Site Manager

ServiceNet; Deerfield (MA); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Long‑term disability insurance

403(b) retirement plan

401(k)

401(k) matching

PSLF eligibility

Tuition assistance

PTO

Job summary

ServiceNet in South Deerfield, MA is seeking a compassionate Program Site Manager to lead daily operations in a supportive home setting for residents with developmental disabilities or brain injuries. You will supervise staff, coordinate schedules, help residents with routines, administer medications as needed, and ensure safety and wellbeing.

The role requires experience with relevant populations, a valid driver’s license, basic computer skills, and the ability to assist residents physically.

Qualifications

• Experience working with people who have developmental delays or brain injuries.
• Valid driver’s license for at least six months and a good driving record.
• Basic computer skills.
• Physical ability to help residents and keep them safe.
• Training in MAP, PABC, and/or First Aid is a plus.

Responsibilities

• Build Strong Relationships: Get to know each resident personally, understand what makes them happy, and help them achieve their dreams.
• Provide Daily Support: Assist residents with routines, prepare meals, clean, and engage in activities; administer medications as needed.
• Stay Organized and On Track: Manage resident information, monitor staff schedules, complete paperwork and attend meetings.
• Lead and Collaborate: Work with Program Director, supervise staff, and set goals to support each resident’s growth.

Skills

MAP Training

Driver's License

Computer Skills

Physical Fitness

Job description

Location: South Deerfield, MA

Salary: $19.57-$20.53 (plus $2.00 differential when MAP Certified)

ServiceNet is seeking a compassionate, dedicated, and enthusiastic individual to join our team as a Program Site Manager. This is more than just a job—it’s a chance to make a profound difference in the lives of individuals with developmental disabilities or brain injuries, helping them find joy and fulfillment every day.

Responsibilities

• Build Strong Relationships: Get to know each resident personally, understand what makes them happy, and help them achieve their dreams. Support residents in building relationships with their family, friends, and community. Treat each resident with kindness, respect, and understanding, ensuring they feel valued.
• Provide Daily Support: Assist residents with their everyday routines, such as getting ready in the morning, cooking, cleaning, and engaging in recreational activities. Administer medications as needed, ensuring residents’ health and safety. Drive residents to appointments and fun activities using ServiceNet vehicles.
• Stay Organized and On Track: Keep track of important information about the residents to ensure their needs are met. Monitor staff schedules and help with shift planning. Complete paperwork, write shift notes, and attend meetings and trainings to stay connected with the team.
• Lead and Collaborate: Work closely with the Program Director to ensure everything runs smoothly in the home. Supervise and train staff members to make sure everyone is providing the best care possible. Collaborate with your team to create and work on goals that support each resident’s personal growth and progress.

Qualifications

• Experience working with people who have developmental delays or brain injuries.
• Valid driver’s license for at least six months and a good driving record.
• Basic computer skills.
• Physical ability to help residents and keep them safe.
• Training in MAP (Medication Administration Program), PABC, and/or First Aid is a plus.

Benefits

• Dental insurance
• Health insurance
• Life insurance and long‑term disability insurance
• 403(b) retirement plan and 401(k)
• 401(k) matching
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance
• Tuition assistance and tuition remission for eligible classes
• Paid time off (PTO)
• Opportunities for career development and advancement
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mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory 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