Shuttle Driver - PT

Driftwood Hospitality Management; Tallahassee (FL); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a Bell Attendant to deliver exceptional guest services at our Tallahassee property. The role includes transporting guests to/from the airport and local areas, greeting guests, assisting with luggage, and keeping lobby and baggage areas tidy.

You will be expected to know local attractions and provide directions, while complying with all traffic laws and safety procedures. The shift may vary due to hotel operations, including days and nights.

Qualifications

• Valid Class B license required.
• Professional, positive attitude and actions when communicating with guests and team members.
• Knowledge of hotel and the city.
• Ability to understand and obey all traffic rules, speed limits and regulations.
• Ability to operate a computer, printer, copier, and telephone.
• Ability to work in a fast paced environment.

Responsibilities

• Drive guests between airport and hotel and local area, obeying traffic laws.
• Open and close vehicle doors for guests.
• Check guest luggage for day and overnight visits.
• Assist guests with storing and retrieving their luggage.
• Utilize bell carts to transfer luggage to and from rooms or loading areas.
• Assist guests with luggage from the vehicle.
• Run hotel errands as instructed by management.
• Maintain lobby station and baggage room.
• Ensure lobby and front exterior/interior areas are neat and clean.
• Greet and assist guests, provide travel directions and local recommendations.
• Answer phones and assist PBX/guest calls.
• Restock supplies at front desk and business center.
• Clean and inspect hotel vehicles; maintain cleanliness; pump gas; oil changes.
• Complete vehicle mileage reports.
• Report emergencies and safety hazards to management.
• Maintain neat, groomed appearance and adhere to policies.

Skills

Class B license

Guest communication

City knowledge

Traffic regulations

Tech literacy

Fast-paced environment

Tools

Computer literacy

Job description

JOB SUMMARY

Responsible for all guest service functions, including driving courtesy vehicles on surface streets and freeway. Also responsible for maintaining

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Drive guests between airport and hotel and the local area. Obey all traffic rules and speed limits for safe, accident free-trips.


• Open & close vehicle doors for guests.


• Check guest luggage for both day and overnight visits.


• Assist guests with storing and retrieving their luggage, and if requested, from their vehicle.


• Utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and/or loading areas.


• Assist guests with storing and retrieving their luggage from the vehicle.


• Run hotel errands as instructed by management.


• Maintain and clean the designated lobby station and baggage room.


• Ensure that lobby area and front exterior/interior of the hotel is neat and clean at all time by picking up trash, adjusting furniture to proper positions.


• Stand by ready to assist guests, greeting and welcoming guests to the hotel.


• Assist in providing travel directions, recommendations for local attractions, restaurants and other services.


• Answering Phones to assist PBX/Guest Calls


• Restocking supplies at the front desk and business center – i.e. cookies, paper supplies.


• Clean and inspect hotel vehicles. Maintain vehicle cleanliness, pump gas, and obtain oil changes.


• Complete vehicle mileage reports.


• Prompt reporting of all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to management.


• Maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).


• Adhering to hotel taxi stand requirement and agreements.


• Adheres to all company policies and procedures.


• Follows safety and security procedures and rules.


• Knows department fire prevention and emergency procedures.


• Utilizes protective equipment.


• Reports unsafe conditions to supervisor/manager.


• Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.


• Provides for a safe work environment by following all safety and security procedures and rules.


• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).


• Assists other Front Desk Personnel when need.


• Perform any related duties as requested by supervisor/manager.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

• Valid Class B license is required.


• Professional, positive attitude and actions when communicating with guests and team members.


• Knowledge of hotel and the city.


• Ability to understand and obey all traffic rules, speed limits and federal, state and local driving regulations.


• Ability to operate a computer, printer, copier, and telephone.


• Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor.

PHYSICAL DEMANDS

• Physical work is a primary part of the job and it is performed both inside the hotel, and inside and outside of a vehicle.


• The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and loud noises.


• Lifting up to 100 pounds.


• The job requires close and distance vision with or without corrective lenses.


• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)


• Disability insurance


• Employee assistance program


• Health insurance


• Life insurance


• Paid time off


• Room Discounts


• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.