Shuttle Driver Supervisor

Propark Mobility

Cromwell (KY)

On-site

USD 52,000 - 70,000

Full time

14 days+
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Benefits offered by this job

Free Parking
Flexible scheduling
Paid holidays
Employee assistance program (EAP)

Job summary

Propark Mobility is hiring a Shuttle Driver Supervisor in Bowling Green, KY. This full-time role focuses on developing and training shuttle drivers, ensuring proper schedules, and maintaining strong client relations.

The position requires a valid driver's license with at least 3 years of driving experience, and a flexible schedule including evenings, weekends, and holidays. The supervisor will manage payroll inputs, oversee customer service programs, and monitor budgets to meet financial goals

Qualifications

  • 3+ years of driving experience with a valid license.
  • Ability to operate a passenger van safely and efficiently.
  • Flexible hours including evenings, weekends, and holidays.
  • Excellent written and spoken communication; professional demeanor.
  • Physical ability to stand, walk, and lift up to 50 lbs when needed.

Responsibilities

  • Develop and train shuttle drivers to meet job expectations.
  • Review and approve work schedules for adequate coverage while controlling costs.
  • Maintain excellent client relations and participate in client meetings.
  • Handle customer complaints and day-to-day operations.
  • Manage employee work hour reports and payroll submissions.
  • Oversee the customer service program to ensure satisfaction.
  • Develop budgets and monitor finances to meet business goals.
  • Review audits to ensure revenue control integrity.
  • Ensure compliance with company and client policies.
  • Complete required reports.

Skills

Shuttle driving experience
Customer service

Job description

Shuttle Driver Supervisor

Please scroll down for the Spanish description | Por favor desplácese hacia abajo para ver la descripción en español

Pay Rate

$25.00 per hour

Job Type

Full-time

Location

Bowling Green, KY

Shifts Available

Mornings and Evenings, Weekends & Holiday

Must Have

3 Years Drivers License

Applications will be accepted until job is closed.

Application Question(s)
  • Do you have a valid driver's license (at least 3 years)?
  • Do you have a A, B or C comercial drivers license with a passenger endorsement?
  • Do you have a DOT medical card?
What we're looking for:
  • Develop and train shuttle drivers to ensure job expectations are met
  • Review and approve work schedules to ensure adequate coverage while minimizing expenses.
  • Develop and maintain excellent client relations and attend client meetings.
  • Handle customer complaints and day-to-day operational issues.
  • Manage employee work hour reports and submit payroll.
  • Oversee the customer service program to ensure customer satisfaction.
  • Develop budgets and monitor financials to meet business goals.
  • Review and evaluate audits to ensure integrity of revenue control.
  • Ensure compliance with company and client policies and procedures.
  • Complete required reports.
What's in it for you:
  • We promote from within - park your career here!
  • Free Parking!**
  • Flexible scheduling; paid Holidays and Wellness.
  • Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
  • (FT Employees) Paid vacation and an extra day-off on your birthday!!
  • (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
  • The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)**Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.
  • Wellness is provided according to city or state mandates
  • For more information: https://www.propark.com/careers/
Must Haves
  • You are at least 18 years old.
  • You have a valid driver's license and have been driving for at least 3 years.
  • You have the ability to operate a passenger van safely and efficiently
  • You have the ability to work flexible hours, evenings, and weekends
  • Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
  • Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
  • Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
Good To Haves
  • Customer service: 1 year+
  • Experience driving a shuttle bus or commercial vehicle: 1 year+
Physical Demands and Working Conditions

The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Physical Demands:

as part of performing the duties associated with this position, the employee will be required to stand, walk, sit, use hands-to-fingers, handle tools or controls, reach with hands or arms, talk and hear. Employee must occasionally lift and/or move objects up to 25lbs.

Work Environment:

While performing the duties of this position, the employee may be subjected to weather conditions prevalent at the time. The employee is regularly exposed to fumes and airborne particles. The noise level in this work environment can range from minimal to moderate.

  • This list is not all-inclusive. The full job description will be provided at your interview.
  • Free parking while on shift at your assigned Propark location.
Equal Opportunity Employer (EOE)

Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Qualified applicants with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Notice for California Applicants

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.

Notice of E-Verify Participation

Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program.

En Espanol
Supervisora de Conductores de Shuttle

Se aceptan solicitudes hasta que se cierre la oferta de empleo.

Preguntas De La Solicitud
  • ¿Tiene una licencia de conducir válida (al menos 3 años)?
  • ¿Tiene una licencia de conducir comercial A, B o C con un endoso de pasajeros?
  • ¿Tiene una tarjeta médica del DOT?

Propark Mobility está contratando actualmente Supervisores de Conductores de Shuttle para oportunidades de tiempo completo y medio tiempo para comenzar de inmediato.

Lo que estamos buscando:
  • Desarrollar y capacitar a los conductores de shuttle para garantizar que se cumplan las expectativas del trabajo.
  • Revisar y aprobar los horarios de trabajo para garantizar una cobertura adecuada mientras se minimizan los gastos.
  • Desarrollar y mantener excelentes relaciones con los clientes y asistir a las reuniones con los clientes.
  • Manejar las quejas de los clientes y los problemas operativos del día a día.
  • Administrar los informes de horas de trabajo de los empleados y enviar la nómina.
  • Supervisar el programa de servicio al cliente para garantizar la satisfacción del cliente.
  • Desarrollar presupuestos y monitorear las finanzas para cumplir con los objetivos comerciales.
  • Revisar y evaluar auditorías para garantizar la integridad del control de ingresos.
  • Garantizar el cumplimiento de las políticas y procedimientos de la empresa y del cliente.
  • Completar los informes requeridos.
¿Qué hay para usted?
  • ¡Promovemos desde dentro - estacione su carrera aquí!
  • ¡Estacionamiento Gratis!**
  • Horario flexible; días feriados pagados y Bienestar.
  • Programa de asistencia al empleado (EAP) gratuito y confidencial que brinda apoyo y recursos a los empleados y sus familias las 24 horas del día, los 7 días de la semana. Incluyendo 3 sesiones gratuitas de asesoramiento para todos los empleados y cada miembro de la familia del hogar.
  • (Empleados de TC) ¡Vacaciones pagadas y un día libre adicional en su cumpleaños!
  • (Empleados de TC) Paquete de Beneficios - ¡incluye árbolio, HSA, FSA, díntal, visión y 6 seguros suplementarios, incluyendo beneficios de transporte, seguro para mascotas y 401k!
  • La Compañía ofrece siete (7) días feriados pagados aunque la naturaleza de nuestro negocio requiere que nuestras ubicaciones permanezcan abiertas. Los siete (7) díos feriados incluyen: Día de Año Nuevo, Día de los Caídos, Día de la Independencia, Día del Trabajo, Día de Acción de Gracias, Día de Navidad, Cumpleños (Día Festivo Flotante)* Cualquier puesto ofrecido que sea de Medio Tiempo, Medio Tiempo Estacional, Tiempo Completo Estacional u OC no es elegible para los beneficios del seguro médico.
  • El Bienestar se proporciona de acuerdo con los mandatos de la ciudad o el estado.
  • Para más información: https://www.propark.com/careers/
Requisitos Indispensables
  • Tiene al menos 18 años de edad.
  • Tiene una licencia de conducir válida y ha estado conduciendo durante al menos 3 años.
  • Tiene la capacidad de operar una camioneta de pasajeros de manera segura y eficiente.
  • Tiene la capacidad de trabajar en horarios flexibles, tardes y fines de semana.
  • Enérgico, extrovertido y puede pararse, correr y cargar artículos de hasta 50 libras, si es necesario.
  • Excelente comunicador tanto en lenguaje escrito como hablado, con un enfoque amable y profesional hacia todas las personas que conoce.
  • Prospera en un entorno de ritmo rápido y puede ayudar a resolver los problemas de los clientes de manera positiva y útil.
Bueno Tener
  • Servicio al cliente: 1 año o más
  • Experiencia conduciendo un autobús shuttle o vehículo comercial: 1 año o más
Demandas Físicas y Condiciones de Trabajo

Las demandas físicas de este puesto y las características del entorno de trabajo que se describen a continuación son representativas de las que debe cumplir un empleado para desempeñar las funciones esenciales de este puesto. Se pueden hacer adaptaciones rápidas para permitir que las personas con discapacidades realicen estas funciones esenciales del trabajo.

Demandas Físicas:

se requerirá que el empleado esté de pie, camine, se siente, use las manos para los dedos, maneje herramientas o controles, alcance con las manos o los brazos, hable y escuche. El empleado debe ocasionalmente levantar y/o mover objetos de hasta 25 libras.

Entorno de Trabajo:

el empleado puede estar expuesto a las condiciones climáticas prevalecientes en ese momento. El empleado está regularmente expuesto a humos y partículas en el aire. El nivel de ruido en este entorno de trabajo puede variar de mínimo a moderado.

  • Esta lista no es exhaustiva. La descripción completa del trabajo se proporcionará en su entrevista.
  • Estacionamiento gratuito mientras está en turno en su ubicación asignada de Propark.
Propark es un Empleador que ofrece Igualdad de Oportunidades (EOE)

Se considera a los solicitantes calificados para el empleo sin importar la edad, raza, color, religión, sexo, origen nacional, orientación sexual, discapacidad o estado de veterán. Si necesita asistença o una adaptación durante el proceso de solicitud debido a una discapacidad, está disponible bajo petición. La empresa se complace en proporcionar dicha asistença, y ningún solicitante será penalizado como resultado de tal solicitud. Los solicitantes calificados con antecedentes de arrestos y condenas serán considerados para el empleo de acuerdo con la Ordenanza de Oportunidad Justa de San Francisco.

CPRA Notice

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.

E-Verify Participation Notice

Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program.

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