Site Care Partner

ICON; United States; Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Various annual leave entitlements

Health insurance offerings

Competitive retirement planning

Global Employee Assistance Programme

Flexible optional benefits

Flexible country-specific benefits

Job summary

A leading clinical research organization is seeking a Site Care Partner for a remote position. The role involves fostering relationships with clinical trial sites, enhancing engagement, and ensuring compliance with study protocols. Ideal candidates hold a Bachelor's degree in life sciences and have 5+ years of clinical site monitoring experience. Strong communication and problem-solving skills are essential, along with the ability to travel approximately 60%. This role offers a competitive salary and various health benefits.

Qualifications

• 5 years experience in clinical site monitoring or related field preferred.
• Knowledge of ICH-GCP guidelines and regulatory requirements for clinical trials.
• Ability to travel approximately 60%.
• Excellent organizational and problem-solving skills.
• Knowledge of ICH-GCP guidelines and regulatory requirements for clinical trials.
• Ability to travel approximately 60%.

Responsibilities

• Build and maintain relationships with clinical trial site stakeholders.
• Provide guidance to site staff on study protocols and regulatory requirements.
• Identify opportunities to improve site engagement and performance.
• Collaborate with internal teams on site engagement strategies.
• Monitor site performance metrics and provide updates to study teams.

Skills

Strong interpersonal and communication skills

Excellent organizational and problem-solving skills

Ability to build rapport with stakeholders

Time management

Education

Bachelor's degree in life sciences or a related field

Job description

Site Care Partner - Remote

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Site Engagement Liaison to join our diverse and dynamic team. As a Site Engagement Liaison at ICON, you will play a pivotal role in fostering relationships with clinical trial sites, enhancing site engagement, and contributing to the advancement of innovative treatments and therapies.

What you will be doing

• Building and maintaining strong relationships with key stakeholders at clinical trial sites, including principal investigators, site coordinators, and research staff.
• Providing support and guidance to site staff on study protocols, procedures, and regulatory requirements, ensuring compliance and successful study conduct.
• Identifying opportunities to improve site engagement and optimize site performance through regular communication and feedback mechanisms.
• Collaborating with internal teams to develop and implement site engagement strategies tailored to the specific needs of each study and site.
• Monitoring site performance metrics and providing regular updates to study teams on site engagement activities and outcomes.

Your profile

• Bachelor's degree in life sciences or a related field.
• Previous 5 years experience in clinical site monitoring, or a related field preferred.
• Strong interpersonal and communication skills, with the ability to build rapport and establish effective working relationships with diverse stakeholders.
• Excellent organizational and problem-solving skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Knowledge of ICH-GCP guidelines and regulatory requirements for clinical trials.
• Ability to travel approximately 60%.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.
• Life assurance
• Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply.