Shuttle Driver

ABM industries; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

ABM Industries is seeking a shuttle bus driver in Phoenix, AZ. No experience required and on-the-job training provided. You will transport passengers, assist with loading and unloading, and ensure safety and cleanliness of the shuttle.

Responsibilities include assisting passengers, maintaining safety standards, and reporting issues promptly. This is an entry-level driver position with strong emphasis on customer service and reliability.

Qualifications

• No high school diploma, GED or college degree required.
• Must be 21 years of age or older.
• No experience required; on-the-job training provided.
• Strong customer service background with demonstrated experience interacting with passengers, guests, residents, or customers in a professional and courteous manner.

Responsibilities

• Transport, load and unload passengers at designated pickup and drop-off locations.
• Ensure safe loading/unloading and handle equipment for passengers with special needs (e.g., wheelchair lifts).
• Help passengers load/unload luggage and inspect vehicle for safety and maintenance issues.
• Meet patrons at airport locations and provide directions and assistance.
• Inspect shuttle for damage and log information using electronic device or manual ticket.
• Provide excellent customer service, respond to inquiries, and assist with directions.
• Maintain bus evacuation plan and coordinate evacuations as needed.
• Report incidents to Operations Manager or Shift Lead immediately.
• Refuel and log fuel usage; keep shuttle clean after each use.
• Perform pre- and post-inspections to ensure safe operation and compliance with safety standards.

Skills

Customer service

Education

High school diploma not required

Job description

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88M, LS, 3531, 2T1X1

Responsibilities

• Transport, load and unload passengers, providing daily transportation services at designated pick-up and drop-off locations
• Ensure the safe loading and unloading of passengers, including the safe operation and handling of specialized equipment for unloading passengers with special needs (i.e- wheelchair lifts and tie-downs)
• Help passengers to load and unload luggage as needed - Inspect vehicles on a regular basis to find any unsafe conditions or maintenance issues; perform routine cleaning and bus maintenance activities
• Meet patrons needing assistance to and from various airport locations and lots
• Inspect shuttle for preexisting damage record information using electronic device or manual ticket
• Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
• Maintain and enforce bus evacuation plan and coordinates bus evacuation activities as appropriate
• Immediately reports any incidents or claims to Operations Manager or Shift Lead
• Refuel and maintain shuttle equipment and fuel use logs
• Maintain a clean work environment, disinfecting shuttle after each use
• Performs pre-inspection and post-inspection activities to ensure proper operating conditions, adherence to prescribed Department of Transportation standards, and compliance with proper safety standards

Required

• Must be 21 years of age or older
• No experience required and on the job training provided
• No high school diploma, GED or college degree required
• Strong customer service background with demonstrated experience interacting with passengers, guests, residents, or customers in a professional and courteous manner

Preferred

• One (1) year of prior work experience as passenger shuttle driver is preferred