Site Relationship Associate

Psi CRO; United States; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Milestone One seeks a Site Relations Associate to grow our network of clinical research sites across the United States. You will build long-term relationships with investigators and medical institutions, promote Milestone One's value, and identify collaboration opportunities within your region.

The role onboards sites, schedules meetings with investigators, sponsors, CROs, and partners, and represents Milestone One at conferences.

Qualifications

• At least 2 years of experience within a clinical research site environment.
• Experience working with medical institutions, physician practices, or clinical research sites.
• Background in clinical research site operations, site development, site engagement, or a healthcare practice setting required.
• Solid understanding of clinical trial processes, site operations, and applicable regulations.
• Experience building and maintaining professional relationships with healthcare stakeholders.
• Ability to evaluate site capabilities and identify collaboration opportunities.
• Excellent communication, presentation, and relationship-building skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and internet research tools.

Responsibilities

• Identify, build, and develop relationships with healthcare providers within your assigned region.
• Build and maintain long-term relationships with investigators, physician practices, specialty clinics, and healthcare organizations.
• Identify qualified clinical research sites and support their onboarding into the Milestone One network.
• Schedule and lead meetings with investigators, sponsors, CROs, and prospective collaborators to present Milestone One's services and collaboration opportunities.
• Promote Milestone One's brand and value proposition through site outreach, presentations, conferences, and industry events.
• Evaluate site capabilities and research experience to support network expansion with high-quality collaborators.
• Collaborate with internal teams, including Marketing, Operations, and Clinical teams, to support business development initiatives and ensure consistent communication.
• Share market insights and feedback from site interactions to support business development strategies.
• Represent Milestone One at medical, pharmaceutical, and industry conferences, workshops, and networking events.
• Support newly onboarded sites during the transition to the operational team and maintain ongoing relationships to ensure engagement and satisfaction.

Skills

Excellent communication

Presentation skills

Relationship-building

Negotiation

Stakeholder management

Independent & collaborative work

Detail-oriented

Results-driven

Education

Degree in Life Sciences, Business, or related field

Tools

Microsoft Office Suite

Internet research tools

Job description

Milestone One is a Site Enabling Organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need, and our mission is to strengthen study delivery by supporting research sites and connecting them with sponsors and CROs worldwide.

Job Description

As aSite Relations Associate, you will play a key role in expanding and strengthening Milestone One's network of clinical research sites. You will build long-term relationships with investigators and medical institutions, promote Milestone One's value proposition, and support business development initiatives byidentifyingnew collaboration opportunities andrepresentingthe company across the clinical research community.

In this role, you will:

Identify, build, and develop relationships with healthcare providers (private practices, specialty clinics, and regional health systems)within your assigned region.

Build andmaintainlong-term relationships with investigators, physician practices, specialty clinics, and healthcare organizations.

Identifyqualified clinical research sites and support their onboarding into the Milestone One network.

Schedule and lead meetings with investigators, sponsors, CROs, and prospective collaborators to present Milestone One's services and collaboration opportunities.

Promote Milestone One's brand and value proposition through site outreach, presentations, conferences, and industry events.

Evaluate site capabilities and research experience to support network expansion with high-quality collaborators.

Collaborate with internal teams, including Marketing, Operations, and Clinical teams, to support business development initiatives and ensure consistent communication.

Share market insights and feedback from site interactions to support business development strategies.

Represent Milestone One at medical, pharmaceutical, and industry conferences, workshops, and networking events.

Support newly onboarded sites during the transition to the operational team andmaintainongoing relationships to ensure engagement and satisfaction.

Qualifications

Education:Degree in Life Sciences, Business, ora relatedfield.

Certifications: ICH GCP training

What You Need:

At least 2 years of experience within a clinical research site environment.

Experience working with medical institutions, physician practices, or clinical research sites.

Background in clinical research site operations, site development, site engagement, or a healthcare practice settingrequired.

Solid understanding of clinical trial processes, site operations, and applicable regulations.

Experience building andmaintainingprofessional relationships with healthcare stakeholders.

Ability to evaluate site capabilities andidentifycollaboration opportunities.

Knowledge and Skills:

Excellent communication, presentation, and relationship-building skills.

Strong negotiation and stakeholder management abilities.

Self-motivated, detail-oriented, and results-driven.

Ability to work independently and collaboratively in a cross-functional environment.

Proficiencyin Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and internet research tools.

Valid Category B driver's license.

Additional Information

Hybrid position (between remote work and site visits).

If you are passionate about building strong partnerships within the clinical research community and want to contribute to expanding a global site network,we'dlove to hear from you!

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