Shuttle Driver - Part-time - Weekends

Sonesta Hotels; Nashville (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free parking

Free shift meal

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term DI

Health Insurance

401(k) with Company Match

Paid Vacation & Sick Time

Job summary

Sonesta International Hotels in Nashville is seeking a friendly Van Driver to provide safe, reliable shuttle transportation for guests to airports and local destinations. You’ll assist with luggage, stay informed on local routes, and collaborate with hotel teams to ensure a smooth guest experience.

The role emphasizes a customer-focused attitude, safety, and adaptability in a fast-paced hospitality environment. On-site schedule and flexible hours support a welcoming guest experience.

Qualifications

• Valid driver’s license with a clean driving record.
• Experience in guest service and hospitality is preferred.
• Ability to safely operate shuttle vans and follow safety standards.

Responsibilities

• Provide safe, friendly shuttle transportation for guests to and from airports, local attractions, and designated destinations.
• Assist guests with luggage handling and loading/unloading.
• Maintain knowledge of local roads and attractions for efficient routing.
• Keep shuttle vehicles clean, fueled, and guest-ready.
• Conduct routine vehicle inspections and report issues promptly.
• Coordinate with Front Desk, Bell Services, Concierge, Security, and leadership teams.
• Maintain transportation logs and schedules.

Skills

Driving experience

Guest service

Communication

Safety awareness

Tools

Shuttle van operation

Job description

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

What this role is all about

At Sonesta, exceptional hospitality starts the moment guests arrive — and our Van Drivers help create safe, smooth, and welcoming transportation experiences for every guest. As a Van Driver, you’ll provide friendly and reliable shuttle transportation while helping guests feel comfortable, informed, and cared for throughout their journey.

This role is perfect for someone who enjoys interacting with people, takes pride in safe driving and guest service, and thrives in a fast-paced hospitality environment.

If you’re dependable, outgoing, and passionate about hospitality — we’d love to meet you.

What you’ll be doing

• Provide safe, friendly, and professional transportation for hotel guests to and from airports, local attractions, corporate offices, event venues, and designated destinations.
• Welcome guests warmly and assist with luggage handling, loading, unloading, and transportation support during arrivals and departures.
• Maintain strong knowledge of local roads, airports, transportation routes, traffic patterns, and nearby attractions.
• Ensure hotel shuttle vehicles remain clean, organized, fueled, and guest-ready throughout shifts.
• Perform routine vehicle inspections and report maintenance concerns, safety issues, or operational needs promptly to leadership teams.
• Coordinate closely with Front Desk, Bell Services, Concierge, Security, and hotel leadership teams to support seamless guest transportation experiences.
• Assist guests with directions, hotel information, local recommendations, and general hospitality support as needed.
• Maintain accurate transportation logs, operational records, and shuttle schedules according to hotel procedures.
• Follow all traffic laws, safety procedures, hotel operational standards, and transportation guidelines at all times.
• Support group arrivals, VIP guests, conferences, weddings, and special event transportation operations as needed.
• Help foster a welcoming, energetic, and guest-focused atmosphere aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

What great looks like

• Previous driving, transportation, hospitality, shuttle, valet, guest service, or customer service experience preferred.
• Valid driver’s license with a clean driving record required.
• Ability to safely operate hotel shuttle vans and transportation vehicles according to company and legal safety standards.
• Strong communication, interpersonal, and guest service skills with a friendly and professional attitude.
• Knowledge of local roads, airports, transportation routes, and hospitality service standards preferred.
• Ability to multitask and remain organized in a fast-paced hospitality environment.
• Positive attitude with a dependable, service-focused, and team-oriented mindset.
• Flexible availability including mornings, evenings, weekends, holidays, and airport shuttle support as needed.
• A passion for hospitality, guest engagement, teamwork, and creating safe and memorable guest experiences.

Anticipated Pay Range & Additional Job Information

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match (available the first day of the month after hire date)
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year)
• Free parking
• Free shift meal
• $60 Shoes for Crew credit per year
• Fun, family environment
• Sonesta Hotel Discounts (over 1,200 hotels world-wide)
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long-Term Disability Insurance
• Various Employee Perks and Discounts

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these )
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.