Sign Language Interpreter Flex 12

International Executive Service Corps; Kansas City (MO); On-site; USD 22,000 - 90,000; Full time

Benefits offered by this job

Telehealth discounts

Community work

401(k) Retirement Plan

Employee Assistance Program

Massage Reimbursement

Job summary

ZP Better Together, LLC seeks skilled interpreters for video relay, video remote interpreting, and on-site assignments with a diverse client base. The role emphasizes accurate interpretation, Deaf culture awareness, and adherence to NAD-RID standards.

Candidates should be ready to perform in fast-paced environments and travel when required. Applicants must be fluent in ASL and English, pass an interpreting skills assessment, and complete a 40-hour New Hire Training.

Qualifications

• Fluent ASL and spoken English required.
• 3–5 years interpreting experience preferred.
• State licensure or credentials as applicable.
• 18 years or older to apply.

Responsibilities

• Provide video relay service, video remote interpreting, and on-site interpreting for consumers.
• Support and model the company's mission and values.
• Deliver excellent customer service with professionalism.
• Maintain punctuality and preparedness for shifts, and accurate records.
• Follow FCC regulations and NAD-RID Code of Conduct.
• Adapt quickly to new technologies and work across platforms.
• Travel as needed and participate in professional development.

Skills

ASL

English

Interpreting

Customer service

Professional conduct

Job description

ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: www.purplevrs.com

ZP Better Together's vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.

We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!

Pay Range: $15.74-$65 (based on location, education, certifications, and interpreter specialties)

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

ZP Flex 12 Interpreters (working 12 hours a week averaged over a 6 week scheduling round) are eligible for the following:

• This is a heavily discounted telehealth that offers limited telehealth visits only
• Community work (when available)
• 401 (k) Retirement Savings Plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement

Job Requirements

• Must be able to work 12 hours per week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40 hour New Hire Training

Essential Duties and Responsibilities include the following:

• Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers
• Support and model the company’s mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi-task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Demonstrate strong interpersonal skills in all settings
• Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance.
• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)
• As applicable, state licensure or state-required credentials
• You must be 18 years or older to apply

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

ZP Better Together, LLC is an Equal Opportunity Employer.