Site Operations Specialist

FNS, Inc.; Matteson (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health, Dental, Vision PPO Insurance

Life, STD, LTD Insurance

Paid Time Off

Bereavement, Wedding, Birth of Child,等

Job summary

FNS, Inc. is seeking a logistics-focused operations supervisor to oversee in-plant logistics supporting production activities at our Joliet/Matteson facilities.

You will ensure timely material flow, coordinate the VMI Hub, and take ownership of performance during night and weekend shifts. The role requires 3-5 years in logistics or production operations, experience with WMS/MES, and strong leadership and communication skills.

Qualifications

• 3-5 years of experience in logistics, manufacturing, SCM, or production operations.
• Experience in in-plant logistics or production line support.
• Ability to work in rotating shifts (including nights and weekends).
• Proven experience in workforce and shift management.
• Strong problem-solving and decision-making abilities.
• Experience with WMS, MES, or related systems.
• Excellent communication and collaboration skills.
• Bilingual proficiency in English and Korean.

Responsibilities

• Oversee in-plant logistics operations supporting production activities and ensure smooth material flow.
• Manage end-to-end material flow and coordinate VMI hub with high inventory accuracy.
• Take full operational accountability for logistics performance during night and weekend shifts.
• Lead shift workforce and ensure safety, quality, and standards compliance.
• Collaborate with Production, Quality, Maintenance, and Procurement to ensure integrated operations.
• Drive Kaizen initiatives to enhance logistics workflows.

Skills

Problem-solving

Communication

Bilingual English/Korean

Shift management

WMS/MES experience

Tools

WMS

MES

Job description

Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together.

For 2025, we have set out to become one of the nation’s top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners.

To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environments allow us to help promote every member’s work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize fields of work where professionals can nurture their talent, and we focus on every member’s work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS.

Responsibilities

1. Operational Oversight & Execution

Oversee in-plant logistics operations supporting production activities and ensure smooth and efficient material flow throughout the facility.

Ensure seamless, timely material supply aligned with production schedules and manage end-to-end material flow between processes.

Manage the VMI (Vendor Managed Inventory) Hub coordination and maintain high levels of inventory accuracy.

Take full operational accountability for logistics performance during night and weekend shifts.

2. Team Management & Resource Optimization

Lead and manage the shift workforce (operators and team leaders), ensuring optimal manpower allocation to meet production demands.

Conduct necessary training to ensure team compliance with safety, quality, and operational standards.

Foster a culture of safety and excellence through active supervision and mentorship.

3. Problem Solving & Performance Monitoring

Respond proactively to operational bottlenecks, such as material shortages, equipment downtime, or logistics delays, to minimize production disruptions.

Monitor and improve key performance indicators (KPIs), focusing on production support rates, inventory precision, and overall operational efficiency.

Drive process standardization and continuous improvement (Kaizen) initiatives to enhance logistics workflows.

Collaborate closely with cross-functional departments, including Production, Quality, Maintenance, and Procurement, to ensure integrated operations.

Qualifications

• 3-5 years of experience in logistics, manufacturing, SCM, or production operations
• Experience in in-plant logistics or production line support
• Ability to work in rotating shifts (including nights and weekends)
• Proven experience in workforce and shift management
• Strong problem-solving skills and quick decision-making ability
• Experience with WMS, MES, or related logistics/production systems
• Excellent communication and collaboration skills
• Bilingual proficiency in English and Korean

Working Conditions & Location

1. Work Location & Potential Transition

Initial training and operations will take place at the FNS Warehouse in Joliet, IL.

Based on business needs, the role may transition to the warehouse in Matteson, IL after approximately 3 months.

2. Shift Schedule & Hours

During the initial phase (Joliet, IL), standard business hours will apply (non-24/7 operations).

The role may transition to a 24/7 rotating shift schedule, including nights, weekends, and holidays, based on business needs.

Note: Candidates must be flexible and willing to work night and weekend shifts, as well as take full operational responsibility during assigned shifts.

Pay

The base salary range for this role is between $70,000-$80,000 yearly, and your base salary will depend on your experiences, qualifications, and skills.

Benefits (Full-Time ONLY)

• Health, Dental, and Vision PPO Insurance
• Life, STD, LTD Insurance
• Paid Time Off
• Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
• Years of Service Awards
• Education Assistant Program (Based on Eligibility)

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