Site Administrator

Sabre; Little Rock (AR); On-site; USD 46,000 - 93,000; Full time

Benefits offered by this job

Health and welfare insurance

Retirement programs

Parental leave

Adoption assistance

Travel perks

Tuition assistance

Diversity, Equity, and Inclusion

Wellbeing resources

Job summary

Amex GBT is seeking a Site Administrator to develop and customize online booking tool functions for online travel. The role requires proficiency with Sabre GDS and other major platforms, plus strong communication and analytical skills to support cross‑functional teams.

You will work on site in the United States, contributing to project testing, enhancements, and end‑user experiences. Annual base salary range: $46,000–$93,000 with eligibility for an annual incentive.

Qualifications

• Proficiency with Sabre GDS and online booking platforms.
• Experience with SAP Concur Travel, Deem, GetThere and Neo (KDS).
• Strong written and verbal communication skills.
• Analytical and problem-solving abilities with cross-functional collaboration.

Responsibilities

• Programming and maintaining online booking tools.
• Administering site enhancements and troubleshooting.
• Coordinating testing of new customer online sites for end-user success.
• Assisting Operations Managers and teams with site enhancements.
• Testing and documenting results of programming options.
• Assisting with project management and task tracking.

Skills

Sabre GDS

SAP Concur Travel

Deem

GetThere

Neo (KDS)

Communication skills

Analytical thinking

Cross-functional collaboration

Ticketing knowledge

Mid-office automation understanding

Tools

Microsoft Office

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

About the Role

The Site Administrator is responsible for development and customization of all online booking tool functions and features for online travel.

Responsibilities

• Programming and maintaining online booking tools.
• Administering site enhancements, reconfigurations, and troubleshooting.
• Coordinating the implementation and testing of new customer online sites to ensure a positive end‑user experience and successful online reservations.
• Assisting Operations Managers, Supervisors and mid‑office teams with enhancements or troubleshooting of customer sites.
• Testing and documenting results of online booking tool programming options and expected outcomes.
• Assisting with project management and task tracking.

Qualifications

• Site programming knowledge of SAP Concur Travel, Deem, GetThere and Neo (KDS).
• Proficiency with Sabre GDS.
• Proficiency with Microsoft Office: Word, Excel, Outlook.
• Excellent written and verbal communication skills.
• Excellent analytical and problem‑solving abilities.
• Proven ability to work with cross‑functional teams and third‑party suppliers to achieve business results.
• Strong organizational and follow‑through skills.
• Understanding of mid‑office automation, frontline operations and ticketing.

Location & Salary

Location: United States

Annual base salary range: $46,000 – $93,000 (US national range). Salary will be based on role scope, complexity, and the candidate’s experience, skills, knowledge and location.

Eligible for an annual Performance Based Incentive.

Benefits

• Health and welfare insurance plans, retirement programs, parental leave, adoption assistance and more.
• Travel perks: weekly deals from major travel providers on flights, hotels, cruises and car rentals.
• Global tuition assistance and access to a learning platform with over 20,000 courses.
• Diversity, Equity, and Inclusion initiatives and global inclusion groups.
• Wellbeing resources for mental and emotional health.

Equal Opportunity Statement

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. We are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.

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