Sign Language Interpreter Part Time

International Executive Service Corps; Austin (TX); Hybrid; USD 25,000 - 39,000; Part time

Benefits offered by this job

Limited Medical Plan

Telehealth Plan

Dental

Life Insurance

Short-term Disability

Accident & Critical Illness

Community work

401(k) Retirement Savings plan with an

EAP

Massage Reimbursement

Job summary

ZP Better Together, LLC is seeking a part-time Interpreter to provide high-quality American Sign Language interpretation through video in a call center and on-site at various customer locations as needed. Fluency in ASL and spoken English, accurate interpretation, and knowledge of the NAD-RID Code of Professional Conduct are required.

The role requires 24 hours per week, with training and skills assessments.

Qualifications

• Fluent ASL and spoken English required.
• Experience interpreting in video relay, VRI, or on-site settings preferred.
• Must pass interpreting skills assessment.
• Completion of a 40-hour New Hire Training required.

Responsibilities

• Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers.
• Support and model the company’s mission and values.
• Provide excellent customer service with a professional attitude.
• Adhere to FCC regulations and company policies.
• Demonstrate adaptability to new technologies and multitask effectively.
• Travel to various customer locations as needed.
• Maintain accurate record-keeping and meet performance standards.

Skills

ASL proficiency

English proficiency

Interpreting experience

Customer service

Professional conduct

Education

State licensure/credentials

Job description

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

ZP is pleased to offer the following part-time benefits for PT24 positions:

• Limited Medical Plan:will offset some major medical needs such as hospitalization and doctors appointments; includes a discounted vision program
• Telehealth Plan:discounted telehealth that offers limited telehealth visits only
• Dental:limited coverage for standard type dental care needs
• Life Insurance:allows for flat coverage benefit
• Short-term Disability:allows for a portion of wages to be paid in certain cases in which an employee cannot work
• Accident & Critical Illness
• Community work (when available)
• 401(k) Retirement Savings plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement

Job Requirements

• Must be able to work 24 hours per week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40 hour New Hire Training

Essential Duties and Responsibilities

• Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers
• Support and model the company’s mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi-task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Demonstrate strong interpersonal skills in all settings
• Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance.
• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)
• As applicable, state licensure or state-required credentials
• You must be 18 years or older to apply

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

ZP Better Together, LLC is an Equal Opportunity Employer.