Site Manager-Santa Clara, CA
Triumph-Protection-Group-
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Job summary
Triumph Protection Group, Inc. in Santa Clara is seeking a Site Manager to oversee daily operations and protect assets, delivering quality security services while guiding staff and driving profitability.
You will ensure compliance with post orders, train personnel, and support client retention initiatives at the assigned location. The role requires on-site work, strong knowledge of security protocols, and excellent communication.
Qualifications
- High school diploma or equivalent required; bachelor’s degree preferred.
- Three years of related security experience required.
- Must be able to work on site.
- Possess current guard card and training certifications as required by the State.
Responsibilities
- Oversee daily operations at a location and protect assets.
- Lead security staff, schedule, train, and develop employees.
- Implement security protocols and ensure compliance with laws and policies.
- Maintain client relations and promote retention initiatives.
- Conduct site inspections and safety checks.
Skills
Education
Tools
Job description
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Full Time Santa Clara, CA, US
10 days ago Requisition ID: 1612
Salary Range: $80,000.00 To $93,000.00 Annually
The Site Manager will oversee daily operations at a specific location or account and protect all company assets.Provides leadership for the assigned area; ensures delivery of quality services; manages operations efficiently and effectively to achieve service and profitability objectives. The Site Manager may also manage and/or implement security protocols related to the storage of confidential information and documents. Coaches, trains, and develops employees. Promotes client and employee retention initiatives.
- Interviews, hires, and trains security staff.
- Oversees the daily workflow, schedules, and assignments of security staff including security guards and desk clerks.
- Prepares and conducts training for new hires and current staff including training on workplace searches, drug and alcohol procedures, and related safety and security topics.
- Conducts no notice job site visits and site checks to ensure security staff are dressed in proper attire, conducts themselves in accordance of post orders, and understand their job requirements.
- Conducts job site safety checks and Triumph vehicle inspections.
- Initiates employee disciplinary action reports and reports of employee commendations.
- Ensuresthedeliveryofhigh-qualitycustomerservicethroughregularcontactwithclients; evaluates service quality and initiates corrective action, as necessary.
- Represents Triumph Protection Group management and core values of security, service, andexcellenceforassignedaccount.Maintainsapositive,professionalenvironmentinfull compliancewithapplicablelaws,regulations,policies,andprocedures;actstoensurethat staff members understand and comply with applicable laws, regulations, policies, and procedures.
- Provides and/or implements security and security protocols for all assigned facilities and information systems.
- Takes proactive steps to provide a safe and secure working environment to staff and visitors.
- Provides specialized security for and monitors access to limited and restricted access areas such as inventory areas, network equipment areas, and employee files and confidential records.
- Ensuresschedulingishandledeffectivelytomeetclientrequirementswhilecontrollinglabor costs; reviews site reports to ensure post orders and client directions have been followed.
- Recruits, selects, orients, trains, and develops high caliber staff in collaboration with Area management; plans, assigns, and directs work; coaches’ employees to enhance skills; carries out disciplinary actions as necessary.
- Conducts regular walk-throughs and security inspections for assigned facilities.
- Where government projects are involved, serves as a liaison to government agencies concerning project security; assists with security clearance processing for employees working on government classified programs.
- MaintainsDriver’sLicenserequiredtodrivecompanyvehicles.
- Performs other related duties as assigned.
- Must be able to work on site
- Extensive knowledge of security protocol and procedures.
- Possess current guard card and training certifications as required by the State.
- Excellent management and supervisory skills.
- Excellent written and verbal communication skills.
- Ability to provide training on security policies and procedures.
- Ability to work with confidential and classified information.
- Useofcomputerandspreadsheetsoftware.
- Planning,organizingandeadershipskills.
- Oralandwrittencommunicationskills.
- Strongcustomerserviceandservicedeliveryorientation.
- Abilitytointeracteffectivelyatvarioussociallevelsandacrossdiversecultures.
- Abilitytotakeinitiativeandachieveresults.
- Maintainingcomposureindealingwithauthorities,executives,clients,staff,media,andthe public, occasionally under conditions of urgency and in pressure situations.
- Mustundergoandmeetcompanystandardsforbackgroundandreferencechecks, and controlled substance testing.
- Abilitytohandmultipletasksconcurrently.
- Regularuseofvehicleintheperformanceofduties,mustbeableto passourinsurances requirements to drive a company vehicle.
- AbilitytowriteandreadEnglish.
- Useofcomputerandspreadsheetsoftware.
- Planning,organizingandleadershipskills.
- Oralandwrittencommunicationskills.
- Strongcustomerserviceandservicedeliveryorientation.
- Abilitytointeracteffectivelyatvarioussociallevelsandacrossdiversecultures.
- Abilitytotakeinitiativeandachieveresults.
- Maintainingcomposureindealingwithauthorities,executives,clients,staff,media,andthe public, occasionally under conditions of urgency and in pressure situations.
- Mustundergoandmeetcompanystandardsforbackgroundandreferencechecks, and controlled substance testing.
- High school diploma or equivalent required; bachelor’s degree preferred.
