Sip and Sleigh Holiday Tasting Room Associate (Day Shift)

Ste. Michelle Wine Estates; Woodinville (WA); On-site; USD 23,000 - 30,000; Part time

Job summary

Ste. Michelle Wine Estates in Woodinville, WA is seeking a seasonal Sip and Sleigh Holiday Tasting Room Associate to help create memorable guest experiences during the holidays.

You may pour wine during pairings, assist with check-in, sell wine club memberships, and support event setup while delivering warmth and professional service. This is a part-time, hourly role with evenings, weekends, and holidays required.

Qualifications

• Two+ years of customer service experience, retail/hospitality preferred.
• Excellent communication and sales skills are required.
• Proficiency with POS systems and basic computer skills.

Responsibilities

• Greet guests warmly to create a positive first impression.
• Assist with Sip and Sleigh check-in and guide guests through experiences.
• Provide information about the winery and wine club, and encourage sign-ups.
• Operate the POS system to process sales and tasting fees.
• Assist with event setup, breakdown, and maintenance of tasting room appearance.
• Support enforcement of winery policies in a tactful, professional manner.

Skills

Customer service

Communication skills

Sales skills

POS proficiency

Education

High School Diploma

Class 12 MAST Permit

Food Handler's Permit

Tools

POS systems

Job description

A seasonal Sip and Sleigh Holiday Tasting Room Associate opportunity is available at Chateau Ste. Michelle in Woodinville, WA. In this role, you'll help create memorable holiday experiences and set the tone for every guest visit by fostering a welcoming, genuine connection with the winery.

As part of the Sip and Sleigh experience, you may pour wine during food and wine pairings, guide guests through festive holiday offerings, or assist with sleigh tours of the beautifully decorated property. Every guest should be greeted with warmth, hospitality, and professionalism. Successful candidates will maintain a friendly, accommodating attitude while serving as an enthusiastic ambassador for Chateau Ste. Michelle and its commitment to exceptional guest experiences.

This is a seasonal, part-time hourly role that is eligible for tips. This opportunity typically runs from October through December, or as seasonal business needs require. Candidates must be available to work non-traditional business hours, including evenings, weekends, and holidays to support Sip and Sleigh operations.

The typical scheduled shift for this role is 12:30 PM to 4:30 PM (day shift).

Ste. Michelle Wine Estates is the largest wine company in the Pacific Northwest, and among the largest premium wine companies in the U.S, with roots dating back to 1933. Throughout our 90+ year history, what has remained constant is our unwavering commitment to quality, service to our customers, and connection with our community. We are proud that our award-winning wines farmed in Washington are an expression of all the best things about the Pacific Northwest - the spirit of people, the abundance of the land, and the excellence-driven culture. Our distinctive portfolio of wines, including Chateau Ste. Michelle, 14 Hands, Columbia Crest, Intrinsic, Liquid Light, Northstar, and Spring Valley Vineyard, are enjoyed across the U.S. and distributed in over 100 countries.

Job Responsibilities

• Greet all arriving and departing guests warmly to create a positive first and last impression.
• Welcome guests and assist with Sip and Sleigh check‑in.
• Be friendly, courteous, and capable of interacting with a wide variety of personalities in a professional and polite manner, with an eagerness to meet the needs of every guest.
• Provide accurate information about the company and winery to visiting guests, as well as over the phone.
• Share precise details about our wine club and mailing lists while encouraging guests to sign up.
• Drive festively decorated golf carts across the property to shuttle guests and supplies.
• Showcase food and wine pairings for our guests at the different holiday stations around the property.
• Operate the POS system to sell wine, merchandise, wine club memberships, and collect tasting fees.
• Learn product information to assist guests with making selections and purchases.
• Perform general housekeeping duties to ensure the appearance and cleanliness of the tasting room are up to or exceed standards.
• Assist with all elements of winery and private event set up, execution, and break‑down as instructed by the tasting room management team.
• Support management with the effective, tactful, and professional enforcement of various winery policies regarding guest use of the facility.
• Complete assigned or various mid‑shift and closing duties.

Physical Requirements

• Able to lift and carry up to 50 pounds.
• Able to stand or walk for extended periods of time.
• Ability to work in an outdoor environment and various weather conditions.

Position Requirements

• Must be at least 21 years of age with a high school diploma or equivalent.
• Class 12 MAST Permit and Food Handler's Permit required.
• Two (2) or more years of customer service experience required (retail/hospitality preferred).
• Excellent communication skills, customer service skills, sales skills, and the ability to prioritize while handling multiple tasks.
• Interest in, or knowledge of, wine and wine industry.
• Ability to work in a fast‑paced, changing environment as part of a team.
• Proficiency in Point of Sales (POS) systems and basic computer skills required.
• History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

Compensation

$17.13 - $22.12 per hour based upon relevant experience

At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.

Culture at Ste. Michelle

We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.

We Care: We put people first - our team, our consumers, our customers, our communities.

We Collaborate: We believe there is nothing we can’t accomplish together - and we believe lifting up those around us is essential to achieving both individual and collective success.

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster.

Education

High School (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.