Site Coverage Specialist, Inventory Services

Avantor; Raritan (NJ); On-site; USD 39,000 - 42,000; Full time

Benefits offered by this job

Health & Wellness

401(k) retirement plan

Tuition assistance

Employee stock purchase plan

Paid time off

Job summary

Avantor in Raritan, NJ is seeking a Site Operations Coordinator to support daily site services, procurement, and inventory workflows. You will collaborate with cross-functional teams and management to maintain SOPs and service quality.

The role requires 3+ years in related ops, strong customer service, and the ability to travel to customer locations as needed. Benefit packages and a comprehensive work environment are highlighted in the posting.

Qualifications

• High school diploma or GED required; Associate's or Bachelor's degree preferred.
• 3+ years in inventory management, procurement, shipping/receiving, logistics or related operations.
• Experience with inventory and procurement systems preferred; VWR products a plus.
• IATA, DOT, OSHA Right-to-Know, or IMDG training preferred; forklift/HAZWOPER certification preferred.

Responsibilities

• Support all aspects of Site Services operations to ensure daily activities run efficiently.
• Provide cross-functional coverage for Procurement, Inventory Coordinator, and GMP Coordinator duties.
• Develop and maintain SOPs, Scopes of Work, training materials, and other operations initiatives.
• Serve as a key contact for customers, purchasing, facilities and plant leadership teams.
• Utilize systems including ESS, Citrix, Ariba, SAP, JD Edwards, UPS, FedEx, StockTracker, ChemSW.
• Train and support team members on VWR services and processes.
• Handle advanced support such as credit/rebill processing and invoice reconciliation.
• Track KPIs and budgets to sustain operational excellence.
• Identify process improvements to drive efficiencies and customer experience.
• Travel to customer locations as needed; prepare Day 10 kits and labeling materials.
• Coordinate weekly shipping/receiving with multiple customer partners.
• Perform additional duties and special projects as assigned.

Skills

Customer service

Communication

Relationship-building

MS Office

Inventory management

Procurement processes

Independent work

Attention to detail

Safety/compliance

Background checks

Education

High school diploma or GED

Associate's or Bachelor's degree preferred

Tools

ESS

Citrix

Ariba

SAP

JD Edwards

UPS

FedEx

StockTracker

ChemSW

Job description

The Opportunity:

In this role, you will report to the Territory Area Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Raritan, NJ

Schedule: Monday-Friday, 7:30 AM - 4:00 PM. Flexibility is required, as occasional coverage may be needed for shifts between 6:30 AM and 10:30 PM.

Hourly Pay Range: $28.63 - $30.28

Benefits:

Health & Wellness

• Comprehensive Medical, Dental, and Vision coverage
• Wellness programs
• Eligible for medical coverage starting Day 1

Time Off

• Paid Time Off (PTO)
• Company-paid holidays
• Choice holidays

Financial Well-Being

• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Commuter benefits
• 401(k) retirement plan
• Tuition assistance
• Employee Stock Purchase Plan discount

What we’re looking for

Education & Experience:

• High school diploma or GED required; Associate's or Bachelor's degree in Business, Science, or a related field preferred.
• 3+ years of experience in inventory management, procurement, shipping/receiving, logistics, or a related operational environment.
• Experience with inventory and procurement systems preferred.
• Prior experience with VWR products and services is a plus.

Certifications & Licenses

• IATA, DOT, OSHA Right-to-Know, or IMDG training preferred.
• Forklift and/or HAZWOPER certification preferred.
• Valid driver's license required; CDL is a plus.

Skills & Qualifications

• Strong customer service, communication, and relationship-building skills.
• Proficiency in Microsoft Office and computer-based systems.
• Working knowledge of inventory management and procurement processes.
• Ability to work independently, manage multiple priorities, and adapt to changing business needs.
• Strong attention to detail and organizational skills.
• Commitment to safety, quality, and compliance with site procedures and protocols.
• Ability to meet customer requirements, including background checks, safety training, security clearances, and medical screenings as applicable.

Preferred Qualifications

• Experience supporting GMP, GLP, or other regulated laboratory environments.
• Cross-referencing, inside sales, or materials management experience.
• OSHA Safety Training, Facilities Maintenance Certification, or other relevant technical certifications.

How you will thrive and create an impact

Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

• Support all aspects of Site Services operations, ensuring daily activities are completed efficiently and accurately.
• Provide cross-functional coverage for Procurement, Inventory Coordinator, and GMP Coordinator responsibilities.
• Partner closely with management to develop and maintain Standard Operating Procedures (SOPs), Scopes of Work, training materials, and other operational initiatives.
• Serve as a key point of contact for customers, including purchasing, facilities, and plant leadership teams, to support the procurement of laboratory supplies and materials.
• Utilize a variety of systems and applications, including ESS, Citrix, Ariba, SAP, JD Edwards, UPS, FedEx, StockTracker, ChemSW, and other customer-specific platforms.
• Train and support team members on VWR service offerings and operational processes.
• Provide advanced support, including customer service issue resolution, credit/rebill processing, and invoice reconciliation.
• Track, maintain, and enhance quality metrics and key performance indicators (KPIs) to support operational excellence.
• Manage expense-related budgets and reporting activities.
• Identify and implement process improvements that drive service efficiencies and enhance the customer experience.
• Travel to customer locations onsite as needed to support business operations.
• Prepare and assemble Day 10 kits and labeling materials as required.
• Coordinate weekly shipping and receiving activities with multiple customer partners.
• Perform additional duties and special projects as assigned.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.

Pay Transparency:

The expected pre-tax pay for this position is

$51,500.00 - $83,375.00

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.