Site Manager (PT)

Old Town School of Folk Music; Chicago (IL); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Discounts at the School

Voluntary benefits

Job summary

Old Town School of Folk Music in Chicago is seeking a part-time Site Manager to oversee activities and ensure safe operations in OTS buildings. The role covers Lincoln Square & Lincoln Park locations and requires coordinating with teachers, volunteers, and maintenance staff.

The position emphasizes handling check-in, attendance, room setup, and emergency procedures while maintaining strong customer service boundaries and program operations. Evening/weekend availability is required for this role.

Qualifications

• Experience managing events
• Experience with customer service and setting boundaries with participants
• Experience working with children preferred
• Familiarity with Google Suite
• An understanding of COVID-19 safety protocols
• Strong detail orientation and interpersonal skills
• Ability to think on one’s feet and adapt to changing situations
• Ability to carry out emergency protocol in event of fire, inclement weather or other crises
• Access to a personal smartphone during shift
• Available to work evenings and weekends

Responsibilities

• Manage program operations for the assigned shift
• Ensure compliance with all OTS safety and operational protocols
• Address concerns directly as they arise
• Report issues to Operations and Education team managers
• Serve as a resource for teachers
• Ensure set up and break down of assigned location(s) as needed in accordance with OTS protocols, including signage as needed
• Manage the check-in process and direct participants to their locations
• Track attendance and monitor the number of participants and caregivers where appropriate
• Coordinate with operations management, program management, customer service, and maintenance staff as needed
• Oversee volunteer staff where appropriate
• Ensure rooms have all the necessary equipment and teaching implements
• Secure property and open/close building as needed
• Ensure building and rooms are in good order at the end of the shift and that equipment is returned to its appropriate place
• Assist with administrative tasks as assigned, such as room reservations, data entry, etc.

Skills

Event management

Customer service

Children experience

Google Suite

COVID-19 safety

Emergency procedures

Flexibility

Evenings/weekends

Smartphone access

Tools

Google Suite

Job description

The Old Town School of Folk Music is seeking a part-time Site Manager to oversee activities and ensure safe operations in OTS buildings. They serve as an ambassador and advocate for the School.

Locations: Lincoln Square & Lincoln Park

Key Duties:

• Manage program operations for the assigned shift.
• Ensure compliance with all OTS safety and operational protocols.
• Address concerns directly as they arise.
• Report issues to Operations and Education team managers
• Serve as a resource for teachers
• Ensure set up and break down of assigned location(s) as needed in accordance with OTS protocols, including signage as needed
• Manage the check-in processand direct participants to their locations
• Track attendance and monitor the number of participants and caregivers where appropriate
• Coordinate with operations management, program management, customer service, and maintenance staff as needed
• Oversee volunteer staff where appropriate
• Ensure roomshave all the necessary equipment and teaching implements
• Secure property and open/close building as needed
• Ensurebuilding and rooms are in good order at the end of the shift and that equipment is returned to its appropriate place. Set alarm as needed.
• Assist with administrative tasks as assigned, such as room reservations, data entry, etc.

Qualifications:

• Experience managing events
• Experience with customer service and setting boundaries with participants
• Experience working with children preferred
• Familiarity with Google Suite
• An understanding of COVID-19 safety protocols
• Strong detail orientation and interpersonal skills
• Ability to think on one’s feet and adapt to changing situations
• Ability to carry out emergency protocol in event of fire, inclement weather or other crises
• Access to a personal smartphone during shift
• Available to work evenings and weekends

Physical requirements:

The position requires the ability to see, hear, sit, stand, walk, reach, push and pull. Must be able to lift up to 15 pounds regularly and 30 pounds occasionally.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation: $19.20/hourly

Discounts at the School and some voluntary benefits are available for part-time employees.

About Old Town School of Folk Music

Chicago'sOld Town School of Folk Music (“OTSFM”) is the largest community school of the arts in the U.S. and a non-profit organization committed to celebrating American music and global cultures. Founded in 1957, Old Town School provides various music, dance, and arts courses to people of all ages, abilities, and backgrounds. Whatever one's interest, Old Town School provides broad access to more than 700 weekly class offerings, a broad array of private lessons, and over 400 concerts and community events per year.

Old Town School of Folk Music opened its Lincoln Square facility in 1998 and expanded in 2012. The Old Town School operates two campuses in Chicago's Lincoln Square and Lincoln Park neighborhoods, including world-class concert halls, classrooms, an award-winning music store, and a music resource center. Online classes were introduced in 2020 and students from nearly every state and a dozen countries participated throughout the pandemic. Children's classes are also held at several suburban satellite locations. More information is available atoldtownschool.org.

Equal Employment Opportunity

OTSFMis committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees. OTS strives to be an inclusive and equitable organization that reflects the diversity of the city of Chicago. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool. This is critical to our success as a community-focused organization.

EEO statement

Old Town School is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees. Old Town School strives to be an inclusive and equitable organization that is reflective of the diversity of the city of Chicago. We seek to recruit, develop and retain the most talented people from a diverse candidate pool. This is critical to our success as a community focused organization.