Site Manager: Lead Operations, Growth & Guest Experience

Tsunami Express Car Wash; West Lafayette (IN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Career Growth

Employee Discounts

Flexible Scheduling

Job summary

Tsunami Express Car Wash in West Lafayette, IN is seeking a Site Manager to lead a motivated team at our 75+ Midwest locations. You will drive site performance, manage daily operations, hire and train staff, and grow revenue while delivering exceptional guest experiences.

The role requires strong leadership, excellent communication, and a hands-on, results-driven approach. You will work outdoors in all weather, ensure safe operations, and contribute to a team-driven culture with opportunities

Qualifications

• Proven leadership or supervisory experience
• Strong communication and coaching abilities
• Ability to organize, schedule, and manage operations effectively
• Willingness to work outdoors in all weather conditions

Responsibilities

• Drive performance by using data, metrics, and technology to optimize site operations
• Lead daily operations, including opening/closing procedures, scheduling, staffing, and performance tracking
• Hire, train, and develop high-performing team members as part of your Site Manager leadership responsibilities
• Grow revenue by increasing membership sales, retention, and overall site profitability
• Deliver exceptional customer experiences and resolve issues with a customer-first mindset
• Maintain a clean, safe, and fully operational site, including equipment upkeep and basic maintenance oversight
• Engage the local community through B2B partnerships, marketing initiatives, fundraisers, and Chamber involvement
• Create a positive, accountable, and team-driven culture as a Site Manager

Skills

Leadership

Team leadership

Communication

Coaching

Organizational skills

Job description

Tsunami Express Car Wash in West Lafayette, IN is seeking a Site Manager to lead a motivated team at our 75+ Midwest locations. You will drive site performance, manage daily operations, hire and train staff, and grow revenue while delivering exceptional guest experiences.

The role requires strong leadership, excellent communication, and a hands-on, results-driven approach. You will work outdoors in all weather, ensure safe operations, and contribute to a team-driven culture with opportunities