Site Head IT - Business Technology MTO

Alcon MX; Houston (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Alcon is seeking a Site Head of IT – Business Technology MTO for our manufacturing facility in Houston, TX. You will lead technology operations, align IT solutions with business needs, and drive successful project delivery in a GMP-regulated environment.

The role requires 7+ years of relevant experience and at least 5 years of leadership, with strong collaboration across business units and global service teams. English proficiency and a Bachelor’s degree are essential.

Qualifications

• Bachelor’s Degree or equivalent years of directly related experience.
• English fluency in reading, writing and conversation.
• 7 Years of Relevant Experience.
• 5 Years of Demonstrated Leadership.

Responsibilities

• Manage and lead technology projects that drive business efficiency and success.
• Collaborate with business leaders and cross-functional teams to align IT solutions with goals.
• Oversee day-to-day technology team operations to ensure timely, scoped deliveries.
• Develop business technology strategies aligned with broader business goals.
• Make operational decisions on project execution and resource management.
• Align IT priorities with business plans and act as escalation point for IT service issues.
• Manage IT budget within the area of responsibility in collaboration with supply areas.
• Gather feedback on satisfaction with key IT services.
• Provide the link between site business and global service delivery teams.

Skills

Leadership

Project management

English fluency

Education

Bachelor's Degree

Job description

Site Head IT - Business Technology MTO

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Site Head IT - Business Technology MTO supporting IT Surgical Team, you will be trusted to lead technology operations and ensuring IT solutions align with business needs for our manufacturing facility located in Houston, TX. You will lead technology teams, prioritize operations, and ensure successful IT service delivery.

In this role, a typical day will include:

• Manage and lead technology projects that drive business efficiency and success
• Collaborate with business leaders and cross-functional teams to ensure technology solutions meet organizational goals and align with business needs
• Oversee the day-to-day operations of the technology team for successful project execution, ensuring solutions are delivered on time, within scope, and meet business requirements
• Assist in developing business technology strategies that align with broader business goals and strategic business priorities
• Make operational decisions on project execution, resource allocation, and team management to directly impact the execution of business technology initiatives

All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations.

Establishes and maintains the relationship with the business stakeholders by:

• Aligning the IT priorities with the business plans
• Acting as an escalation point for the business stakeholders in case of any IT service issues
• Lead the preparation, obtain agreement and manage the IT budget within the area of responsibility, in collaboration with supply areas
• Regularly collecting feedback on satisfaction with key IT services
• Acting as an advisor to the business stakeholders for IT related topics
• Communication and alignment with business stakeholders on IT compliance activities
• Providing the link between site business and global service delivery teams
• Own and drive the transformation activities towards the future state Smart Factory
• Ensure adoption of Global IT applications and processes within the site
• Support information governance activities (e.g. audits) at the site
• Ensure adherence with Security and Compliance policies and procedures

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +15 yrs.; Assoc.+11 yrs.; M.S.+4 yrs.; PhD+3 yrs.)
• The ability to fluently read, write, understand, and communicate in English
• 7 Years of Relevant Experience
• 5 Years of Demonstrated Leadership

HOW YOU CAN THRIVE AT ALCON:

See your career like never before with focused growth and development opportunities. Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!

Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [e-mail] and let us know the nature of your request and your contact information.

At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets.

Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide.