Silver Dollar City - [EX] Merchandise Warehouse Manager (Exempt)

Silver Dollar City; Branson (MO); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Free Admission

Exclusive Admission Discounts

Food & Merchandise Discounts

401K & Profit Sharing

Health Insurance

Mary's Well House

Free Tuition

Job summary

Herschend Family Entertainment Corporation in Branson, MO is seeking a Merchandise Warehouse Manager to oversee the acquisition, distribution, and inventory maintenance of all Merchandise products for the operating region.

You will lead a team of receiving clerks and distribution staff, manage inventory systems, collaborate with vendors, and ensure timely deliveries while upholding safety and company policies.

Qualifications

• Experience in merchandise buying and inventory control.
• Ability to manage internal and external relationships.
• Strong planning, negotiation, and data-driven decision-making.
• Experience leading teams and training staff.

Responsibilities

• Oversee acquisition, distribution, and inventory maintenance of merchandise products.
• Manage inventory systems, data entry, and reporting accuracy.
• Lead and train receiving clerks and distribution staff across shifts.
• Coordinate with vendors and partners to ensure timely deliveries.
• Develop strategies to prevent shortages and overstock.
• Provide leadership and ensure safety and policy compliance.

Skills

Merchandise buying

Inventory control

Vendor management

Team leadership

Cross-functional collaboration

Data analysis

Budgeting

Tools

Inventory software systems

Job description

Job Details

Posting Details

• Posted on November 2, 2026
• Requisition #: SILVE011331

Locations

• Branson, MO 65616, USA
• Merchandise
• Full-Time

Job Summary: The Merchandise Warehouse Manager is responsible for the acquisition, distribution, and inventory maintenance of all Merchandise products for the operating region.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties/Responsibilities:

Functional Activities-

• Manage, audit, and review functional and data entry activities related to Merchandise Inventory Systems to ensure accurate and timely data:
• Maintain and manage inventory control systems.
• Coordinate the acquisition and distribution of merchandise products.
• Ensure accurate inventory tracking and reporting.
• Audit and govern merchandise inventory data.
• Troubleshoot and represent the Merchandise division as it relates to inventory technology and its interface with other software applications to ensure minimized downtime, timely remediation, and ongoing support.
• Field and troubleshoot inventory technology-related operational user issues.

Team Management-

• Manage a team of individuals, including receiving clerks who unload, sort, mark and package products for sale, and distribution teams who transport these items to their final destinations for sale.
• Oversee staffing, scheduling, and training of team members to ensure efficient operations.
• Provide leadership, guidance, and support to the team to achieve departmental goals.
• Ensure team members adhere to safety standards and company policies.
• Monitor performance and provide feedback to ensure continuous improvement.
• Provide continuous support to team members operating on various shifts and schedules which may require attention outside of typical business hours.

Inventory & Vendor Management-

• Coordinate with internal and external partners to ensure the expedient acquisition and distribution of merchandise products.
• Develop and implement future projection and planning strategies to meet inventory needs and distribution timelines.
• Establish and maintain strong relationships with vendors, suppliers, and other counterparts to ensure timely and accurate deliveries.
• Collaborate with various departments to streamline inventory processes and improve overall efficiency.
• Monitor inventory levels and adjust orders to prevent shortages and overstock situations.
• Ensure compliance with company policies and industry regulations regarding inventory management.

Training & Support-

• Create and maintain regional training, process documentation, and job aids related to inventory technology systems derived from enterprise-level documentation.
• Lead, support, and/or coordinate all training and troubleshooting as it relates to Merchandise Inventory Systems, including:
• Ongoing and advanced training on inventory software capabilities
• Equipment usage
• Reporting
• Ensure proper training and familiarity with all frontline roles of the Merchandise Procurement Lifecycle, to include acquisition, processing, and distribution.

Additional Duties-

• Perform other duties as assigned.

Required Skills/Abilities/Experience:

• High level of familiarity and preferably a background in Merchandise Buying.
• Experience working within a budget,
• Proven experience managing internal and external organizational relationships.
• Demonstrated ability to work collaboratively with cross-functional teams and external partners.
• Strong background in inventory control systems and the ability to adapt quickly to new systems.
• Excellent planning and future projection skills to ensure effective inventory management.
• Strong negotiation skills and experience in vendor management.
• Ability to analyze data and use insights to drive decision-making and process improvements.
• Flexibility to handle operational needs outside of regular working hours as required.
• Experience in leading and managing teams, including training and development of staff.

Physical Requirements:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The employee must:

• Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close, distance and peripheral vision, as well as depth perception and ability to adjust focus.
• Employee will regularly use hands to handle or feel, reach with hands and arms at all levels, and talk and hear clearly.
• While performing the duties of this job, the employee is regularly required to stand.
• The employee is frequently required to balance and stoop, kneel, crouch and will regularly be required to climb up and down ladders, stairs and uneven sloped surfaces.

Work Environment:

While performing the duties of this job, the employee is frequently exposed to wet or humid conditions(non-weather); work while near moving mechanical parts; outdoor weather conditions; extreme cold(non-weather); extreme heat(non-weather) and vibration. The employee is occasionally exposed to work in high, precarious places; fumes or airborne particles; toxic or caustic chemicals. The noise level in the work environment is moderate.

Benefits Offered

• Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
• Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
• Food & Merchandise Discounts - Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
• 401K & Profit Sharing - The Profit Sharing and 401(k) Retirement Plan is available to hosts after they have been with the Company for 3 months (Monthly Plan Entry Dates).
• Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
• Mary's Well House - Employee health center provides employees with basic office visits, x-rays and lab work for a co-pay, whether insured or not.
• Free Tuition – Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner

See all of the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits

Equal Opportunity Employer/ Disabled/ Veterans

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.