Shuttle Driver PT- Encore/ Spectrum Resort

NDM Hospitality Services; Kissimmee (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Discounted hotel rooms

Development opportunities

Employee appreciation events

401k Plan Available

Job summary

NDM Hospitality Services, in partnership with Encore Resort at Reunion near Orlando, seeks a Part-Time Shuttle Driver to provide safe, courteous guest transportation between resorts, hotels, and local destinations.

The role emphasizes punctuality and professional customer service, with duties including loading luggage, conducting pre/post-trip inspections, maintaining vehicle cleanliness, and coordinating with dispatch.

Qualifications

• High School diploma or equivalent; hotel/property management or customer service experience preferred.
• Excellent customer service skills in person required.
• Guest experience in residential/vacation rental properties preferred.
• Proficient in Microsoft Excel and Outlook.

Responsibilities

• Safely operate shuttle vehicles per laws and policies.
• Transport guests on scheduled routes and as assigned.
• Greet guests professionally and provide outstanding customer service.
• Assist with loading/unloading luggage.
• Conduct pre-trip and post-trip vehicle inspections.
• Maintain vehicle cleanliness and presentation.
• Follow schedules and adapt to guest needs.
• Communicate with dispatch and management about delays or concerns.
• Adhere to safety, security, and company procedures.
• Assist with other transportation-related duties.

Skills

Strong communication

Interpersonal skills

Reliability

Punctuality

Safety oriented

Customer service experience

Licensed driver

Insurance requirements

Education

High School diploma or equivalent

Job description

NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services, and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort.

Our Benefits: Health, Dental, Vision, Free Life Insurance, 401k Plan Available, Discounted Hotel rooms, Discount in F&B outlets, Development opportunities, Employee appreciation events, and much more!

Encore Resort at Reunion is the first of its kind in curated resort residences. A private resort community near Disney in Orlando, Encore elevates the vacation rental experience by bridging the gap between hotel and peer-to-peer lodging.

Job summary:

The Part-Time Shuttle Driver is responsible for providing safe, courteous, and reliable transportation for guests between designated resorts, hotels, and local destinations. This position plays an important role in delivering exceptional guest service while ensuring all transportation operations are conducted safely and efficiently.

Duties:

• Safely operate company-owned shuttle vehicles in accordance with all traffic laws and company policies.
• Transport guests to and from designated locations on a scheduled route or as assigned.
• Greet guests professionally and provide outstanding customer service.
• Assist passengers with loading and unloading luggage, strollers, and other personal items as needed.
• Conduct pre-trip and post-trip vehicle inspections and report maintenance concerns promptly.
• Maintain vehicle cleanliness and presentation standards.
• Follow established schedules while adapting to changing guest transportation needs.
• Communicate effectively with dispatch, management, and other team members regarding schedules, delays, or guest concerns.
• Adhere to all safety, security, and company procedures.
• Assist with other transportation-related duties as assigned.

Qualifications

• Must be at least 25 years of age.
• Valid driver's license with a clean driving record.
• Ability to meet company insurance requirements.
• Previous shuttle, transportation, hospitality, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to remain professional and courteous in all guest interactions.
• Reliable, punctual, and safety focused.

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel, property management, and or customer service-based profession preferred
• Excellent customer service skills in person is required
• Must have guest experience in residential, vacation rental properties
• Proficient in Microsoft Excel, Outlook and other computer related skills related to job tasks

Physical requirements:

• Ability to sit and drive for extended periods.
• Ability to enter and exit the vehicle frequently throughout the shift.
• Ability to lift and carry up to 50 pounds occasionally.
• Ability to work outdoors in various weather conditions.

Great Perks and Benefits - Work with a "Win from within company"

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.