Site Manager- (Corporate Office Services: Hospitality, Mail Services, Front Desk and Copy Center)

IST Management; Chicago (IL); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading office services provider in Chicago is seeking a Site Manager to oversee mailroom, copy center, and front desk services. The ideal candidate has experience in mailroom or facilities, strong customer service skills, and the ability to manage a team effectively. This full-time position offers a salary of $23.00 - $25.00 per hour, with a comprehensive benefits package.

Benefits

Medical, Dental, Vision Insurance

401k

Paid Time Off

Pet Insurance

Bonus Incentives

Qualifications

• Prior Mailroom or Facilities related experience is preferred.
• Professional appearance and demeanor required.
• Must meet attendance policy.

Responsibilities

• Oversee Mailroom services and manage mail processing.
• Provide Front-Desk Reception coverage.
• Manage and train on-site employees.

Skills

Customer service mindset

Communication skills

Teamwork

Education

High school diploma or equivalent

Tools

PC skills in a Windows environment

Job description

Overview

IST Management is seeking a Site Manager- (Office Services, Hospitality, Front Desk, Mail Services and Copy Center) to join the Chicago team. This is a full-time, direct-hire position handling copy center services, mail and package services, facilities assistance, and supervision of on-site team. Ideal candidates have prior Mailroom or Facilities related experience, possess a customer service mindset, and are ready to grow in their office services career. Prior supervisor or management experience is a plus.

Benefits

Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives.

Schedule

Monday through Friday, normal business hours. No nights or weekends.

Hourly Compensation

$23.00 - $25.00 USD DOE

Responsibilities

• Oversee Mailroom services provided - process/scan/sort/delivery of mail and packages throughout the office
• Oversee Copy services provided - utilization of duplication equipment, attention to detail
• Front-Desk Reception coverage
• Manage, train and coach on-site employees and develop a work environment that promotes high motivation and customer satisfaction
• Take corrective action as necessary on a timely basis and in accordance with company policy
• Facilities assistance - provide assistance as needed to uphold client and site needs, oversee maintenance orders and vendors

Qualifications

• High school diploma or equivalent is required
• Mailroom, Copy Center or Facilities experience is highly preferred
• Customer service related experience a plus - Hospitality/ Retail/ Restaurants
• Professional appearance and demeanor; keyboarding and Windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy
• A valid driver’s license and reliable transportation to and from work
• Ability to lift 50 lbs; willingness to cross-train for other job functions

Legal & Accessibility

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please contact our Talent Acquisition team at [e-mail].

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Outsourcing and Offshoring Consulting