- Three years of related security experience required.
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift 25 pounds at a time.
- Ability to traverse various areas of the facility to conduct inspections and plan security procedures.
- Communicates respectfully to all team members, vendors, and clients.
- Actively listens to others and supports the team environment.
- Asks questions and learns from mistakes.
- Executes tasks with minimal errors in a timely and efficient manner.
- Attendance is consistent and meets or exceeds company standards.
Triumph Protection Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Triumph believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Site Manager will oversee daily operations at a specific location or account and protect all company assets.Provides leadership for the assigned area; ensures delivery of quality services; manages operations efficiently and effectively to achieve service and profitability objectives. The Site Manager may also manage and/or implement security protocols related to the storage of confidential information and documents. Coaches, trains, and develops employees. Promotes client and employee retention initiatives.
- Interviews, hires, and trains security staff.
- Oversees the daily workflow, schedules, and assignments of security staff including security guards and desk clerks.
- Prepares and conducts training for new hires and current staff including training on workplace searches, drug and alcohol procedures, and related safety and security topics.
- Conducts no notice job site visits and site checks to ensure security staff are dressed in proper attire, conducts themselves in accordance of post orders, and understand their job requirements.
- Conducts job site safety checks and Triumph vehicle inspections.
- Initiates employee disciplinary action reports and reports of employee commendations.
- Ensuresthedeliveryofhigh-qualitycustomerservicethroughregularcontactwithclients; evaluates service quality and initiates corrective action, as necessary.
- Represents Triumph Protection Group management and core values of security, service, andexcellenceforassignedaccount.Maintainsapositive,professionalenvironmentinfull compliancewithapplicablelaws,regulations,policies,andprocedures;actstoensurethat staff members understand and comply with applicable laws, regulations, policies, and procedures.
- Provides and/or implements security and security protocols for all assigned facilities and information systems.
- Takes proactive steps to provide a safe and secure working environment to staff and visitors.
- Provides specialized security for and monitors access to limited and restricted access areas such as inventory areas, network equipment areas, and employee files and confidential records.
- Ensuresschedulingishandledeffectivelytomeetclientrequirementswhilecontrollinglabor costs; reviews site reports to ensure post orders and client directions have been followed.
- Recruits, selects, orients, trains, and develops high caliber staff in collaboration with Area management; plans, assigns, and directs work; coaches’ employees to enhance skills; carries out disciplinary actions as necessary.
- Conducts regular walk-throughs and security inspections for assigned facilities.
- Where government projects are involved, serves as a liaison to government agencies concerning project security; assists with security clearance processing for employees working on government classified programs.
- MaintainsDriver’sLicenserequiredtodrivecompanyvehicles.
- Performs other related duties as assigned.
- Must be able to work on site
- Extensive knowledge of security protocol and procedures.
- Possess current guard card and training certifications as required by the State.
- Excellent management and supervisory skills.
- Excellent written and verbal communication skills.
- Ability to provide training on security policies and procedures.
- Ability to work with confidential and classified information.
- Useofcomputerandspreadsheetsoftware.
- Planning,organizingandeadershipskills.
- Oralandwrittencommunicationskills.
- Strongcustomerserviceandservicedeliveryorientation.
- Abilitytointeracteffectivelyatvarioussociallevelsandacrossdiversecultures.
- Abilitytotakeinitiativeandachieveresults.
- Maintainingcomposureindealingwithauthorities,executives,clients,staff,media,andthe public, occasionally under conditions of urgency and in pressure situations.
- Mustundergoandmeetcompanystandardsforbackgroundandreferencechecks, and controlled substance testing.
- Abilitytohandmultipletasksconcurrently.
- Regularuseofvehicleintheperformanceofduties,mustbeableto passourinsurances requirements to drive a company vehicle.
- AbilitytowriteandreadEnglish.
- Useofcomputerandspreadsheetsoftware.
- Planning,organizingandeadershipskills.
- Oralandwrittencommunicationskills.
- Strongcustomerserviceandservicedeliveryorientation.
- Abilitytointeracteffectivelyatvarioussociallevelsandacrossdiversecultures.
- Abilitytotakeinitiativeandachieveresults.
- Maintainingcomposureindealingwithauthorities,executives,clients,staff,media,andthe public, occasionally under conditions of urgency and in pressure situations.
- Mustundergoandmeetcompanystandardsforbackgroundandreferencechecks, and controlled substance testing.
- High school diploma or equivalent required; bachelor’s degree preferred.
- Three years of related security experience required.
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift 25 pounds at a time.
- Ability to traverse various areas of the facility to conduct inspections and plan security procedures.
- Communicates respectfully to all team members, vendors, and clients.
- Models a positive attitude.
- Actively listens to others and supports the team environment.
- Asks questions and learns from mistakes.
- Executes tasks with minimal errors in a timely and efficient manner.
- Attendance is consistent and meets or exceeds company standards.
Triumph Protection Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Triumph believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
- Full Time:
- Day Shift
- Swing shift
- Night shift
- Weekends
- **Must be available for every shift
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