JOB SUMMARY
The Site Program Manager (SPM) is the on-site leader of a Think Together educational program conducted on a partner‑school campus. The SPM oversees all aspects of the statewide recognized after‑school program, ensuring it meets educational and recreational requirements, operates safely and efficiently, and functions in accordance with policies and operational procedures. As the primary point of contact and liaison, the SPM fosters positive partner relationships through effective communication both internally and externally while aligning with the school day to uphold program satisfaction. The SPM is responsible for ensuring the site meets and maintains its Average Daily Attendance (ADA) and is required to manage multiple components and funding streams, and to be available at varying times—including before school, after school, non‑instructional days, and weekends (Saturdays, summer, and winter).
Job Title
Site Program Manager (SPM) – Full Time, Exempt
Job Level Guide
Level I – Student Attendance Goal: 84‑207; PL Oversight: 4‑10
Level II – Student Attendance Goal: 208‑419; PL Oversight: 11‑20
Site Level Complexities (qualifiers)
- Headcount
- Attendance Goal
- Number of Services
- Hours of Service
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage day‑to‑day site operations and program activities.
- Ensure all program activities operate consistently and ethically within the mission and values of Think Together and align with the four core agreements.
- Be responsible, respectful, safe, and ensure fun for students.
- Monitor and assess program success, including participation levels, quality of activities, student behaviors, and achievement for continuous improvement.
- Implement all Think Together Program Design and other expectations.
- Execute a comprehensive curriculum, including lessons and activities, to ensure academic success.
- Train and coach all staff on routines, procedures, and program design; provide printed lessons, materials, and supplies for implementation.
- Effectively supervise the site team on academic and enrichment instructional practices; provide ongoing coaching.
- Maintain a positive work environment and team ethic.
- Ensure a safe, healthy environment for students and staff; implement safety guidelines per Think Together/district policies and school safety plans, and report all incidents.
- Interview, recommend, supervise, train, discipline, and terminate Think Together site staff.
- Ensure sustainability of all funding sources by meeting mandatory goals such as attendance targets, grants, etc.
- Maintain accurate and timely records of student enrollment data through the student database; ensure compliance with ADA and data policies.
- Ensure data accuracy, confidentiality of student records, and adherence to operational reporting procedures.
- Preserve confidentiality of sensitive information related to the program, students, families, and staff.
- Meet metrics and deliverables for successful performance and goal achievement.
- Implement student assessments and evaluations for continuous improvement.
- Communicate regularly with school principal and faculty to align academic goals and initiatives.
- Keep school administrators, staff, and parents informed on program activities and daily incidents.
- Provide excellent customer service to internal and external stakeholders; foster effective partnerships and attend required school meetings.
- Encourage open communication among team members and stakeholders for continuous improvement.
- Collaborate with partners, staff, public officials, private sector officials, parents, and community leaders.
- Communicate effectively orally and in writing and demonstrate sensitivity to the target audience.
- Manage site‑level budgets.
- Approve all timecards for direct reports in accordance with pay practice policies.
- Implement other human resource policies and procedures.
- Attend SPM meetings, other meetings, and training as requested.
- Implement other plans or requirements related to program quality, customer experience, and business needs.
- Meet all deadlines established and as assigned.
PREFERRED SKILLS AND QUALIFICATIONS
- Commit to self‑improvement with knowledge and skill development.
- Speak and write Standard English appropriate for a public‑school setting.
- Excellent communication, time management, and organizational skills.
- Comfortable with public speaking and providing direction.
- Strong time‑management skills.
- Ability to solve practical problems and interpret instructions in written, oral, diagram, or schedule form.
- Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS
Education and Experience
Level 1
- High School Diploma or G.E.D required; Bachelor's degree highly preferred.
- 1–2+ years of experience in education or youth programs.
- At least 1+ year in a supervisory or leadership position required, 2+ years highly preferred.
- Internal candidate: Completion of Think Together Build the Bench Program for SPM preferred.
Level 2
- High School Diploma or G.E.D required; Bachelor's degree highly preferred.
- 2–3+ years of experience in education or youth programs.
- At least 2+ years in a supervisory or leadership position required, 3+ years highly preferred.
- AA or vocational certificate related to the position.
- Internal candidate: Completion of Think Together Build the Bench Program for SPM preferred.
Additional Qualifications
- Previous classroom experience required.
- Strong ability to communicate with students, parents, school staff, and faculty both verbally and in writing.
- Excellent program management skills, including a record of completing tasks on time and within budget.
- Bilingual/bi‑cultural (Spanish) may apply in some districts.
- CPR/First Aid certified or ability to obtain within the first 60 days of hire.
- Satisfactory TB skin test.
- Passing background check (DOJ & FBI).
Compensation $70,305
Think Together is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.