Site Engagement Associate Director

Biopharma Careers; Philadelphia (Philadelphia County); Hybrid; USD 130,000 - 216,000; Full time

Benefits offered by this job

Health care

Retirement benefits

Paid holidays

Vacation

Parental/maternity and caregiver leave

Job summary

GSK seeks a Site Engagement Associate Director to lead long-term relationships with strategically important sites and institutions. This role supports an optimal clinical trials environment and high-quality outputs.

You will build and expand a US site network, collaborate with clinical teams, and drive performance through KPIs while championing patient-centric site models.

Qualifications

• Bachelor’s degree in life sciences or related field; 5+ years in clinical research operations.

Responsibilities

• Develop and manage strategic site partnerships, spanning academic centers and networks.
• Provide leadership input on site landscape trends and operational risks for trials.
• Expand US site network with hybrid and DCT-enabled models to improve delivery.
• Collaborate with clinical teams to optimize site activation timelines and study performance.
• Standardize processes and share best practices across internal teams; drive KPIs.

Skills

Agile Thinking

Business Acumen

Clinical Development

Clinical Trial Designs

Communication

Creativity

Decision Making

Fostering Collaboration

Good Clinical Practice

Influencing Without Authority

People Management

Pharmaceutical Industry

Project Management

Time Management

Education

Bachelor’s degree in life sciences

Job description

Business Introduction

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people’s lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients’ needs and have the highest probability of success. We’re uniting science, technology, and talent to get ahead of disease together.

Our approach to R&D

Find out more:

Position Summary

Through leadership, the Site Engagement Associate Director is accountable for developing, managing, and overseeing long-term and strong relationships with strategically and operationally important sites and institutions. It includes building and enhancing the image and reputation of GSK with sites locally and providing an interface between GSK and the sites to create an optimal clinical trials environment to generate results in a timely manner with high quality outputs.

Responsibilities

• Conduct strategic environmental surveillance of the United States to anticipate regulatory and operational changes affecting sites and R&D and use those insights to design innovative, efficient partnerships.
• Provide insight to leadership on site landscape trends, operational risks, and emerging engagement models.
• Lead the development and expansion of a US site network spanning academic centers, community practices, and emerging site model (hybrid networks, DCT enabled sites.
• Enhance collaboration between sites and GSK clinical teams to improve performance and resolve obstacles during site start ‑ up and study execution.
• Create and implement strategic partnership models and frameworks for strategic clinical sites.
• Build and nurture relationships with community sites, engaging local investigators and staff to expand the GSK partnership network
• Give an operational vision of the future GSK portfolio (collaborating with local MA) to key external stakeholders in order to anticipate partnerships and to help them to better prepare the arrival of clinical trials
• Provide strategic input for operational excellence, process efficiency and trial delivery both internally and externally
• Identify and disseminate best practices and contribute to standardization across local operations
• Track compliance with site partnership agreements, pinpoint problem areas, and take corrective actions to ensure successful outcomes.
• Collaborate, communicate, and resolve key operational issues with external site partners
• Drive performance, by putting in place mutually agreed KPIs (quality and performance) and organizing periodic review with the different external partners
• Provide feedback to Leadership, Local Medical Affairs, LOC regarding the development of new partnerships and updates on existing ones
• Responsible for standardizing processes, identifying and sharing best practices at internal cross functional process improvement teams
• Champion patient centric solutions and representative strategies tailored to U.S. oncology populations
• Collaborate with Feasibility, Clinical Operations, and Medical Affairs to drive optimal site placement and study performance
• Partner with cross functional teams to optimize site activation timelines (regulatory packets, budgets/CTAs, onboarding, training).
• Identify bottlenecks at both the study and site level and implement targeted solutions to reduce cycle times
• Drive adoption of digital and centralized solutions (e.g., eReg, remote SIVs, EMR- based identification)
• Build and maintain strong, trusted relationships with investigators, research coordinators, and site leadership
• Participate in site visits to deliver targeted operational support and address site-specific challenges.
• Serve as an escalation point for site performance issues and proactively implement site specific action plans
• Consider and develop unique site models, further enhancing portfolio of sites to include in studies

Working model

This role is remote within the United States with a hybrid expectation for regular in-person engagement. Travel to clinical sites and regional offices will be required to build relationships and support study delivery. Please note willingness to travel domestically is required.

Basic Qualifications

• Bachelor’s degree in related discipline, preferably in life science, or equivalent experience
• Minimum 5 years’ experience in clinical research operations

Preferred Qualification

• Good knowledge of the Drug Development Process.
• Excellent understanding of the Clinical Study Process including monitoring.
• Demonstrated track record of establishing and growing partnerships with strategic sites/ institutions.
• Strong client relationship and stakeholder management abilities.
• Solid knowledge of and enthusiasm for digital solutions and technology.
• Experience in designing, creating, and developing new and innovative projects is required to prove the ability to build from nothing and to be creative
• Ability to anticipate the evolution of clinical research and to propose strategic plans

What you will bring

You act with integrity and listen with curiosity. You make complex problems practical and focus on clear outcomes. You support teams, share learning, and champion inclusion at every step. You will shape how trials reach patients and have a visible impact on clinical operations at national scale.

Skills

• Agile Thinking
• Business Acumen
• Clinical Development
• Clinical Trial Designs
• Communication
• Creativity
• Decision Making
• Fostering Collaboration
• Good Clinical Practice (GCP)
• Influencing Without Authority
• People Management
• Pharmaceutical Industry
• Project Management
• Time Management

Compensation and Benefits

The US annual base salary for new hires in this position ranges from $129,750 to $216,250. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process.

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Equal Opportunity

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Accommodation for Applicants

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at: [e-mail]