

• Proficiency in at least one scripting or programming language (Python, Go, Bash)

• Experience with containers and orchestration (Docker, Kubernetes)

• Familiarity with observability tooling such as Datadog, Prometheus/Grafana, or the ELK stack

• Clear communicator who stays calm under pressure and can explain complex issues to technical and non-technical audiences

Nice to Have

• AWS certifications (Solutions Architect, DevOps Engineer)

• Experience with GitOps workflows (ArgoCD, Flux)

• Background in security operations, compliance frameworks (SOC 2, ISO 27001)

Why You'll Love It Here

• Tech-First Culture: We believe in building smart, scalable systems—and we invest in them.

• Real-World Impact: Your work will touch thousands of users every day, improving workflows and outcomes.

• Autonomy + Collaboration: Own your space while being part of a highly connected, supportive team.

• Growth-Minded Environment: We prioritize learning, innovation, and pushing the limits of what’s possible.

What We Offer

• Competitive salary

• Comprehensive health, dental, and vision coverage

• 401(k) with company match

• Flexible PTO and hybrid work arrangement in Atlanta

Location

This role is based in Atlanta, GA, with a hybrid schedule.