SITE CUSTOMER QUALITY LEADER

OPmobility; Greenville (SC); On-site; USD 110,000 - 145,000; Full time

Job summary

OPmobility is seeking a SITE CUSTOMER QUALITY LEADER to oversee supplier quality across the site. The role leads external supplier quality management, PPAP/8D processes, and NCN containment actions, ensuring timely resolutions and continuous improvement.

Ideal candidates have engineering degrees, APQP/VDA6.3 knowledge, and strong English proficiency. Responsibilities include audits, incoming inspections, and training operators in defect identification to maintain quality mindset.

Qualifications

• Bachelor or Master in Engineering or equivalent.
• Strong English communication skills.
• APQP, VDA 2 and VDA 6.3 knowledge.
• FMEA, PPAP and APQP deliverables experience.
• Audit experience with suppliers (Axis 1, VDA6.3).
• Knowledge of SAP QM and supplier portals.

Responsibilities

• Lead supplier quality management and archive references.
• Review PPAP files before SOP.
• Manage NCN with suppliers and 8D process.
• Handle NCN containment, root cause, and corrective actions.
• Train operators on incoming goods defects and processes.
• Drive continuous improvement with suppliers.

Skills

Engineering mindset

Quality mindset

Problem solving

English proficiency

APQPPPAP knowledge

Audit experience

Education

BSc/MSc in Engineering

Tools

SAP QM

Supplier portal

PPAP online

VDA 6.3 audit tools

Job description

Ready to take on meaningful challenges and shape the next generation of mobility? Joining OPmobility means stepping into a global group with a purpose to keep people and goods moving safely, smarter, and sustainably everywhere.

Contract Details

• Job Title : SITE CUSTOMER QUALITY LEADER
• Type of contract : Long-term At-will
• Expected Hiring Date : ASAP

Responsibilities

• Leads the quality management of external suppliers and maintains approved initial reference samples and Boundary or limit samples in archive.
• Reviews the PPAP files from the program teams before SOP.
• Manages all quality and logistic issues through Non conformity with suppliers
• Using SAP QM and supplier portal, manages NCN (non conformities) with suppliers: creation of the NCN with a good problem description, control and approval of the supplier’s 8D.
• Manages inspections process defines AQP and non AQP products, manages firewall and Escalation process based on suppliers performance and PO rules.
• Support launch of new products,
• Contributes to continuous improvement.
• Performs or organizes the incoming inspection on supplied parts, including the creation of incoming inspection instructions.
• Identifies segregates and quarantines NC (non conformities) goods.
• Manages the Supplier’s NCN and takes all necessary actions to ensure they are closed in the targeted timing: validates the containment actions and the supplier root cause analysis, follows up and assesses corrective actions and progress plan, cost recovery.
• Where necessary, manages Escalation process level 0 with suppliers.
• Updates the indicators to measure the supplier performance – ppm, cost recovery, demerit rating, number of NCN, number of NCN@100 points, NCN closing time.
• Train the operators in incoming goods defaults identification.
• Perform supplier’s re-qualification audits – support supplier audits under the direction of the SDL and ensure requalification process towards supplier according to PO rules and/or Customer Specific Requirements.
• Manages actions of development and continuous improvement with suppliers, following the Key Supplier management process.
• Manage the day-to-day activities of the incoming inspection and the site Quality Engineers.
• Strives to keep good relationships with suppliers
• Maintain the Quality Mindset.

Ideal Candidate Profile

• Technical Engineer - University degree BSc or MSc or Equivalent.
• Automotive global requirements, good level of English.
• Quality training internal and external.
• APQP process, VDA 2 and VDA 6.3.
• FMEA, PPAP and all APQP deliverables
• Problem solving skills
• Fire wall process (Safe launch - Controlled shipping) experience.
• SAP QM Module, supplier portal, PPAP on line experience.
• Audit to suppliers : Axis 1, VDA6.3, TPAC.
• Understanding of Geometry and measurement of plastic parts

At OPmobility, people truly matter. We are committed to building inclusive teams, promoting diversity and equality, and ensuring that every application is considered fairly - because the future of mobility is built by diverse perspectives, bold ideas, and people who dare to move forward.

Innovation is therefore not a buzzword, but a natural part of everyday work. You’ll grow in an international environment where cutting-edge technologies, industrial excellence, and real-world impact come together to tackle the challenges of tomorrow’s automotive industry.

Founded in 1946 by Pierre Burelle, OPmobility, known until 2024 as Plastic Omnium, has transformed itself into a player in sustainable and connected mobility. Today, OPmobility develops technological solutions across four areas of expertise: exterior and lighting systems, the integration of complex modules, technologies related to energy storage, hydrogen and electrification, and a division dedicated to the development of embedded software and digital solutions.

With €11.5 billion in revenue in 2025, 152 factories, 40 R&D centers, and nearly 38,100 employees across 28 countries, OPmobility combines global scale with local impact. All driven by a shared ambition to accelerate the automotive energy transition.