Site Manager - Site Leader (Aviano)

IBA Worldwide; Mission (KS); On-site; USD 81,000 - 106,000; Full time

Job summary

A leading medical technology firm is seeking a Site Manager to oversee the installation and operations of proton therapy systems. You will lead a team of engineers, ensure customer satisfaction, and maintain high standards of safety and quality. The ideal candidate has over 7 years of experience in technical operations, excellent leadership skills, and proficiency in both Italian and English. This role promises exciting challenges in a dynamic healthcare environment.

Qualifications

• 7+ years of experience managing and developing teams of 7–10 people.
• Proven experience leading technical service and operations teams.
• Strong communication skills with stakeholders.

Responsibilities

• Lead and coordinate all site activities.
• Manage logistics and materials on site.
• Ensure compliance with EHS policies.

Skills

Leadership

Technical expertise

Customer relationship management

Budget tracking

Emotional intelligence

Education

University degree in engineering or technical sciences

Tools

ServiceMax

SAP

Job description

Site Manager - Site Leader (Aviano)

Location: Aviano, IT

Work regime: Full-Time

Kind of contract: Open Ended Contract

At IBA (Ion Beam Applications), we are world leaders in proton therapy—an advanced form of radiation therapy that enables precise, targeted treatment of cancer while sparing healthy tissue. Each proton therapy center we build is a combination of cutting-edge technology, complex infrastructure, and close collaboration with hospital teams. The installation and operational launch of these systems require dedication, precision, and a strong partnership mindset.

As a Site Manager – Site Leader, you will initially lead the full installation of IBA’s proton therapy equipment, as well as third-party systems, during the first year of the project.

Once the installation is completed, you will transition into the Site Leader role, taking full responsibility for the on-site proton therapy technology and operations, ensuring technical service excellence, patient safety, and strong customer relationships.

You will act as both a technical expert and a strategic partner, driving performance, developing your team, and going the extra mile to achieve operational excellence and customer satisfaction.

As Site Manager, you will lead a team of 7 engineers and be supported by a dedicated site administrator.

As Site Leader, you will manage a smaller technical team (up to 2 engineers), focused on delivering high-quality service, solving issues proactively, improving processes, and maintaining safe and efficient operations that meet IBA’s standards.

The installation will start in May-June 2026. The start date of the contract will be on January-Februari 2026.

Challenges we trust you with

• Lead and coordinate all site activities (organized in shifts), prioritizing installation and maintenance work
• Manage logistics and materials on site, coordinating with internal and external subcontractors
• Ensure that customer requirements are met, maintain effective communication, and foster strong customer satisfaction
• Supervise your team and actively participate in technical operations when needed
• Prepare and track site budgets and maintain thorough documentation of all site activities
• Ensure deployment and compliance with Environmental, Health & Safety (EHS) policies
• Enforce and maintain IBA’s quality standards on site
• Promote a high-performance, safety-first culture across the team
• Manage HR aspects of the site: shift planning, time policy enforcement, team development, etc.

What we value

You have:

• A university degree in engineering, technical sciences, or a related field
• Proven experience leading technical service and operations teams, ideally in a high-availability or mission-critical environment
• 7+ years of experience managing, coaching, and developing teams of 7–10 people
• Strong emotional intelligence and interpersonal skills with the ability to build trust-based relationships, both internally and with customers
• A strategic mindset with the ability to create action plans, delegate effectively, and align team efforts with business objectives
• Excellent leadership qualities with a focus on mentorship and team growth
• Experience in customer relationship management, budget tracking, and operational excellence
• Familiarity with maintenance planning tools (ideally with a CMMS)
• Strong communication skills across technical and non-technical stakeholders, including executives
• A strong sense of ownership, accountability, and pride in the performance of the site

Due to contractual obligations, the selected candidate must have full proficiency in Italian. As internal collaboration across departments is required, English is also mandatory.

And you also are

• Experienced working in clinical or hospital environments (preferred)
• Familiar with ServiceMax and SAP (preferred)
• A people motivator and team builder
• Highly customer-focused and result-driven
• Autonomous, pragmatic, and capable of making sound decisions
• Solution-oriented, with the ability to analyze situations and define appropriate actions to drive success