Site Business Operations Coordinator

Zoetis, Inc; Kalamazoo (MI); On-site; USD 65,000 - 95,000; Full time

Job summary

Zoetis, Inc in Kalamazoo seeks a Site Business Operations Coordinator to support site leadership, translating priorities into precise action and ensuring operations run efficiently in a fast‑paced manufacturing setting.

You will own leadership meeting cadences, prepare agendas, track decisions, and coordinate town halls and leadership offsites while collaborating across functions to drive efficiency and alignment.

Qualifications

• BA/BS in Business Administration, Organizational Leadership, Communications, or related discipline preferred.
• Minimum 3–5 years of experience in executive support, business operations, site coordination, or similar in a demanding environment.
• Experience owning leadership meeting cadences, agendas, and closed‑loop action tracking.
• Proficiency with Microsoft Outlook, Teams, PowerPoint, Excel, and SharePoint.
• Strong written and verbal communication skills with senior leaders daily.
• Ability to manage competing priorities in ambiguous settings and deliver.
• Canva proficiency or strong visual communication capability.
• Experience planning large events, town halls, or offsites.
• Familiarity with procure‑to‑pay (P2P) processes and vendor coordination.

Responsibilities

• Design and steward a streamlined leadership meeting cadence centered on decision‑making, KPI performance, and milestones.
• Build initiative‑driven agendas; coordinate attendees, pre‑reads, and outcomes.
• Publish timely notes and logs; drive closed‑loop follow‑through with accountability.
• Partner with Site Lead to review priorities and unblock work.
• Serve as connective tissue across senior leadership for alignment and execution.
• Own site‑wide communications on behalf of Site Leadership.
• Improve presentations, announcements, and written communications quality and consistency.
• Maintain reusable templates, decks, and townhall frameworks.
• Lead end‑to‑end planning of site town halls with safety, engagement, and messaging in mind.
• Coordinate annual leadership offsites focused on networking and strategic alignment.
• Champion volunteer initiatives and team‑building to strengthen culture.
• Coordinate site visits from start to finish, including agendas and onboarding.
• Deliver a high‑professional experience for executives and commercial colleagues.
• Manage contracts, licenses, PO, invoices, expenses, and admin workflows with accuracy.

Skills

Leadership cadence

Executive support

Communication

PowerPoint

Excel

SharePoint

Canva

P2P processes

Vendor coordination

Prioritization

Education

Bachelor's degree in Business Administration or related field

Tools

Outlook

Teams

PowerPoint

Excel

SharePoint

Job description

POSITION SUMMARY

As Site Business Operations Coordinator, you will serve as the operational backbone of site leadership. This position will support the Site Lead in putting priorities into action, keeping leadership aligned, and ensuring the site runs with precision and purpose. This position will help support the strategy and execution of the site, supporting various functions across a complex, fast‑paced manufacturing environment.

This is a role where your contributions are visible, your impact is immediate, and your scope grows with you.

If you are someone who anticipates needs before they arise, thrives in dynamic environments, and takes pride in supporting leaders and organizations to perform at their best, we want to meet you.

POSITION RESPONSIBILITIES

• Design and steward a streamlined leadership meeting cadence centered on decision‑making, KPI performance, and project milestones
• Build initiative‑taking agendas; coordinate attendees, pre‑reads, and intended outcomes in advance
• Publish timely meeting notes and action logs; lead closed‑loop follow‑through with accountability and escalation where needed
• Partner directly with the Site Lead to review priorities, unblock work, and keep critical initiatives on track
• Serve as the connective tissue across the senior leadership team, ensuring alignment and accelerating execution
• Own site‑wide communications on behalf of the Site Leadership, clear, timely, and strategically aligned
• Elevate the quality, consistency, and visual impact of presentations, announcements, and written communications
• Build and maintain a reusable library of branded templates, slide decks, townhall frameworks, and announcements
• Lead the end‑to‑end planning and execution of site town halls integrating safety, engagement, and performance messaging
• Support the site lead and HRBP with the coordination of the annual people leader offsites designed around networking, professional development, and strategic alignment
• Champion volunteer initiatives and team‑building experiences that strengthen site culture and community
• Orchestrate site visits from start to finish (location, agendas, attendees, visitor onboarding, hospitality, and onsite flow)
• Deliver a high‑professionalism experience for executive leadership and commercial colleagues that reflects the site's culture and capabilities
• Manage contracts, licenses, purchase orders, invoices, expenses, and administrative workflows with accuracy and accountability
• Arrange travel for site leadership team
• Identify and implement process improvements that drive operational efficiency and compliance
• Maintain organized, compliant office and storage systems
• Leverage internal AI tools to draft communications, summarize meeting actions, build first‑pass templates, and enhance operational output while applying sound human judgment and strict confidentiality standards

EDUCATION AND EXPERIENCE

• BA/BS in Business Administration, Organizational Leadership, Communications, or related discipline preferred
• Minimum of 3-5 years of experience in executive support, business operations, site coordination, or a similar role in a demanding environment. Manufacturing or site operations strongly preferred
• Demonstrated experience owning leadership meeting cadences, agendas, and closed‑loop action tracking
• High proficiency in Microsoft Outlook, Teams, PowerPoint, Excel, and SharePoint
• Strong written and verbal communication skills with the confidence and polish to engage senior leaders daily
• Ability to manage competing priorities, operate through ambiguity, and consistently deliver on commitments
• Canva proficiency or strong visual communication capability
• Experience planning and executing large‑scale events, town halls, or multi‑stakeholder leadership offsites
• Familiarity with procure‑to‑pay (P2P) processes - purchase orders, invoices, and vendor coordination

PHYSICAL REQUIREMENTS

• The work environment includes both office and manufacturing settings
• Approximately 90% office‑based and 10% walking/standing in manufacturing areas
• May require use of Personal Protective Equipment (PPE) such as gloves, eye protection, and protective clothing as per GMP standards
• Potential for limited domestic and/or international travel up to 5%

Equal Employment Opportunities

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at [e-mail] to request an accommodation.

Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact.

Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of @zoetis.com. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.