Shuttle Operations Supervisor

LAZ Parking; Lakewood (WA); On-site; USD 50,000 - 67,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

401k Retirement savings plan

Paid time off and holidays

Opportunities for advancement

Job summary

LAZ Parking at Western State Hospital is seeking a Shuttle Service Shift Supervisor to oversee day-to-day shuttle operations, supervise drivers, coordinate schedules, and ensure safety and service standards. The ideal candidate is a detail-oriented leader with strong problem-solving and communication skills capable of real-time decisions to optimize performance.

The role involves supervising drivers, ensuring DOT compliance, and maintaining high customer service while managing shift reports and

Qualifications

• Transportation Supervisor experience 1-2 years.
• Valid driver's license with CDL and passenger endorsement.
• Proven experience in transportation or logistics operations, with leadership experience preferred.
• Strong organizational and multitasking skills with the ability to manage multiple vehicles and drivers.
• Excellent communication and interpersonal skills, with the ability to work well under pressure.
• Knowledge of DOT regulations and transportation safety standards.

Responsibilities

• Lead and manage a team of shuttle drivers, ensuring adherence to schedules and company policies.
• Assist in training, mentoring, and providing performance feedback to drivers.
• Coordinate shuttle routes and driver assignments to maintain timely and efficient service.
• Monitor shuttle operations, including traffic conditions, vehicle status, and passenger needs.
• Address passenger inquiries, complaints, or special requests in a professional manner.
• Ensure all shuttle drivers comply with safety regulations and perform safety checks.

Skills

Leadership

Communication

Organizational skills

Multitasking

Problem solving

Interpersonal skills

Tools

CDL with passenger endorsement

Job description

LAZ Parking at Western State Hospital is seeking a Shuttle Service Shift Supervisor to oversee day-to-day shuttle operations, supervise drivers, coordinate schedules, and ensure safety and service standards. The ideal candidate is a detail-oriented leader with strong problem-solving and communication skills capable of real-time decisions to optimize performance.

The role involves supervising drivers, ensuring DOT compliance, and maintaining high customer service while managing shift reports and