Shuttle Driver

Hulsing Enterprises; Kansas City (MO); On-site; USD 17,908 - 25,072; Full time

Job summary

Four Points by Sheraton Kansas City Airport in Kansas City, MO is seeking a Van/Shuttle Driver to transport guests between the hotel and designated locations with timeliness and courtesy. The role requires a clean driving record and adherence to safety policies. You will perform vehicle inspections, assist guests, and maintain a welcoming appearance.

The position emphasizes strong guest service, reliability, and adherence to brand standards, with potential for full-time or part-time hours.

Qualifications

• High School Diploma or GED required.
• Valid Class E Driver’s License with clean driving record.
• Ability to maintain composure and adapt to varying guest needs.
• Ability to complete and maintain safety training and certifications.
• Basic knowledge of vehicle maintenance.

Responsibilities

• Transport hotel guests to/from designated destinations in a timely and courteous manner.
• Welcome and acknowledge guests according to hotel standards.
• Document trips before and after each ride; report incidents as needed.
• Inspect and ensure vehicle cleanliness and safety before, during, and after shifts.
• Notify management of any vehicle maintenance needs or safety concerns.
• Maintain professional appearance and protect guest confidentiality.

Skills

Communication

Customer service

Flexibility

Professionalism

Education

High School Diploma or GED

Tools

Valid Class E Driver’s License

Job description

Job Details

Job Location: Four Points By Sheraton Kansas City Airport - Kansas City, MO 64153
Position Type: Full-Time/Part-Time
Salary Range: $13.00 - $18.20 Hourly
Job Category: Hospitality - Hotel

Job Summary

The Van/ Shuttle Driver is responsible for transporting hotels guests to/from assigned destinations using property vehicle in a timely and courteous manner. Comply with all company policies and procedures to ensure guest safety and satisfaction.

Job Duties

• Check Shuttle Log/ shuttle board and check for special shuttle requirements or discounts;
• Welcome and acknowledge all guests according to company standards;
• Anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation;
• Document all trips prior to the start of and at the conclusion of each trip;
• Inspect property vehicle for damage and ensure both the interior and exterior of the vehicle are clean, neat and ready at the start of and the end of each shift;
• Check tire pressure and fluid levels for property vehicle and refuel as necessary;
• Ensure that all lights, signals, mirrors, brakes, seat belts, etc. are functioning and in good working condition;
• Ensure supplies are present and stocked (i.e., First Aid Kit, Fire Extinguisher, flashlight, water, etc.);
• Notify appropriate personnel of any vehicle maintenance needs.
• Document all property vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager;
• Report all injuries, minor and major, and unsafe work conditions to manager;
• Comply with company quality assurance expectations and standards.
• Ensure uniform and personal appearance are clean and professional;
• Maintain confidentiality of proprietary information and protect company assets.
• Perform other job related duties as assigned.

Qualifications

• High School Diploma or GED
• Valid Class E Driver’s License with clean driving records with no major violations
• Ability to maintain composure and demonstrates ability to be flexible and adaptable
• Ability to complete and maintain safety training and certifications
• Basic working knowledge of vehicle maintenance and repair
• Genuinely enjoys working with the staff and our valued guest
• Proven dependable with a good attendance record
• Desire to deliver outstanding customer service
• Ability to speak clear and communicate professionally with guest, associates, and others
• Ability to answer phones/pagers/two-way radios, etc. using appropriate etiquette
• Completing all checklists and duties as assigned by supervisor or manager

Working Conditions and Physical Effort

• Stand, sit, or walk for an extended period of time
• Frequent bending, stooping, lifting and carrying supplies weighting up to 50 pounds.
• May be exposed to hazardous cleaning chemicals and supplies.
• May be exposed to individuals under the influence of alcohol.
• Depending on business demands this individual may be required to work weekend/ evening hours and/or perform additional job responsibilities.
• May be exposed to severe weather and driving conditions
• Clean and neat appearance required, uniforms to be worn as required by brand standards.