Site Attendant- Day Shift

Illumination Health + Home; Santa Ana (CA); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

Life, AD&D and LTD Insurance

401K with Company Matching

Paid holidays

Paid vacation and sick days

PSFL eligibility

Job summary

Illumination Health + Home in Santa Ana, CA seeks a Site Attendant to create a safe, clean and supportive environment for clients in recuperative care centers and shelters. Responsibilities include meal service, intake support, safety checks, and daily janitorial tasks across dorms and common areas.

The role requires a high school diploma or GED, a valid CA driver's license, and basic computer skills. Bilingual English/Spanish is preferred.

Qualifications

• High School Diploma or GED required.
• Valid CA Driver’s License with 5 years of clean DMV record.
• Basic computer skills and ability to summarize data in spreadsheets.
• Preferred bilingual English/Spanish.

Responsibilities

• Prepare and serve meals following food safety practices.
• Assist with client intakes/outtakes and maintain client bed area.
• Check in with clients on-site; perform dorm/room walk-throughs for safety.
• Ensure no prohibited items on-site; decontaminate and dispose of bodily fluids as needed.
• Maintain cleanliness of facility and high-touch surfaces daily.
• Perform routine janitorial duties across facility and kitchen.
• Drive clients to appointments and update transportation logs.
• Maintain company vehicle cleanliness; pick up client medications.

Skills

Basic computer skills

Bilingual in English and Spanish

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

“Every person deserves compassion, dignity, and the safety of a place to call home.”

Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IH+H currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

Job Description

The Site Attendant is integral in ensuring a supportive and secure environment for clients, addressing immediate daily needs, ensuring safety, and upholding cleanliness standards that promote the well‑being of the resident.

The starting pay rate for this position is $20.00 per hour. This position is also eligible for $1.00 swing shift differential and $2.00 graveyard shift differential. The schedule for this position is 7:00am to 3:30pm. Saturday - Wednesday.

Responsibilities

• Prepare and serve meals to clients while following food safety practices.
• Assist with client intakes and outtakes by preparing client bed area and enforcing client site rules/policies
• Check in with clients on-site and perform walk-throughs of dorm/room areas to ensure client safety and welfare to include de-escalation and conflict resolution.
• Conduct periodic checks of client belongings to ensure that prohibited items are not brought on-site.
• Responsible for maintaining a clean and sanitary environment while using universal precautions which may include the need to decontaminate and dispose of bodily fluids.
• Maintain a high standard of cleanliness throughout the facility, including performing daily cleaning of high-touch surfaces such as door handles, railings, and bathrooms, ensuring all areas are sanitized according to health and safety regulations.
• Perform routine janitorial cleaning including but not limited to sweeping, mopping, vacuuming, and maintain cleanliness of facility, kitchen, hallways, offices, and client dorm/room areas.
• Drive clients to and from appointments/general program activities as scheduled or authorized.
• Update transportation logs and inform supervisor of any vehicle issues.
• Maintain the cleanliness of the company vehicles.
• Pick up client medications and assist with client move outs, etc.
• Perform any other duties assigned by leadership as needed.

Expectations

• Follow all safety and sanitation guidelines.
• Set and maintain healthy boundaries with clients and staff.
• Be able to meet targets and work under pressure.
• Communicate any concerns and feedback to the Site Manager with tact and professionalism.
• Demonstrate the ability to maintain confidentiality of client information and work-related information/materials.
• Uphold Illumination's guiding principles of integrity, humility, sustainable, compassion, quest for knowledge and critical thinking, client-centered care, innovation, advocacy, stewardship, and compliance.

Minimum Qualifications/Preferred Experience

Required:

• High School Diploma or GED equivalent.
• Basic computer skills, including the ability to send and receive emails and summarize data in spreadsheets.
• Valid CA Driver’s License, 5 years of clean DMV record, and eligibility for company vehicle insurance.

Preferred:

• Bilingual in English and Spanish.
• Proficiency in Microsoft Office

Benefits

• Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
• Dental and Vision Insurance
• Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 10days holiday PTO/year
• Paid vacation and sick days
• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans