SITE COACH

G-Force Manufacturing; Waycross (GA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive benefits (health, dental

Retirement plans

Generous PTO and holidays

Free training and development programs

Job summary

Goodwill Southeast Georgia is seeking a Site Coach to lead on-the-job training and development across our retail and donated goods operations in Waycross, GA. The role focuses on coaching teams, delivering training, and aligning with operational goals.

The ideal candidate will exhibit strong communication and leadership skills, with a passion for helping others grow. This full-time position supports a diverse workforce and offers comprehensive benefits and ongoing development opportunities.

Qualifications

• High school diploma or GED or equivalent experience.
• Experience in training, coaching, or mentoring preferred.
• Strong verbal and written communication skills.
• Ability to work independently and manage multiple priorities.
• Willingness to work evenings, weekends, and holidays.
• Valid driver’s license and reliable transportation.

Responsibilities

• Conduct on-the-job training sessions for new hires and existing team members across retail and production operations.
• Provide hands-on coaching to ensure proficiency in tasks and processes.
• Ensure trainees complete required training modules (Orientation, OSHA, safety, job competencies) within set timeframes.
• Collaborate with site leadership to assess training needs and implement action plans.
• Maintain an inclusive, positive learning environment and monitor progress toward objectives.

Skills

Communication

Coaching

Leadership

Training delivery

Time management

Travel flexibility

Education

High school diploma or GED

Tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SITE COACH

Full Time Regular SALES WORKERS Waycross, GA, US

The Site Coach for Goodwill Southeast Georgia facilitates operational development, employee development, and orientation programs while providing comprehensive on-the-job training for new hires and existing team members. The ideal candidate will possess strong communication, coaching, and leadership skills, and be committed to fostering a continuous learning and development culture across all retail and donated goods facilities. This position requires a proactive individual who is adaptable, solution-oriented, and able to assess the effectiveness of training programs while ensuring they meet operational needs.

Your journey with us ensures your work brings purpose as it directly impacts our mission services & the communities we serve. We welcome you as you are. To that end, we believe Goodwill's strength lies in the diversity of those we employ, educate, and serve.

• Competitive weekly pay
• Comprehensive benefits including health, dental, and retirement plans
• Generous paid time off (PTO) and holidays
• Celebratory activities
• Free training and development programs

Your Typical Day:

• Conduct on-the-job training sessions for new hires and existing team members, focusing on key aspects of retail and production operations such as customer service, merchandising, inventory management, safety procedures, and quality standards.
• Provide hands‑on coaching and support to team members, ensuring they gain proficiency in tasks and processes.
• Ensure trainees complete all required training modules, including Orientation, OSHA, safety, and job‑specific competencies, within the designated time frame.
• In the absence of a trainee, perform essential operational roles to ensure success and continuity.
• Collaborate with site leadership to assess training needs, develop action plans, and implement tailored solutions.
• Attend and actively participate in all required meetings related to training and development.
• Adapt training methodologies to meet the diverse learning styles and needs of team members.
• Administer competency assessments to measure trainees’ progress and ensure proficiency in critical areas.
• Create and maintain a positive and inclusive learning environment, motivating and empowering team members to succeed.
• Manage and facilitate associate development and orientation programs.
• Oversee all aspects of assigned development programs, including pre- and post-work, coaching during and outside of training sessions, and tracking progress toward course objectives.
• Assist in designing, developing, and delivering training curriculum and programs that align with organizational needs.
• Sustain learning by providing regular updates on training content and materials post-program completion.
• Monitor business metrics to assess the effectiveness of training programs, identifying potential issues, trends, and return on investment (ROI).
• Ensure training content is continuously updated to reflect evolving organizational needs and changes.
• Facilitate cross‑training for other Talent Programs specialists and team members as needed.
• Act as an internal consultant on training issues, particularly related to leadership development programs.
• Maintain flexible availability, including evenings, weekends, and holidays, to provide training support as required.
• Perform other duties as assigned to support operational success and team development.

What You'll Need:

• High school diploma or GED, or equivalent experience demonstrating the knowledge, skills, and abilities to effectively perform the position's essential functions.
• Prior experience in training, coaching, or mentoring, particularly in retail or production environments, is preferred but not required.
• Strong verbal and written communication skills, with the ability to provide constructive feedback.
• Ability to work independently, manage time effectively, and adapt to changing priorities in a dynamic environment.
• Passion for fostering professional growth and helping others succeed.
• Strong understanding of data analysis and key metrics to assess program effectiveness.
• Familiarity with standard office software such as Microsoft PowerPoint, Word, Excel, and Outlook.
• Ability to conduct training both in-person and virtually across multiple sites.
• Self‑motivated, with the ability to manage multiple projects, meet deadlines, and maintain confidentiality.
• Willingness to work varied shifts, including evenings, weekends, and holidays, as needed.
• Valid driver's license and reliable transportation with proof of insurance, or the ability to be insured under the company's vehicle insurance policy.
• Ability to travel to any location as required.

Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do.

Goodwill Southeast Georgia has teamed up with @HiringOurHeroes and @BlueStarFamilies through the 4+1 Commitment. This commitment is one way we're affirming our support for America's military community. Learn more here: https://www.hiringourheroes.org/4plus1 .

About Us:

Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill's Human Resources Department at 912.354.6611 for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.