Site Operations Technician

United States Digital Space LLC; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

The site operations team at the company oversees on-site campuses, coordinating across hardware operations, facilities, and external partners to ensure safe, efficient operations. The Site Operations Technician will be the on-site technical representative, conducting routine inspections, asset tracking, and vendor coordination.

You will support operational readiness, document site conditions, and help resolve infrastructure issues quickly in fast-paced environments with emphasis on safety and

Qualifications

• Associate's degree, technical certification, military experience, or equivalent practical experience.
• 2+ years supporting data center operations, facilities, hardware operations, manufacturing, or mission-critical infrastructure.
• Experience in technical or operational environments requiring strong attention to detail.
• Ability to document issues clearly and communicate effectively across technical and non-technical teams.
• Comfortable working in active data center or industrial environments.
• Ability to lift equipment, move hardware, climb ladders, and perform physical work as required.
• Willing to work flexible schedules, including evenings or weekends during major deployments.

Responsibilities

• Perform routine walkthroughs of Industrial Compute facilities to verify operational readiness and identify potential issues.
• Monitor site conditions and report abnormalities involving hardware spaces, network rooms, utilities, logistics areas, and common infrastructure.
• Support coordination of vendors, contractors, and partner organizations performing work on-site.
• Assist with hardware deliveries, inventory movements, asset tracking, and equipment staging.
• Document operational issues and coordinate follow-up with Hardware Operations, Facilities, Infrastructure Delivery, or external partners.
• Support physical audits of racks, equipment, inventory, and infrastructure assets.
• Assist with site access coordination and ensure work activities comply with established operational procedures.
• Maintain accurate operational documentation, logs, and site records.
• Participate in operational readiness activities for new deployments, expansions, and infrastructure upgrades.
• Escalate operational risks that may impact availability, safety, or project schedules.
• Partner with cross-functional teams to continuously improve operational processes and site execution.

Skills

Data center operations

Attention to detail

Documentation

Communication

Physical readiness

Flexibility

Education

Associate's degree or technical certification

Tools

Server hardware knowledge

Networking equipment

racks & structured cabling

Asset tracking / inventory systems

Job description

About the Team

the company's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside our cloud partners, infrastructure providers, and internal engineering teams, we operate hyperscale AI campuses that support the training and deployment of frontier AI models.

The Site Operations team serves as the company's on-site operational presence, helping ensure campuses operate safely, efficiently, and in alignment with Industrial Compute standards. We work closely with Hardware Operations, Infrastructure Delivery, Network Operations, Security, Facilities, Construction, and our infrastructure partners to support day-to-day site execution and maintain operational readiness.

As Industrial Compute continues to expand globally, Site Operations plays a critical role in ensuring each campus is prepared to support reliable AI infrastructure at scale.

About the Role

We are seeking a Site Operations Technician to support the daily operation of Industrial Compute campuses. This role acts as the company's on-site technical representative, helping coordinate activities across hardware operations, facilities, construction, logistics, security, and external service providers.

You will perform routine site inspections, support asset tracking, coordinate vendor activities, assist with operational readiness, document site conditions, and help ensure infrastructure issues are identified and resolved quickly.

The ideal candidate enjoys working in highly technical environments, is detail-oriented, and thrives in fast-paced operational settings where no two days are the same.

Key Responsibilities

• Perform routine walkthroughs of Industrial Compute facilities to verify operational readiness and identify potential issues.

• Monitor site conditions and report abnormalities involving hardware spaces, network rooms, utilities, logistics areas, and common infrastructure.

• Support coordination of vendors, contractors, and partner organizations performing work on-site.

• Assist with hardware deliveries, inventory movements, asset tracking, and equipment staging.

• Document operational issues and coordinate follow-up with Hardware Operations, Facilities, Infrastructure Delivery, or external partners.

• Support physical audits of racks, equipment, inventory, and infrastructure assets.

• Assist with site access coordination and ensure work activities comply with established operational procedures.

• Maintain accurate operational documentation, logs, and site records.

• Participate in operational readiness activities for new deployments, expansions, and infrastructure upgrades.

• Escalate operational risks that may impact availability, safety, or project schedules.

• Partner with cross-functional teams to continuously improve operational processes and site execution.

Qualifications

• Have an Associate's degree, technical certification, military experience, or equivalent practical experience.

• Have 2+ years supporting data center operations, facilities, hardware operations, manufacturing, industrial operations, or mission-critical infrastructure.

• Have experience working in technical or operational environments requiring strong attention to detail.

• Are able to document issues clearly and communicate effectively across technical and non-technical teams.

• Are comfortable working in active data center or industrial environments.

• Are able to lift equipment, move hardware, climb ladders, and perform physical work as required.

• Are willing to work flexible schedules, including occasional evenings or weekends during major deployments.

Preferred Skills

• Experience supporting hyperscale data centers or cloud infrastructure.

• Familiarity with server hardware, networking equipment, racks, and structured cabling.

• Experience using inventory management or asset tracking systems.

• Knowledge of basic safety procedures for mission-critical facilities.

• Experience coordinating contractors or external vendors.

• Familiarity with ticketing systems and operational workflows.

• OSHA, First Aid, or similar operational certifications are a plus.

About the company

the company is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see the company’s Aff i

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify the company that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At the company, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.