Shuttle Driver (CDL Required) - Galveston, TX

Parking Management Company; Galveston (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401K

Bonus opportunities

Paid time off

Tuition assistance

Job summary

Parking Management Company in Galveston, Texas, is looking for a CDL Shuttle Driver to safely operate commercial vehicles, providing exceptional customer service to passengers. This full-time/part-time position requires a valid Class C CDL with a passenger endorsement, a clean driving record, and at least one year of relevant experience. Benefits include health insurance, 401K, and paid training. Join a team committed to service excellence and flexibility in a dynamic environment.

Qualifications

• High school diploma or GED required. Customer service experience preferred.
• Must be at least 25 years old and possess a valid Class C CDL driver’s license.
• Clean driving record required with no major violations.

Responsibilities

• Operate shuttles safely and efficiently, following traffic laws.
• Assist passengers with boarding and luggage needs.
• Conduct daily vehicle inspections and maintain vehicle safety.

Skills

Customer service experience

Professional communication

Dependability

Ability to lift 50 pounds

Flexibility in various environments

Education

High school diploma or GED

Valid Class C CDL with Passenger endorsement

Job description

Job Title

CDL Shuttle Driver

Department

Transportation Services

Reports To

Account Manager

Schedule

Full Time / Part-Time

Status

Non-Exempt

Compensation

Hourly base rate (Rates can vary by market)

Primary Objective

The primary objective of a CDL Driver is to safely and efficiently operate commercial vehicles to transport passengers, goods, or materials while complying with all traffic laws, safety regulations, and company policies. This role ensures timely and reliable transportation services, maintains vehicle safety and cleanliness, and delivers exceptional customer service. CDL Drivers are responsible for adhering to schedules, handling cargo or passenger needs professionally, and contributing to the overall success of the transportation operation.

Responsibilities

• Operate shuttles or commercial vehicles safely and efficiently, following all traffic laws, conducting regular inspections, reporting issues, and adjusting routes as needed to maintain timely service.
• Provide welcoming experience by assisting passengers with boarding, luggage, and mobility needs, while offering helpful information and professionally addressing concerns to ensure a safe and positive travel experience.
• Conduct daily vehicle inspections, maintain a clean and safe vehicle, and report issues promptly. Ensure compliance with company safety policies, DOT regulations, and CDL standards.
• Maintain clear communication with dispatchers, staff, and management to ensure smooth operations, follow protocols for real‑time updates, and collaborate with teams to deliver seamless transportation services. Must be able to use a personal cell phone for work purposes if required.
• Handle challenging situations with professionalism, resolve problems promptly, and support a positive team environment.
• Maintain regular attendance, adhere to company policies, and uphold safety standards for parking and shuttle operations. Arrive on time, in full uniform, and properly groomed.
• Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.

Knowledge, Skills, and Abilities

• High school diploma or GED required. Customer service experience is preferred, with a strong emphasis on a positive, helpful attitude and willingness to provide excellent service. Previous experience in parking, hospitality, or related customer service fields is beneficial.
• Candidates must be at least 25 years old and possess a valid Class C CDL driver’s license with a passenger (P) endorsement if applicable. A minimum of one (1) year of shuttle driving or transportation experience is required.
• Applicants must have a clean driving record with no major violations and successfully complete an MVR check, background screening, and DOT physical examination (if applicable) to maintain compliance with company and safety standards.
• Demonstrate dependability by following instructions, maintaining work schedules, and ensuring timely task completion. Adhere to safety procedures, take appropriate action when needed, and report unsafe conditions.
• Be able to sit for extended periods while driving, lift up to 50 pounds, and work in various weather conditions while maintaining professionalism and high-quality service both indoor and outdoor.

Class C CDL Specifications, Licensing and Requirements

• A Class C license with a Passenger (P) endorsement is required for operating vehicles such as passenger vans, minivans, stretch limousines, light trucks, and small buses. These vehicles must have the capacity to transport 16 to 23 passengers, including the driver.
• Valid Class C license with passenger endorsement and a clean driving record for the past 3 years.
• Current DOT medical certification and compliance with drug screening requirements.

Hospitality, Customer Service, and Communication

Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members.

Organizational Support and Adaptability

Follow company policies and procedures. Adapt to changing work environments and manage competing demands effectively while handling unexpected situations with flexibility and professionalism.

Work Environment

Operate a shuttle in varied traffic conditions while ensuring passenger safety and timeliness. The role involves constant interaction in a fast-paced environment, requiring strong communication, adaptability, and a focus on excellent customer service.

Cell Phone Use

Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy.

Additional Compensation and Benefits

• Health Benefits – Medical, vision, and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Continuous nationwide growth opportunities
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

Employee at Will

Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120‑day introductory period applies.

Fair Labor Standards Act (FLSA)

This position is classified as non‑exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one‑half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.

Employee Leave

PMC is compliant with all state‑specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

Equal Employment Opportunity (EEO) Statement

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance

Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.