Sign Language Interpreter - VRS - Part Time - Milwaukee, Wisconsin

Sorenson Communications; West Allis (WI); On-site; USD 34,000 - 83,000; Full time

Benefits offered by this job

Flexible scheduling

Premium shifts

CEUs

Certification/licensure reimbursement

401K contributions

No scripts

Trauma resources

National transfer opportunities

Job summary

Sorenson Communications is expanding our Video Relay Service (VRS) interpreting team in the United States and Canada. We seek interpreters to provide Sign-to-Voice and Voice-to-Sign services, with full-time and part-time opportunities across locations.

Candidates should interpret between ASL and spoken English, maintain licensure compliance, and adhere to company standards. A combination of education, experience, and credentials is valued.

Qualifications

• High school diploma or GED required.
• Associate's or bachelor's degree preferred but not required.
• Interpreter certification required where regulations apply.
• 3 years’ interpreter experience preferred but not required.
• Able to troubleshoot basic technical issues.
• Able to work in a fast-paced, highly regulated, customer-service oriented environment.
• Regular and predictable attendance.

Responsibilities

• Interpret between American Sign Language (ASL) and spoken English.
• Maintain compliance with licensure and certification requirements.
• Follow Sorenson standards, FCC regulations, and RID Code of Professional Conduct.
• Adhere to Sorenson attendance policy.
• Complete tasks and paperwork promptly within guidelines.
• Maintain a flexible schedule to meet VRS industry demands.
• Learn and apply new technologies quickly.
• Work effectively in a team environment with peers.

Skills

Pass skills assessment

Regular attendance

Troubleshoot tech issues

Team player

Flexible schedule

Education

High school diploma or GED

Associate's or bachelor's degree

Interpreter certification

Job description

Salary Range: $25-$60 (depending on location, education, and certifications)

Location: Milwaukee, WI

Hours Requirement: 10 hours minimum of interpreting services required per month (at leaderships discretion).

Shifts: Available hours are Monday-Saturday, 7am-7pm MT. (If selected and hired you will initially be asked to work at least one shift either Monday, Friday or Saturday)

In ASL: https://vimeo.com/user/17335376/folder/21690227?isPrivate=false

Benefits of interpreting with Sorenson:

• Flexible Scheduling
• Premium shifts offered to boost hourly wage
• Earn CEU’s
• Opportunity for annual certification, testing and membership/licensure reimbursement up to 100% based on average hours worked
• 401K plans with employer contribution
• No scripts
• Resiliency/Vicarious Trauma resources available at no cost
• Company-wide Network
  • Transfer and visiting interpreter opportunities to any of the centers across the US

A successful candidate will have:

Knowledge, Skills, and Abilities in ASL: https://vimeo.com/user/17335376/folder/21690227?isPrivate=false

• Ability to pass our required skills assessment
• A high school diploma or GED
• An associate’s or bachelor’s degree (preferred, but not required)
• Interpreter certification (as required by local regulations)
• 3 years’ experience working as an interpreter (preferred, but not required)
• Ability to troubleshoot basic technical issues
• Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment
• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components
• Regular and predictable attendance

Job Snapshot:

Job Summary in ASL: https://vimeo.com/user/17335376/folder/21690227?isPrivate=false

Sorenson Communications is expanding our Video Relay Service (http://www.sorensonvrs.com/). As a result, we are seeking Interpreters to provide Sign-to-Voice and Voice-to-Sign interpreting services. Full and part-time positions are available in the US and in Canada.

Responsibilities:

Essential Duties and Responsibilities in ASL: https://vimeo.com/user/17335376/folder/21690227?isPrivate=false

• Effectively interpret between American Sign Language (ASL) and spoken English
• Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
• Demonstrate full compliance with Sorenson standards and policies, FCC regulations and the RID Code of Professional Conduct
• Demonstrate full compliance with Sorenson Communications attendance policy
• Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
• The ability to maintain a flexible work schedule, in order to meet the demands of the VRS industry, is essential for this position.
• Possess the ability to quickly learn and implement new and changing technologies
• Work effectively in a team environment; receive support from and provide support to colleagues
• Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations
• Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment
• Enhance interpreting skills through continued education training
• Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis

About Us

• Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.
• Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between English and various other world languages.

Equal Employment Opportunity:

Sorenson Communications is an EOE, Disability/Age Employer.