Site Merchandising Associate - Textiles (Bed & Bath)

Macy's; New York (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Merchandise discounts

Performance incentives

Annual merit review

Employee Assistance Program

Tuition reimbursement

401(k) match

Paid time off

Job summary

Macy’s in New York seeks an Associate of Site Merchandising to own end-to-end digital merchandising strategy across our digital properties. You will shape how customers discover, browse, and shop, aligning with brand storytelling and business priorities.

You’ll partner with Merchandising, Marketing, and Creative teams to drive engagement, conversion, and revenue, leading content strategy and site experiences with a data-driven approach.

Qualifications

• Bachelor’s degree or equivalent work experience in a related field.
• 3–5 years of direct experience.
• Able to work a flexible schedule.

Responsibilities

• Develop and lead the site merchandising vision and strategy in your area of ownership, aligning with overall company goals.
• Translate category objectives into digital experiences that maximize customer engagement, conversion, and profitability.
• Partner with cross-functional stakeholders on assortment and content strategy, ensuring site storytelling reflects trends and brand priorities.
• Lead site event strategies, creating a seamless experience across marketing, digital content, navigation, linking, and product sequencing.
• Oversee the execution of category pages (PLPs), landing pages, and navigation for your category.
• Ensure taxonomy, filters and onsite search are optimized for intuitive product discovery and conversion.
• Partner with cross-functional stakeholders on Product Detail Page optimization, including attribution, images, size and fit information, reviews.
• Collaborate with Marketing and Creative to develop cohesive playbooks to bring brands and stories to life.
• Collaborate with Analytics to monitor performance KPIs (revenue, traffic, conversion, AOV) and identify opportunities for growth.

Skills

Collaboration

Presentation Skills

Cross-Functional Relationship Building

Innovation and Competitive Analysis

Data Analysis

Project Management

Product/Project Ownership

Creative and Strategic Thinking

Technical Proficiency

Education

Bachelor's degree or related field

Job description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Associate of Site Merchandising will own the end-to-end digital merchandising strategy and execution across our digital properties for a category or area of ownership. You will define how customers discover, browse, and shop across our digital channels – ensuring a seamless, inspiring, and high-converting experience that reflects both brand storytelling and business priorities.

This role sits at the intersection of art and analytics: part strategist, part operator, and part storyteller. You’ll partner closely with Merchandising, Marketing, and Creative teams to drive engagement, conversion, and revenue growth. You will lead the content strategy to improve discovery and inspire customers.

The Associate will put the customer at the center of all decisions by working closely with peers and cross-functional teams across business areas to create a seamless experience. The Associate demonstrates a deep understanding of business objectives, defining and implementing site strategies to meet business objectives. The Associate thrives on results, takes the initiative to advocate for business needs to support area of ownership, and reacts to business as needed. They must be highly analytical with strong business acumen, organized, and possess great communication and presentation skills as they will represent their category in many forums.

What You Will Do

• Develop and lead the site merchandising vision and strategy in your area of ownership, aligning with overall company and merchandising goals
• Translate category objectives into digital experiences that maximize customer engagement, conversion, and profitability
• Partner with cross-functional stakeholders on assortment and content strategy, ensuring site storytelling reflects key trends, brand priorities, and seasonal moments
• Lead site event strategies, creating a seamless experience across marketing, digital content, navigation, linking, and product sequencing
• Oversee the execution of category pages (PLPs), landing pages, and navigation for your category
• Ensure taxonomy, filters and onsite search are optimized for intuitive product discovery and conversion
• Partner with cross-functional stakeholders on Product Detail Page optimization, inclusive of attribution, images, size and fit information, reviews, and overall page layout
• Partner with Marketing and Creative to develop cohesive playbooks to bring brands, events, & stories to life
• Collaborate with Analytics to monitor performance KPIs (revenue, traffic, conversion, AOV and conversion funnel metrics) and identify opportunities for growth

Skills You Will Need

Collaboration: Collaborate with merchant teams to understand business strategy, objectives, and priorities.

Presentation Skills: Prepare and present quarterly business reviews (QBRs) to optimize taxonomy and search strategies, including competitive deep dives. Provide insights and strategies for the best online experience.

Cross-Functional Relationship Building: Foster strategic relationships with merchants, marketing, creative production, production, and internal site merchandise partners to leverage resources and establish best-in-class event execution.

Innovation and Competitive Analysis: Seek opportunities to grow the business by improving the customer shopping experience through innovation and competitive analysis.

Data Analysis: Work with business intelligence, experimentation, and relevancy teams to understand and develop comprehensive strategies for site audits.

Project Management: Ability to juggle multiple projects, identify primary and secondary objectives, prioritize time, and communicate timelines to team members.

Product/Project Ownership: Ability and desire to take ownership of products and projects.

Creative and Strategic Thinking: Ability to think creatively, strategically, and technically.

Technical Proficiency: Knowledge of MS Office computer programs is required.

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-5 years of direct experience.
• This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some Additional Benefits We Offer Include

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.