Site Manager

Genuine Parts Company; Globe (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Genuine Parts Company in Globe, TX seeks a store leadership professional to oversee daily to yearly sales performance and supervise staff. You will ensure customer service excellence, handle vendor relations, and uphold safety and process standards in a fast-paced automotive aftermarket environment.

The role emphasizes coaching, problem solving, and maintaining inventory integrity while coordinating with the district office on controls and policies.

Qualifications

• Leadership experience in retail automotive aftermarket service environments, preferably parts department or dealership.
• Strong customer focus and ability to build relationships with customers and staff.
• Excellent communication skills and ability to coach and provide feedback.
• Analytical problem solving skills and ability to work under pressure.

Responsibilities

• Monitors store sales performance daily, weekly, monthly and year-to-date.
• Identifies problems and solves them effectively to maintain performance.
• Develops good customer relations and maintains high service levels.
• Addresses customer sales/service questions quickly.
• Supervises and coaches store employees.
• Monitors and recognizes performance of employees and addresses issues.
• Ensures proper processes minimize inventory shrinkage.
• Receives merchandise timely, places it in stockroom properly.
• Maintains safe work environment and ensures HazMat training occurs timely.
• Understands and complies with company policies.
• Collaborates with District office to maintain procurement card controls.
• Builds relationships and negotiates with non-NAPA vendors on pricing, inventory and service.

Job description

Responsibilities:

• Monitors store sales performance on a daily, weekly, monthly and year to date basis.
• Identifies problems and solve them effectively.
• Develops good customer relations and maintains a high level of service to the customer.
• Addresses customer sales/service questions quickly.
• Supervises and coaches store employees.
• Monitors and recognizes both good and unacceptable performance of employees.
• Ensures proper processes and procedures are utilized to minimize inventory shrinkage.
• Assures that merchandise is received in a timely, accurate manner and that it is put away in the stockroom in an appropriate manner.
• Creates a safe work environment and that required HazMat training occurs in a timely fashion. Actively works at minimizing employee time loss due to Worker’s Compensation injuries
• Understands, interprets, and complies with Company policies.
• Works closely with the District office (or District Manager) to maintain procurement card controls.
• Builds relationships, and negotiates, with non-NAPA vendors on pricing, inventory and service.

Experience, Education, and Abilities:

• HS Diploma or equivalent required.
• Technical school, and/or college degree a plus.
• Requires demonstrated leadership in the automotive after-market service industry, preferably an automotive parts department, dealership, jobber or retail establishment.
• Have a working knowledge of the organization(s) the store services
• Possess high character and always deals fairly with both employees and customers.
• Provide strong leadership to the operation to create a high performance team via customer focus, open communication, a willingness to coach and provide feedback.
• Possess personal drive, self-motivation and initiative to accomplish company goals.
• Enjoy working with people in a fast-paced setting; be competitive yet has the ability to work calmly under pressure.
• Insure proper maintenance and protection of Company store facilities, equipment, inventory and other physical assets of the Company.
• Possess a willingness and ability to learn.
• Possess analytical problem solving skills.
• Capable of operating TAMS point-of-sale system and cataloging.
• Able to use adding machine and process cash, check, and credit card transactions.

Work Environment:

• While performing the duties of this position, the employee is exposed to fumes or airborne particles.
• Able to speak clearly and listen attentively.
• Able to work on feet (stand and walk) for entire assigned work shift.
• Capable of lifting and moving parts and boxes of up to 60 pounds.
• Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (eight feet) with use of stool or ladder when necessary.
• Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.