Shuttle Driver - Winter Season

Alterra Mountain Company; Winter Park (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Free season pass to Winter Park

Discounted tickets for friends &family

Medical, dental, vision, life benefits

401(k) with 100% company match up to 4

Onsite childcare

Job summary

Winter Park Resort is seeking a Shuttle Driver to provide safe, friendly transportation for guests, greet riders, and support service standards. No CDL is required, but a valid driver’s license and clean driving record are essential; you must pass a background check and work a welcoming, high-energy shift.

As part of Alterra, you’ll enjoy perks including a free season pass, medical benefits for eligible employees, 401(k) with match, and employee discounts.

Qualifications

• Must have valid driver’s license and be able to pass a driving background check.
• Must be 18 years of age and have a high school diploma or GED desirable.
• Experience with shuttle driving or hospitality is desirable.
• Must possess strong communication skills to interact positively with guests and employees.

Responsibilities

• Shuttles guests around Winter Park Resort in a safe and friendly manner.
• Greets guests upon arrival and assists with concerns.
• Maintain vehicle cleanliness, perform routine checks, and ensure timely service.
• Assist with directions and information in a friendly, professional manner.
• Operate resort vehicles and support grounds duties as needed.

Skills

Valid driver’s license

Driving background check

Strong communication

Education

High school diploma or GED desirable

Job description

Seasonal Who We Are:

At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.

Perks & Benefits:

Free season pass to Winter Park and all Alterra Resorts Discounted friends & family tickets Medical, dental, vision, life, paid parental leave and more for eligible employees 401(k) plan with 100% company match - up to 4% Mental health resources for all employees Food & beverage and retail discounts Onsite employee childcare based on availability Discounted equipment rentals, pro-deals, and more

POSITION SUMMARY:

This position is responsible for providing responsive and professional service to all guests of Winter Park Resort and The Village at Winter Park. Duties for this position include: driving guests to designated pick up/ drop off spots around the resort, responding to injured guest pick up, maintaining the general appearance of the shuttles as well as fluid level checks. It is also an important responsibility of Shuttle Drivers to conduct vehicle inspections when necessary. A Commercial Driver’s License (CDL) is not necessary for this role; however the applicant must meet the minimum requirements of the Alterra’s Driver’s Standards Policy. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

WAGE:

The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits.
Hourly pay range: $19.50-$20.50

ESSENTIAL DUTIES:

General Responsibilities:

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

Shuttles guests around Winter Park Resort in a safe and friendly manner

Greets guests upon arrival and addresses guest concerns

Must be knowledgeable about the ski area, community, activities, directions, dinner recommendations, etc.

Maintains the vehicle including: vacuum & cleaning interior, removes trash at the end of every shift, wash & fuels vehicle, checks fluid levels and alerts management when vehicle needs service.

Abides by the dress code, policies, and procedures maintained by Winter Park Resort

Promotes at all times a cooperative and problem-solving atmosphere

Is responsible for the best possible service to the guest, while maintaining a safe environment for both guests and employees

Other duties as assigned, including:

Assisting other departments, special projects, and miscellaneous duties

OTHER DUTIES:

Assist guests and employees with directions and information in a friendly, professional manner.

Effectively handle first-line conflicts and problems.

Operate resort vehicles

Assist grounds crew with general duties, snow removal, and sanding duties around assigned work area.

Pick up litter and remove trash in parking lots, skier drop off, and transportation circle.

Control special event and VIP parking areas during special events.

Assist local police or sheriff’s office, security, and/or ski patrol with emergency evacuation and accident response.

Communication with law enforcement and TOWP maintenance personnel

Be in communication with Trans Dev shuttle drivers

Perform other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

Must have valid driver’s license

Ability to pass a driving background check

Must be 18 years of age

High school diploma or GED desirable

Experience with shuttle driving or hospitality desirable

Must possess strong communication skills with the ability to interact in a positive manner with guests and employees

Must be able to handle complaints and difficult customers in a polite and professional manner

Must be able to sit in a bus for most of the day, with minimal breaks

Ability to perform multiple tasks simultaneously

Ability to read and comprehend instructions in a variety of forms including written, oral, and diagram

Is honest and has the highest integrity

Follows established policies and procedures

Can handle fast paced, potentially high-pressure environment

Responds promptly to customer needs and solicits customer feedback for improvement

Outgoing & Friendly Personality

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

Capable of sitting for long periods of time while driving internal routes

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business

AN EQUAL OPPORTUNITY EMPLOYER:

Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

Application Deadline:

Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications. We are a community of explorers and adrenaline junkies; sight seers and nature lovers; lifelong skiers and fly fishing fanatics; mountain bikers and peak hikers… The opportunities for mountain adventure are endless, but we all share one common goal….to Venture Out! E-Verify Participation Right to Work