Sign Language Interpreter Flex 12

Purple Communications, Inc; Madison (WI); On-site; USD 16,000 - 65,000; Part time

Benefits offered by this job

Telehealth Plan

401(k) Retirement Savings Plan with employer match

Flexible scheduling

EAP (Employee Assistance Program)

Massage reimbursement

Job summary

Purple Communications, Inc is seeking an Interpreter to provide high-quality American Sign Language interpreting in a call center and at various customer locations. The ideal candidate will possess fluent ASL skills, adhere to the NAD-RID Code of Professional Conduct, and provide excellent customer service.

This position requires flexibility with scheduling and offers benefits like a 401(k) plan and telehealth options. Candidates with interpreting experience preferred, but all qualified individuals are encouraged to apply.

Qualifications

• Fluent ASL and spoken English language skills.
• Ability to provide accurate interpretation.
• Three to five years of experience in interpreting preferred.

Responsibilities

• Provide effective video relay service, video remote interpreting, and on-site interpreting.
• Support and model the company’s mission and values.
• Exhibit professional behavior and provide excellent customer service.

Skills

Fluent American Sign Language and spoken English

Accurate interpreting skills

Understanding of Deaf culture

Strong interpersonal skills

Job description

ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: www.purplevrs.com

ZP Better Together's vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.

We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!

Pay Range: $15.74-$65 (based on location, education, certifications, and interpreter specialties)

Under the supervision of the Communication Center Manager, the Interpreter will provide high-quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

Benefits

• Telehealth Plan – a heavily discounted telehealth offering limited visits only
• Community work (when available)
• Flexible scheduling
• 401(k) Retirement Savings Plan with employer match
• EAP (Employee Assistance Program)
• Massage reimbursement

Job Requirements

• Must be able to work 12 hours per week.
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand.
• Must pass the company's interpreting skills assessment.
• Must attend and successfully complete a 40-hour New Hire Training.

Essential Duties and Responsibilities

• Provide effective video relay service, video remote interpreting, and on‑site interpreting for consumers.
• Support and model the company’s mission and values.
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues.
• Exhibit professional behavior at all times, including punctuality, preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
• Adhere to all policies and procedures as outlined by the company and all FCC regulations.
• Demonstrate the ability to adapt quickly to new and changing technologies.
• Multi‑task between interpreting effectively and utilizing video‑based technology.
• Participate in company-sponsored training for professional development.
• Exhibit the ability to meet performance expectations with minimal supervision.
• Work effectively in a fast‑paced, dynamic environment.
• Demonstrate strong interpersonal skills in all settings.
• Possess the ability to travel independently; where driving is required, access to a vehicle, a valid driver’s license, and required insurance.

Minimum Qualifications

• Fluent ASL and spoken English language skills.
• Ability to provide accurate interpretation.
• Understanding of Deaf culture.
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.
• Three to five years of experience in interpreting (preferred but not required).
• State licensure or state‑required credentials, as applicable.
• Must be 18 years or older to apply.

ZP Better Together, LLC is an Equal Opportunity Employer.